Customer Testimonials
The shipping was super fast
Good selection of brands. Wish you had more Sherpa stuff, and less Stio $tio stuff You seem to have more Patagonia lately, that's good.
Great customer service, always love coming to the store and seeing what you have to buy and to get input from the techs and other staff. What are gem your store is for Idaho!
You have awesome bikes, and employees.
Bike shop team was extremely helpful. Took the time to explore the issue and get it fixed. My bike is riding like a dream again. Thanks!
Able to accommodate walk in maintenance request
Needed a thorough tune up for my bike, service time was fast and fairly priced.
Great range of products and very knowledgeable staff
Nice selection at competitive prices, really great communication. Always like supporting small business wherever possible.
Dax was awesome to work with. He ordered and built up a bike for my wife to ride before we had decided on it. That was huge, and meant a lot to us. Once it was it, he spent tons of time getting the fit right for the initial test ride which was awesome because what can you learn about a new bike on a test ride if it hasn't been set up for you. Finally, he walked us through everything at purchase. I'd buy another bike from IMT, especially with Dax, in heartbeat. Kudos to him!
High quality all around!
The service department was very friendly and helpful putting a front basket and changing a tube on my wife's bike.
Thank you
I should have asked to have them clean the chain as it was very dirty.
Your store is really one of my first goto's for certain clothing items and sometimes for bike/backpacking accessories. Clothing selection is good, and your staff are friendly and helpful. Plus you're five minutes from my house! I don't take independently owned/operated retailers for granted, and I'm glad you're in Boise.
Love this shop for biking, skiing, and clothing!
Fantastic friendly service!
Although I had a small purchase, while I was waiting I had questions concerning full suspension mountain bikes. The person who helped me was very knowledgeable, and polite. She helped me with every question I had and brought up items I hadn’t considered before.
When it comes time to purchase another bike they will be my first choice!
All I have done is order a pair of shorts and as of yet I have no complaint.
Always friendly and knowledgeable people.
I came in 15 minutes before the store closed but still got excellent service and help with all the little things I needed.
Great service
Latest products, helpful staff.
Great customer service. Very friendly and helpful.
Great selection of rental equipment. Very friendly staff. Great selection of retail outdoor equipment. Clean store. Knowledgeable and patient employees.
I need a new chain ring, and your prices were fair and delivery was quick.
The best customer service ever! Great prices and wonderful inventory.
Excellent customer service! Shipping was fast. Part of my order was incorrect and they immediately sent out the correct item before they received the return item. Quality items. Highly recommend!
You had a part in stock that not many stores did....Bontrager Blendr dual clamp. Shipment was quick.
Great service and excellent work with reasonable prices! Love IMT!
So stoked to see Karen working at IMT. She is an amazing addition to the sales team and once again helped me find the right bike. She deserves a score of 11 because that’s one better than the best.
Very quick/efficient service and reasonable price