Customer Testimonials
Frog bikes seem great for kids. Lightweight, makes learning fun.
Polite service. Product arrived very quickly.
Knowledgeable staff .. great shop
The very friendly, helpful and knowledgeable staff
Good range of quality stock. Spacious shop which is well laid out. Most importantly though very friendly and knowledgeable staff. No pressure selling, just good advice when needed. Thanks
Helpful staff and good after sales service.
Local, knowledgeable, professional and friendly.
Always good advice and service.
Excellent knowledge and excellent customer service highly recommended
Very knowledgeable. No pushy sales tactics.
A pleasure to deal with.
BBB is an amazing bike location, the team are all approachable, enthusiastic and knowledgeable. From gels to full bikes you always feel well looked after.
My local shop and go to place for service and support.
Superb service and advice
Great selection of bikes and accessories and helpful and friendly staff
REALLY FRIENDLY STAFF MAKE YOU FEEL WELCOME EXCELLENT RANGE OF CYCLING GEAR AND CYCLES TO SUIT EVERYONE
Top quality bikes and accessories,knowledgeable friendly staff who show a genuine interest in their customers. I have always been impressed with the level of service I have received there
Excellent product and service
Alex is a very knowledgeable guy who was able to steer us to the right bikes to buy. He now has his biggest challenge ever, gettign our Sally to make a decision, he's managed to get her down form 3 possibel bikes to 2 but can he get her down to one to actually buy ??????
Fantastic range of cycles and accessories.
Lovely warm staff with great advice and service.
Personal service, going the extra milr
Friendly helpful service, would definitely reccomend.
I have used Big Bear Bikes for about 10 years and they have always looked after me. If there has ever been a problem, they have sorted it.
High quality of both advice and customer service. Extremely impressed.
Good range of products, friendly and helpful staff.
Quick response re servicing and friendly advice.
You sell quality products suitable for a broad spector of customers and the staff are knowledgeable and offer good advice. The staff i spoke to were both cyclists therefore more aware of customers needs to get the most out of their cycling.
Friendly, knowledgeable and no pressure staff, keen to help without being pushy.
Friendly efficient staff with professional outlook catering for the customers personal requirements. Always willing to go the extra mile. Brilliant thank you.
Great choice of top quality bikes to view & try. Alex was fantastic at finding me the right bike over 2 visits to the store. Lots of patience & advice despite having young family with us. Would definitely recommend.
I visited the Pickering shop on a wet Saturday in April, just for a general look around. The range of cycles along with the service and information from David was excellent but I left the shop for a walk around.
Having returned to the shop a while later, Alex gave us some more excellent information and we had a few test rides. I was so impressed with the Trek cycle that I bought one straight away.
Great service and advice
Good range of products and Trek bikes. Good bikes servicing team. They don’t charge the earth for simple things and didn’t treat me like I was a moron.