Customer Testimonials
Friendly,knowledgeable staff
Customer service is polite and professional. Everyone gets a friendly greeting when they enter the store. The staff's knowledge of bikes and accessories is solid.
Always great service when fixing my bike. Quick and reasonable price.
Always willing to help in a crisis! Thank you, mechanics!
Was able to get bike repair immediately and did not have to leave it!
Service is unmatched.
Everyone I’ve been in contact with has been very helpful supportive and down right customer first. I could have bought my Kuat rack right off the web, but after they checked and adjusted the spokes on my wheels then mounted the tires I ordered for n/c. I wasn’t giving anyone else my business. Your staff is kind and thoughtful and there’s just not enough I can say about how gracious they have been to my wife and I.
Workers were helpful
I work here!
Great service. They got me another Trek FX 2 when the first one came in damaged.
Always friendly workers there at the Stow store and very knowledgeable.
I purchased a bicycle this week and Coddy was very helpful in providing me information in order to get the right bicycle. I bought the bike at Eddy's on a friend's recommendation and I hope to maintain a relationship with Eddy's to keep up with the maintenance on my bike and to get expert advice when I need it.
Your products are diverse and readily available. Your services are professional, courteous, knowledgeable, and consistent.
Very knowledgeable fast friendly service.
Great selection, customer friendly, responsive service
Awesome bikes
Hi quality items and nice people. They made sure we were satisfied and made us feel comfortable there. We appreciated their knowledge .
Products are what they should be, customer service has always been great!
everyone is always friendly and helpful. they take their time to listen and suggest. thank you for fixing my bike and suggesting the new pedals. I always take their recommendations because they know best. thanks for being awesome!
Great staff, friendly and gave me good ideas about gravel riding
First name removed is the best!
Bike selection
amazing and fast customer service
Great products and service
I always get excellent service. It's fast and thorough. Thanks.
Good choices on bikes and accessories. Helpful staff that answered all my questions.
Kevin (?I think that’s his name) clearly explained the problem and solution.
Professionalism. Customer focus. Note that I got my bike back and the front derailleur rubs. That said, you’re still a 10.
This is an organization of professionals that clearly know and understand their market and the bicycle industry. I’ve bought bikes from Eddy’s over the last 30 years and they have always directed me towards the right product for the right situation.
Staff was amazing, very helpful and very knowledgeable
Love the service and the selection of products.