Customer Testimonials
All products are laid out easy to see and find anything that’s not there just ask and the guys help out straight away.
Ace service again from start to finish cheers guys
Great products at competitive prices
Very friendly staff and happy to help in anyway
Large range of bikes and components with very helpful and friendly staff
Great customer service, good products.
My brand new TREK Powerfly fs 9.7 particularly. But staff and service was excellent. All willing to spend time with me explaining and informing me. I knew nothing about electric bikes but learned lots.
Good selection and quality. Staff are knowledgeable and helpful. Quick response to queries.
The service is excellent, l would tell anyone to go there
The staff where very helpful with good knowledge,made choosing the bike for me a lot easier.
Great friendly service
Excellent friendly and helpful customer service.
Excellent service, great guys!
Helpful and friendly staff, bike ready very quickly.
We went in knowing nothing about the bikes you explained everything we needed to know and we are welcome to call any time if we have a problem. Thank you
Great Products with a variety of Bike Brands ,Accessories and Options,competitive prices,great service and after sales service.
I just wish the company was nearer to where I live!!!!
You feel you are buying not just the bike itself but the whole support system in the event of any queries/problems.
I may even consider taking my bike to Pickering for service and coincide it with a holiday in our camper van!!!
Bob Hill
Trek Electric Bike
Good quality bikes, nice srevice, assurance that i can go back if I encounter any problems.
Great service and a wealth of information provided to me. Thanks.
Pleasant and prompt attention
Always friendly, welcoming and helpful! ...and have been BRILLIANT at sorting unexpected snags encountered when you pop in mid cycle...
Good range and choice of stock to choose from too!
GOOD PRODUCTS AND GOOD SERVICE AND LOCAL
Very helpful and knowledgeable about what you are selling.
Very friendly and helpful staff, great place to buy from 👍👍
Personal service
The minute you set foot into the shop you feel at ease with such a relaxed atmosphere, staff are easy to talk to and yr not rushed into anything weather yr looking to buy or browsing. The staff are very knowledgeable and always happy to help 😁.
Good choice of products and availability of services
David and Mike could not have done more to help me with my purchase deal and setting up my new ebike. Great people to do business with. Thank you.
Very knowledgeable and pleasant staff quick to explain things would recommend Big Bear Bikes Pickering
Great selection for all budgets!
Friendly, knowledgeable advice. Excellent shop, lots of bikes, clothing, etc to see.
The best bike shop I've used.

Look after me well and I have great banter with the guy on the counter!