based on 4606 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My repair on my bike made my ride so much better! And the people who work there are always lovely!
The team members were incredible informative and helpful. I bought a bike the day I came to visit because they provided a great amount of useful information and made me feel confident in my purchase.
Quick and thorough service. Not trying to upsell me on anything. Guidance on repair decisions, not the "well it's up to you" response from other bike mechanics.
The people that work there are super helpful, and knowledgeable. They fixed up my bike really quick. They also have a wide assortment of bikes at all different price points.
park slope store is great
Great and fast service.
Friendly, knowledgeable staff.
The customer service is the best in the business.
Amazing friendly staff.
Employees were extremely helpful and polite. They took the time to explain everything. My refurbished bike works well. I was very happy with my experience.
great
I had a very specific need for replacement parts, and not only was the shop able to help with all my needs on the same day, they were very kind about the whole process and gave my bike a full tune up while I was in! They make the process of repairs so easy and I really feel like I can trust them with all my biking needs. Thank you Bicycle Habitat!
It was seamless to buy a product from your website and pick it up the next day!
Eduardo was just amazing!
So knowledgeable in guiding me through my purchase. So kind, understanding and patient regarding my Bianchi bike of 32 years having been stolen days before.
I took all of his advice and absolutely love my new wheels!
The people in the stores are so helpful.
They are always there for you, and are conscientious, very fair with pricing and explain things to you well.
The mechanics are great!
Friendly and attentive staff
Reliable, professional, expert, friendly service.
The team at Vanderbilt is super helpful. I'll definitely go back for all my bike needs.
My favorite bike shop - after sampling 6 in total in the NYC area. Superior to the location on 5th Ave.
Labour was very expensive... I spent total $160 for maintenance, change of tubes for both tired and to reconnect the front brake cables
this is 25% the cost of my bike brand new
and for sure w $160 u can buy a vintage or used bike on Craigslist
Everyone is very helpful and goes above and beyond.
I use Bicycle Habitat for repairs. They are fast and reliable. Highly recommended.
Friendly, helpful quick service, and nice to not have any "attitude" toward my old 'beater' bike which is very well used and lives on the street. I came back for follow up after a tune and service was excellent.
First name removed
can use first name if you like
Great customer service
Prices unclear over phone vs. in person - overcharged significantly
Fast friendly service always.
Knowledgeable staff, and thoughtful advice
Cool shop