Customer Testimonials
I am always greeted when I walk into the store. The staff is very friendly and immediately asks if they can help me. Love this place!
Shop did a great job getting my bike ready to go to Europe.
Thanks for cleaning up the bike so well!
Rode Bogus yesterday on the new tires, they were great and that little bump in the front rim is gone and does not catch my eye at speed anymore (one less thing to keep an eye on at speed)
Lets hope Alp d' Huez doesn't kick my butt!
Russ
Great gear excellent service and fast shipping
Friendly and knowledgeable staff.
It’s all high quality even the service
Great people and work!
The job on my bike turned out better than I had hoped for!
I needed to get something and it was a birthday present. I ordered it with plenty of time for it to get there but it arrived way earlier than they originally estimated putting my mind at ease that it wasn't going to make it. Didn't overcharge for the shipping either! I'm pleased and will check them again when I need something.
Amazing customer service!
Great price, fast shipping. Thank you!
Ryan’s customer service is outstanding! He took the time to answer my questions . I’m completely satisfied with learning which bike was right for me and my specific needs. I’ve only had a few times to ride the bike in between the rain we had today. I’m looking forward to many rides in the future. The bike is very comfortable. Especially now that I know how to use the gears correctly. I have already recommended the Meridian store to my friends. Thank you. Terry
Very knowledgeable and fast.
Very friendly and helpful! They were super accommodating and great to work with.
I bought 2 bikes from IMT in 2022 and the products are perfect for me (Giant DEFY 1 and Giant Mountain Bike) and the after sale service is always fast and hassle free. I used to be a loyal
customer of REI but they are not in the same league as your shop in Boise.
IMT does a great job of cultivating the product line. Staff is always friendly and supportive, and the store environment is a great place to be.
One of the employees, Jerod, was very helpful in helping me find the right solution for my bike. Also just made great conversation in the meantime. I came to this store for the first time looking for break service, and the first shop I went to was way too busy. IMT was very quick, and as I mentioned above, very very helpful. Never going to a different bike shop again!!
Good service, excellent variety of outdoor and bike products in stock. Good place to get bike components and tools.
Dax always steers me to exactly what I need. He is a professional when it comes to the business and a wealth of knowledge. Always glad we have IMT in the community.
Great selection of quality brands and products.
Helpful friendly crew.
Great price on my Western Mountaineering Antelope sleeping bag. Fast shipping, too. Great service!
Your quick shipping!
Karen is awesome! As is your whole team.
Always friendly, awesome staff! Great products! Quick bike repairs that are quality work.
Fast service and very friendly staff!
Always so kind and go out of their way to accommodate your needs! Treat you like friends/family!
Great service and knowledge
Idaho Mountain Touring had great service and ultra-fast shipping to my house. I have already passed their information on to several people as the go to spot to check for Western Mountaineering gear.
My wife and I visited 5 other local bike shops in Boise/Meridian and the level of service we received at IMT was clearly the best. We liked the Trek product line, but more importantly was service that we received in the stores. They took the time to listen and answer any question we threw at them. I will always recommend IMT to anyone that mentions they are looking for a new bike shop.
Great service with great attitude.
Good quality bikes, clothing, and outdoor equipment and great service.