Customer Testimonials
Nice to look at what your buying and have good advice
Genuine interest to help the customer. Price.
Very knowledgeable staff. Excellent handover of new bike.
The team are so helpful and thorough in helpful.
Great service and super friendly staff
Absolutely fine! Good communication
I like the knowledgeable service, pleasant approach of the staff and the ability to agree a price that made me happy.
We have used big bear bikes over the years, most recently upgrading mine, my little boys & husband’s bikes along with gear too. Oliver is alway very helpful & knowledgeable about products. Wouldn’t go anywhere else. :)
See my letter to David !!
Recommendations already made,and well deserved
Very helpful and friendly service. Would definitely recommend using them.
Great service from start to finish
Alistair the salesman who served me was so helpful
Friendly professional service every time I go in the shop.
Wouldn't go anywhere else than Big Bear
Good customer service
The service was excellent. Alistair was extremely knowledgeable and offered me a great deal.
The attention to detail when dealing with customers is as good as it could get
All staff I have dealt with have been very knowledgeable helpful and above all very friendly
And finally have never felt like I was being pushed into spending money
Great selection of bikes for all ages and sizes. Proper help in selecting the right bike for me by and making small personal adjustments to make it the perfect fit.
Local firm ,with friendly staff,with a lot of knowledge
Friendly and helpful service.
We went to the demo day at Dalby Forrest. All the staff from BIG BEAR bikes were really helpful and informative.
We purchased two electric mountain bikes and recently collected them from the shop.
Again we received great service and advice.
Very helpful staff. Bright and well stocked store.
Friendly, happy to help and good range of bikes, which I could test ride before buying. Coffee was nice too.
Superb customer service.Top quality bike range.
Very friendly and helpful staff and a good range of quality bikes and accessories to choose from
I would like to thank all at big bear bikes especially Richard for sorting everything thing out for me ,and a thanks to Oliver for spending time with me looking at bikes and giving me advice on which one to choose. This is the second bike I have purchased from big bear and would not hesitate recommend them .
Very good on all 👍
Great service, quick to offer alternatives and very helpful, offer to build other bikes and a bike check before leaving made it a great service
Efficient and friendly
Personal touch and advice with good payment options
Good quality products