Customer Testimonials
Very friendly and very helpful great knowledge of products and advice
Very friendly and professional and they turn service work around really quickly so you hardly miss any riding. Spot on.
Efficient fast take time to explain the issues that needed attention. Good public relation skills
Helpful staff that know what they're talking about.
I haven't actually been in the shop but had a bike dropped off for repair. The staff have been extremely helpful and kept me informed via email regularly. It would certainly be my first call in future
Very friendly and helpful service with a wide range of products to choose from. I will definitely be shopping here again in the future.
Prompt and friendly service. Very helpful at solving problems. Would not hesitate at using them again.
Pleasant staff and fast ordering, when required
Very helpful Advisors, good communication with customer, work carried out sooner than expected. All round great service.
Knowledgeable staff and huge choice.
Customer service was superb
Friendly, helpful and knowledgeable. Pleased with my purchase. 🙂
Fantastic service,and very helpful
Great service bought my Trek Powertly 5 Fs from them very informative and helpful
Great service, products, choice & experienced friendly staff - Will continue to return to this shop..!
There was a really good range of clothing and extras to go with the large selection of bikes.
Everyone that helped us had time and knowledge for all our questions and gave good advice. Good selection of bikes that we could try and we didnt have to wait a long time for it to be ready.
Thank you
Great variety of bikes at all prices, staff friendly and helpful towards knowledge about the bikes and making the bike right for a comfortable ride
Most knowledgeable stall who are extremely helpful and efficient.
Took my bike into big bear bikes pickering, 17th October couldn't have asked for better service, cheerful and friendly staff, knowledgeable definitely go back again and recommend to a friend, think the member of staff was mike or mick, a credit to you thanks for all ur advice and help it was much appreciated, definitely employee of the month
They were so helpful nothing was too much trouble very good to deal with.
Knowledgeable staff.
Extremely helpful staff.
Have fixed bike at short notice if possibly could squeeze it in
Great service, friendly staff, very pleased with my new bike.
The range of stock you offer. I often recommend you to my other cycling buddies.
Friendly honest service
Local, friendly, helpful. Good technical knowledge about all products, not just bikes.
Excellent bike service and the staff are very helpful and friendly! Thank you
Offer top quality products at reasonable prices excellent service and after care.often pop in just for a chat or just to view latest bikes.great allround team and always friendly.
The level of detail, and expertise shown by Mike during my bike fitting was way beyond what I imagined.
As much information about me, if not more, provided than that of the actual bike. Some real insight given into issues when riding, but observations in general I’d not known before.
The explanations provided made a great deal of sense, and showed me what was happening, and why.
Always polite, very helpful & chatty. They make you feel like a valued customer!!