Customer Testimonials
Brilliant service, will always bend over backwards to help. Good local outlet with a good stock of bikes and accessories.Good service team. Will always use this shop.
broad range of products and helpful staff
The staff have excellent product knowledge and therefore advice is always spot on for whatever I require. The store is well laid out with plenty of bikes and accessories to try on for size to ensure I got the right fit for what I required.
Rapid response Instant repair in a timely efficient manner. Very satisfied.
The saleperson Alex Very approachable . Within ten minutes knew what kind of bike I was after . Spoke very clearly and in a way I could understand . Great choice of bikes, like the idea you can test before you buy. Having picked up my bike (trek duel 2 sport ) on Friday 21st December ,took it for a test ride . Wow fantastic even managed up hill without getting off ,of which I struggle with usually. Very satisfied with the service and product. Thanks Anita Herbert .
Big Bear rock. Thanks for getting Samantha back into fighting form after me breaking her (again!)
The products are great quality with good warranties and return policies.
The staff are very polite, friendly, approachable and very knowledgeable. In my experience nothing is too much trouble for them.
Great service and friendly staff
Great range of equipment and a personal service second to none. Thank you for your diligence.
Great service and great pricing. All from friendly staff.
Great service very knowledgeable and very good choice
Great service, very helpful staff and lovely products.
Good quality and a friendly service
Grate service and advice 👍
Quality bikes and knowledgable staff who are keen to make sure you get the right bike based on preferred frame geometry and terrain, supported by a bike fit. The staff are patient and explain all the options available.
Nothing spot on
All the staff are very helpfull friendly and know a lot about there bikes
No other bike shop in Yorkshire offers the quality and range of bikes and such great service. So lucky that they are right on my doorstep.
Yes
I have bought bikes from you for probably 10 years and I have always been looked after.
Always helpful and informative.
Excellent customer services, friendly staff and good advice
Great personal service, deffo my bike shop of choice now. Superb kit and real enthusiasm for all thinks cycling.
We received the very best service from Big Bear Bikes yesterday. Half an hour from close of day we decided we wanted to buy an ebike. They went over and above by setting up my new bike out of hours. I could not have been more pleased! Very impressive service. Thank you so very much.
Friendly local and personal service.
Always very helpful and efficient. The full package!
A good selection of bikes and related clothing and products.
super friendly service and knowledgeable people
Great advice, balanced and fair. Staff taken time to establish the customers knowledge of bikes and pitch the conversation accordingly. Having experienced the service and sales from the start of trading I am satisfied that replacement parts are only fitted when necessary.
Great service. Prompt, courteous and efficient. Great range of stock to choose from.
Friendly and professional staff. A very good knowledge of all your products, and an overall excellent level of service
Ian Thorpe
Director
Peat Rigg Outdoor Cenre