based on 2808 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best bicycle shop in bklyn
Always pleasant and efficient customer service.
Bicycle Habitat is a great little repair shop with a full range of services and a super friendly & casual staff. I got a flat tire on my way to Prospect Park and these guys had me rolling on my way within 15 minutes during the post-work hour with multiple people in line for repairs. The best spot if you find yourself in a pinch in the area, and a very reliable neighborhood shop if you live in Prospect Heights.
Just awesome. Loved that you guys had XT pedals in stock for my MTB
I'm a brand new biker, getting my first bike, and everyone was super helpful and patient with all my random questions.
Matt, Erin and Caesar are the guys!!! I got a fleet of ebikes and Bicycle Habitat maintains them.
Staff is friendly, knowledgeable and provides fast & quality service.
Great people, all helpful
The selection on bikes and accessories!!!
very friendly!
I came to your store on Saturday (08/19/2023) and talk to a young saleman. I said I would like to buy an All-City Thundermone. His response I will take one down and you can look at it. Ten minutes later, still no bike was shown to me and the same saleman was outside having a drink. I have to ask someone else for service. I have never experienced anything like that in buying bikes for 30 years. I do not know if it was because being an African-American but it left me with bad image of Bicycle Habitat. Eventually I was able to purchase the All-City but I would never tell to come here because of the service. My name is Name removed and email - Email address removed
Miles Schiff-Stein provided excellent customer service. He took time to show us several options and patiently answered all our questions. We visited the store only with the intent to window shop for bikes, but ended up buying on the spot.
Excellent
Everything was completed thoroughly and quickly. The employees and service technicians were very polite and helpful
Friendly prompt service. Reasonable price and quick turnaround.
Friendly courteous knowledgeable salespeople
Good selection
Fair pricing
no bs. polite. thoughtful. trustworthy
Service is quick and thorough. You have a wide variety of products
I always have the best experience at Bicycle Habitat! Staff is friendly, helpful, fast, and prices are great. Customer 4 life!
The staff are all smart and friendly
Great service - friendly easy going knowledgeable skilled speedy service! Thanks 🙏 👍
Miles was well-versed and provided great assistance with all the questions I had.
Great people. Did a great job fixing my bike. I need it to change the fork of my bike.
Small things were not done as discussed and agreed when I picked up my new bike
Needed to wait ten minutes
Staff is very friendly
Friendly staff
Fair price. Quality bike mechanics
Very nice mechanic! Human and reasonable. Feels like old New York.
I really appreciate the help I got in choosing a new saddle and installing it!
very nice people who work in the store, accurate estimation of cost and timeline for repair completion, excellent communication via phone/email, and high quality work.
wonderful experience at a local company.
I have come to you guys for the past ten years with all bike issues I ever encountered and you have always fixed the issues for all my bikes (x3) and my son’s bike quickly and efficiently.