Customer Testimonials
Great range of equipment and a personal service second to none. Thank you for your diligence.
Great service and great pricing. All from friendly staff.
Great service very knowledgeable and very good choice
Great service, very helpful staff and lovely products.
Good quality and a friendly service
Grate service and advice 👍
Quality bikes and knowledgable staff who are keen to make sure you get the right bike based on preferred frame geometry and terrain, supported by a bike fit. The staff are patient and explain all the options available.
Nothing spot on
All the staff are very helpfull friendly and know a lot about there bikes
No other bike shop in Yorkshire offers the quality and range of bikes and such great service. So lucky that they are right on my doorstep.
Yes
I have bought bikes from you for probably 10 years and I have always been looked after.
Always helpful and informative.
Excellent customer services, friendly staff and good advice
Great personal service, deffo my bike shop of choice now. Superb kit and real enthusiasm for all thinks cycling.
We received the very best service from Big Bear Bikes yesterday. Half an hour from close of day we decided we wanted to buy an ebike. They went over and above by setting up my new bike out of hours. I could not have been more pleased! Very impressive service. Thank you so very much.
Friendly local and personal service.
Always very helpful and efficient. The full package!
A good selection of bikes and related clothing and products.
super friendly service and knowledgeable people
Great advice, balanced and fair. Staff taken time to establish the customers knowledge of bikes and pitch the conversation accordingly. Having experienced the service and sales from the start of trading I am satisfied that replacement parts are only fitted when necessary.
Great service. Prompt, courteous and efficient. Great range of stock to choose from.
They give you all the help you need if your new to cycling. Very helpfull with what you do need and more importantly what you don’t need at first! Definitely recommend to anyone!
They are top quality products and the friendly staff and great service is fantastic.
They don't rush you in to making your mind up and are full of really good advice.
Very helpfu, good advice and very quick service. Excellent all round.
Friendly & knowledgable staff plus great range of products.
The salesman who assisted me was friendly and helpful. He was very patient with my dumb questions and went out of his way to make sure the bike was the right one for me rather than just trying to make a sale.
Customer service was great. Got some good advice about choosing the right bike for me.
Salesmen prepared to look at other makes of bikes on the internet to make comparisons to the ones they have on sale
There is no pushy sales.
They alter the bike to your size.
Very knowledgeable about their products
Great product range. Knowledgeable staff
Great service and friendly staff