based on 2318 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
People are always super friendly
Everyone at the store is really nice and helpful. JRob is super knowledgeable and got us fitted on our bikes so our rides are feeling much more comfortable now!
Love the building and the staff is super superior friendly with plenty of information and helpful
Good quality bike repair work done in a timely manner.
Fixed my bike and cleaned it up!!!!!!!
Virginia, Kenny & Cam are just the best-they were so helpful & made my grand daughter one happy girl!!
Best in the business!
Love my Trek bikes and the service from Cahaba Cycles!
Appreciate the help locating and fixing a creaky saddle bracket!
Had what I needed.And as usual staff were helpful and kind.
Excellent service
Thanks
Good work and done in a timely manner every time I go there.
Awesome products and we are having a blast with our new bike's. Staff was helpful and courteous. Thanks Virginia for helping us with all our cycle needs!😁
quick last minute service!
Friendly smiles and such a willingness to help whatever you need!
The Bikes rental process was easy. The staff that helped us was super nice and helpful. I will definitely use them again and recommend them to others.
Cam was very helpful! I am a new bike shopper.
Great customer service.
Great deals I couldn’t find anywhere else and shipping directly to my home is great
Lots of inventory to choose from as well
Referred a friend for MTB headset adjustment. The Pelham shop attempted to disassemble the shock and in doing so damaged the frame. You go in with a repair request and you leave with a damaged carbon frame with no plan. I was embarrassed. Mechanic experience isn’t what it used to be.
The service is second to none. The mechanic is helpful, knowledgeable and very responsive to my needs.
The Chris's are awesome
Very pleased with the attention I received when I brought my bike in for routine maintenance. The price was fair and turn-around time was only one day.
Deason did an excellent job of solving my problem. He recommended that I buy an adjustable stem and moved my seat post for a much better fit. Also, he showed me a feature on my Trek that I wasn’t aware of. I could not be happier with the results!
C. Scott
Staff was very knowledgeable and extremely professional in helping my purchase.
Jeremy is always so helpful and knowledgeable! Staff is great as well.
Very nice and helpful
Great service!
I was riding trails near by and my chain broke. Loaded the bike and dropped by. They fixed me up and I was back on the trails in less than 30mins. They saved my day of fun. Thanks again
The service is outstanding! From bike repairs to finding your ideal bike setup, they go above and beyond!