Customer Testimonials
Stephen was passionate, honest, and truly had my best interest and budget in mind! There was no rush and he helped me find the perfect bike for me!
The Korean guy was amazing!
Customer focused service
The staff appears quite knowledgeable and friendly but most importantly, they did not make an old guy like me feel like just a dumb weekend bike rider. I'm not a hard core rider but I did not feel stupid when I asked my noob or dated questions.
Not always the case at some bike shops.
Good advices, seller not pushy to buy, good discount on accessories.
You had what I wanted
I have been going to BSP for years and have always received great service from great people.
The serviced my DOST e-bike this past Saturday and it’s running like new now.
People I’ve dealt with their includes Paul, Mark, Ryan, Anoek and Jade. Also a very slim blonde guy dressed in black, whose name I cannot remember. Super friendly and helpful.
To me, BSP is like a big bike shop with a small bike shop feel. I love that. No big box action here!
Really great spot! Thanks for everything, guys!
Derek
Helpful and knowledgeable staff and
Prompt service
I love the selection of different types of bikes and accessories. The staff has always been super friendly and knowledgeable when I go in there.
Bought a bike lock. Loaned me a tool to mount it. Let me work on it in the store. Asked me if I needed a hand, but I wanted to do it myself.
Great service! Got my bike instantly built with no hassle!
Your people are very knowledgeable and helpful.
They take time to explain everything.
Service was great, had my bike back in two days. New drive train feels like a new bike!!
Friendly and helpful staff - good turnaround in service.
Excellent service and help, the technicians really know their stuff.
Fast and quality work.
-Friendly and helpful staff who know what they are talking about.
-Good selection of products for biking needs.
-Convenient location.
Went to the cove, they were too busy talking amongst themselves. Walked to BSP and they were super friendly greeted me as I entered, walked me through some options and I walked out with a brand new mountain bike...
This visit I just needed a chain but equally as helpful and knowledgable.
Convenient location for me, good selection of products. Great customer service!
Wide range of products and staff is always helpful and knowledgeable.
I went for a ride this afternoon and it feels like a new bike!
The staff was so kind and dedicate to explain me the different types of byks and recommend me the one byke that goes with my necesity
Genuinely passionate, approachable and helpful staff who just seem to want you to have a bike that suits your needs the best. This includes taking the time to explain how things have changed in the past ten years or so, the options available to riders and even technical nitty gritties for those who are so inclined.
Highly recommended for prospective buyers in Vancouver.
Great service and very helpful staff. They always seem to have everything we need at a solid price.
Amazing customer service and product knowledge from Milan.Great selection of bikes and accessories, and happy to say that I found my ideal bike. Very happy, thank you.
Excellent staff. Very friendly and helpful.
Great team and the repairs were completed in record time - very helpful and excellent service!
Quality. Price. Promptness.
I was able to find quickly what I needed, good top products, friendly staff
Bike repair