based on 963 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great Staff
Personalized and genuine attention.
Good service
Great shop. Always have what I need and the guys are extremely helpful and willing to answer any questions.
Your customer service ROCKS!!!
Great vibe, better people!
Quick service and turnaround, friendly staff
Friendly and accommodating staff.
Fast effective repair
The guys in the Service Department are great! very friendly and knowledgeable. I’m new to Colorado so having an LBS I’m comfortable with and can trust is important to me!
Thanks!
Lisa Mayer
I got right in and out. Love the people and Nadene is the best.
Efficient, friendly, and knowledgeable.
Christine was extremely helpful and great to work with. we were able to find the bikes that both my daughters could use for the next few years.
The staff is very helpful and profesional.
Responsive, proactive, flexible, thoughtful, great team
Brandt has turned me from a bicycle village customer into an elevation cycles one
I know I can trust him, he does tip notch work snd is super knowledable.
Christine and the team were so attentive and helpful in fitting my properly for my new bike. My old bike was apparently the wrong size and they took the time to suggest a smaller size and make sure i didnt leave the store without the right bike.
I always have great service at Elevation Cycles!
Brought my road bike in for a tune up and parts replacement. Did great work, and your service package prices are very competitive!
Good clean shop. Friendly knowledgeable service. Offers both value and boutique brands of bikes.
Prompt service and friendly and helpful staff.
Joey was very helpful and informative. The bike repair was completed in one day.
Thanks again.
Thank you for the all the information and fixing my tire so quickly. Very appreciated.
Fantastic customer service! Sam was very patient with my bike ignorance and guided me through how the bike worked and gave helpful suggestions on accessories. Even though I live in the Colorado Springs area, I will come up to Parker whenever I need anything.
Staff always friendly and helpful.
Thanks for the outstanding service and support!
Sam and all the team members I interacted with were fantastic. All of them knew their stuff and the communication was great. The team fixed my son’s bike ahead of schedule and everyone there was just a pleasure to work and interact with.
The lady that helped us was brilliant. She really knew her stuff and helped us, like no-one has helped us before. Thank you.
Knowledgeable, informative, friendly
Great staff and quality service to boot! I could be the mascot for the downtown store! Ha! Just good peeps!