Customer Testimonials
Good advice and range of products, at a competitive price. Thanks very much.
Great service from Mike. Many thanks Antony Jenkins
Very friendly and helpful business. A test ride was arranged while I waited and then, after purchasing a bike, it was prepped and ready for collection in a couple of hours. After riding home I found I had a faulty inner tube (it had split along a seam, so nothing the bike shop could have done) and a replacement tube was supplied FOC without query.
The shop also has a great selection bike accessories.
G'day boys,
As always amazing service!! Thank you
Always a friendly greeting and time to chat.
David and all his staff are worth the trip out!
Great bikes, great service, and the team went out of there way to get our 2 Trek bikes ready for collection just in time for our holiday, a big thank you
Excellent customer service and knowledgeable staff and a great variety of bikes
Great choice of bikes at very competitive prices and staff are very knowledgeable and friendly
Quality products, good helpful induction about the bike , answered all questions. Polite staff, recommended
Great service from Alister as always, great range of products and great support 👍
Courteous, attentive, knowledgeable staff. Worth travelling to get such a great service.
The bikes we bought (Trek Powerfly 5 and Trek Allant 7+) are fantastic and exactly what we wanted. The guidance offered by Alistair was excellent.
After a bit of a dip the bike servicing is now very good indeed. The shop is always friendly. The pricing is reasonable and unlike some other repair shops I trust them to do only what’s necessary and not charge for parts which are not needed. I would certainly recommend them for both new bike and for servicing. They have a good array of bike equipment. I would like to by a bike camera but they don’t stock them at present.
Excellent service and very friendly staff, would 100% recommend.
Many thanks
Wayne roberts
Staff are both knowledgeable and friendly.
Lovely staff helpful and friendly. Lovely bike trek by Rally.
Great bike shop ! All very nice people very knowledgeable and friendly. Will recommend the shop to my friends and family.
Hi
I recently bought a new Trek Rail 9 from Big Bear
Excellent service from Richard. Who explained all I needed to know about the bike. Thanks to to build guys who turned it around in quick time
All in all fantastic service
And a great price 😁
Consistantly good. Friendly, polite service from all staff.
Great service to complement an excellent range of products.
Loads of models to choose from friendly and helpful service very pleased with my bike
Great selection of kit at reasonable prices.
Staff knowledgeable and polite.
Shop at Pickering well set out with some great deals available.
Lots of experience and expertise, looked after very well and made to feel welcome and valued. Very happy with the choices and options we purchased. Always felt the whole experience was led by our needs rather than sales. Never promised anything that could not be delivered and communication was excellent. Insightful service, right down to tips and tricks on keeping our new ebikes upright and safe in the back of our van. Very highly recommend. Thanks to the whole team and Alistair in particular who handled our purchases.
Good products friendly helpful informative staff
Great customer service very friendly and helpful staff and products are of the best quality and prepared to high standard!
Best price and fast delivery. Communication with the BBB sales team on my purchase tracking also easy and quick
Good quality products, knowledgeable friendly patient helpful staff
Great variety of bikes and equipment, and your staff are absolutely fantastic, very helpful not pushy and very knowledgeable, giving great advice for what you need.
Always really friendly and efficient
Very comprehensive range in stock and helpful and knowledgeable staff