Customer Testimonials
Always good advice and service.
Excellent knowledge and excellent customer service highly recommended
Very knowledgeable. No pushy sales tactics.
A pleasure to deal with.
BBB is an amazing bike location, the team are all approachable, enthusiastic and knowledgeable. From gels to full bikes you always feel well looked after.
My local shop and go to place for service and support.
Superb service and advice
Great selection of bikes and accessories and helpful and friendly staff
REALLY FRIENDLY STAFF MAKE YOU FEEL WELCOME EXCELLENT RANGE OF CYCLING GEAR AND CYCLES TO SUIT EVERYONE
Top quality bikes and accessories,knowledgeable friendly staff who show a genuine interest in their customers. I have always been impressed with the level of service I have received there
Excellent product and service
Alex is a very knowledgeable guy who was able to steer us to the right bikes to buy. He now has his biggest challenge ever, gettign our Sally to make a decision, he's managed to get her down form 3 possibel bikes to 2 but can he get her down to one to actually buy ??????
Fantastic range of cycles and accessories.
Lovely warm staff with great advice and service.
Personal service, going the extra milr
Friendly helpful service, would definitely reccomend.
I have used Big Bear Bikes for about 10 years and they have always looked after me. If there has ever been a problem, they have sorted it.
High quality of both advice and customer service. Extremely impressed.
Good range of products, friendly and helpful staff.
Quick response re servicing and friendly advice.
You sell quality products suitable for a broad spector of customers and the staff are knowledgeable and offer good advice. The staff i spoke to were both cyclists therefore more aware of customers needs to get the most out of their cycling.
Friendly, knowledgeable and no pressure staff, keen to help without being pushy.
Friendly efficient staff with professional outlook catering for the customers personal requirements. Always willing to go the extra mile. Brilliant thank you.
Great choice of top quality bikes to view & try. Alex was fantastic at finding me the right bike over 2 visits to the store. Lots of patience & advice despite having young family with us. Would definitely recommend.
I visited the Pickering shop on a wet Saturday in April, just for a general look around. The range of cycles along with the service and information from David was excellent but I left the shop for a walk around.
Having returned to the shop a while later, Alex gave us some more excellent information and we had a few test rides. I was so impressed with the Trek cycle that I bought one straight away.
Great service and advice
Friendly Helpful plenty of knowledge on the products
First of all the staff are very helpful and informative about their products without trying to push you into a sale. Personally I was not sure which type of mountain bike I wanted so I rented a couple from their Dalby forest hire shop first and was clearly explained the differences by the shop manager. For me I can honestly say from my experience if you are looking for a new bike call in and speak to them.
Great parking, staff knowledgeable
Very helpful and prompt service considering I am not local. Also got a lot of information not connected with the actual repair.
Excellent.
As always a top service from David and his team at Big Bear Bike 😊
Good service. Friendly staff. Competitive prices.
Friendly helpful staff
Local, knowledgeable, professional and friendly.