Customer Testimonials
Staff are so pleasant and knowledgeable
Great help, advice and guidance provided. Dave at Dalby and Alex at at Pickering have been fantastic. We have been into the stores four times before we made our purchase and have been looking around comparing our choice but the service at BBB was excellent.
A very efficient and friendly service. Many thanks.
Friendly service and a wide range of products.
Good products
Helpful staff
Nice Friendly shop, easy to deal with, gave a good well informed explanation about their bikes and happy to do demos and adjust bikes to suit.
Having brought my ebike in for a diagnostic check I was delighted with both the prompt and effective service provided. Craig’s thorough investigation and clear explanation also filled me with confidence.
Took the Fuente for a 20 mile cycle today up hill and down dale and was thrilled with the performance.
Thank you Craig.
Loads of different bikes and the services is 5 star thay are there to help you and find what you are looking for. I highly recommend big bear bikes just on the staff alone
Great service, friendly and knowledgable staff.
Very helpful and knowledgeable staff. Lots of bikes on show and available to test ride around the car park.
The best service that could be offered to a customer. Nothing ever too much trouble, service second to none. Thank you.
Great service. Quick and very informative.
Great selection of bikes and accessories
Lovely shopping experience with kind and helpful staff members in a clean well kept shop.
Would recommend everyone who’s interested in bikes to pay a visit.
Shop local!!!!
Very helpful and knowledgable staff who know their product
Friendly and quick
Plenty of variety in stock very helpful friendly staff
brilliant service as usual, couldn't ask for better
Promp service
Patience and advice whilst trying out several bikes to find the right one. Credit of recent hire at Dalby Forest when purchasing my new bike. Relaxed atmosphere
Very satisfied with service thank you
Good product knowledge excellent range of bikes and equipment
Unpressurised selling
Attentive to my needs
Staff genuinely enthusiastic about cycling
A busy well ordered and enjoyable shop to be in
The staff were cheerful!
Excellent service.
Extensive range. Not limited to specific discipline
Fabulous range, great service!
All good, really enjoyed the bike fit with Mike
I had problems with my bike after purchase but was delighted by the way they were sorted at no cost to myself. I was also impressed how I was shown how to do adjustments/ repairs myself, for example disconnecting the disc breaks and hub gears. Thanks to all the staff for their help and advice.
Great products, excellent service and prices
I would highly recommend Big Bear Bikes. They are helpful and friendly and always seem to have everything we want in stock. Great Orange dealership.
I've used BBB for a few years now from buying bikes, servicing and accessories and would highly recommend.
Alex has been brilliant offering some excellent advice and help with all of our purchases.