Customer Testimonials
There are many knowledgeable people at the various bike shops in town, but staff at the IMT Boise store have gone far and above in my experience. Whether it was Dax explaining relevant concepts about new materials compared to each prior generation of bicycles or other staff members talking about performance tuning, helmets, realities of year-round commuting, trails and mitigating punctures along those trails-- all have been very knowledgeable with practical, realistic recommendations that I didn't get elsewhere when initially shopping around. That's why I purchased my gravel/fx4 bike there, then my wife's bike, light sets, winter wools and seemingly minor things like extra tire levers from there to keep supporting this local business even though other shops are closer to my home.
Good service,recomendations.
Quick and friendly repair service
Fast service at a good price, thank you.
Karen was super helpful and so nice! We enjoyed working with her!
Friendly, competent service. I'd had ski work done there before, and was pleased with the work. I'll go back for more.
Very friendly and knowledgeable staff. Good selection of product lines.
I really appreciate being able to pop down to the shop (1 block from my house!) to get a bike helmet for my daughter, ski racks for the car, or a replacement bike tube for any of our family’s bikes!
Good variety of products and the employees are knowledgeable about what they sell because they use those same products.
Got what I ordered everything as expected and very fast shipping!
Prices are very competitive, I prefer to visit the store and get what I need there than ordering online and waiting.
Staff are always friendly and helpful. The products carried are top of the line,
The employees are amazing.
The products and the prices are good, but the customer service (I’ve only been to the downtown location) is why I go into Idaho Mountain Touring.
Service is always great and my bike works great for me.
Diverse product selection I don’t see many other places. Staff is knowledgeable, always friendly, and attentive without being obnoxious and over-eager.
Very smooth online transaction very satisfied
Bike department was very helpful and was able to work on my bike in a quick and efficent manner. Thanks,
Bill is super helpful!
Jake was a wizard. Thorough explanations of components and comprehensive comparisons.
Had what I was looking for at a reasonable price
Brian was very friendly, knowledgeable and helpful
Always helpful. Love your store
Great website, super fast info on shipping, love the sale pricing and variety of merch.
Great staff!
Alexsis was extremely helpful and super kind! Thank you for your help!
Dax is the best! Spot on advice and recommendations every time! Great variety of gear.
Easy web page purchase interface. Good prices. No-issues shipping. Products as advertised.
Friendly, patient, and helpful staff. This was a big and somewhat daunting purchase for me and I felt quite supported by your staff as I was making my way thru the process.
Thanks-
😎🚴🏽
Helpful, pleasant people
Friendly and knowledgable staff.