based on 1760 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good products, knowledgeable and friendly staff.
The young man who helped me was very knowledgeable, courteous and professional. He took the time to resolve my issues and thoroughly answered every question I had. I can find everything I need in the store and receive proper instructions on the equipment care and maintenance. Glad the store and staff are available to assist me
Good folks providing great service.
Very friendly and helpful. Good inventory of shimano parts that I needed..
I just need a flat tire fixed. But it was done well and done speedily and I was on my way in just a few minutes. The staff was friendly and knowledgeable and the furry staff member wagged his tail, asked to be petted and wanted to play!
Wry warm and friendly team at Bicycle Cove. Well organized. They give very good advice on products to help you decide what is best for you. They don’t try to up sell you. As always they are not afraid to recommend a new bike!!!
Best bike shop ever! Wonderful people who know bikes.
Friendly and engaging staff!!! Extremely knowledgeable. Beyond helpful
Friendly honest people.
Great Customer Service, Products and Turnaround! Will always be a return Customer!
mullet man works his magic
Excellent prompt above and beyond bike service. Pleasure to work with Ben and Cashoius. Thx
Bike Repair
Great bike shop! Nick is the best Bike guy on the planet!!!!
The BC technicians and sales reps continue to provide outstanding customer service!
Great people. Great service
The staff is very knowledgeable. I took my TREK Hybrid bike to get a tune up. It rides better now than when it was new. Thanks for helping me replace my outdated helmet.
Customer service is top notch at Bicycle Cove!! Suzanne was very helpful! And its always nice to aee Sassy too!
Staff is knowledgeable, informative, and genuinely interested in customer satisfaction. We won't hesitate to recommend Bicycle Cove to anyone with bicycle need, service, or interest.
Service. Nick and the rest of the crew are awesome!!
Great location,
great shop,
wonderful, helpful employees,
lots of elbow room in the store,
a fantastic house dog,
and really top-notch service.
I'll be back, again and again.
Great support and knowledgeable service staff.
Products and services were outstanding. Bought the exact bicycle I wanted and the service was exceptional!
Quick service, reasonable prices. They got me back on the trail quickly and didn't make fun of me for my cheap Wal-Mart bike.
Tom is the best mechanic. Very attentive and helpful with suggestions for better performance out of the components.
Brake rebuild on wmy mtn brake
Good product and friendly staff.
Friendly, helpful service and large selection of accessories!
Friendly and knowledgeable. Shop dog helps.
I came in to have them take a look at my bike. I would try shifting it but nothing would happen. The bicycle tech/mechanic took a look at it and said it shifted fine. Turns out the design of the bike you use the brake handle to shift gears also which I have never seen. He shared with me how to do that, went over how to do micro adjustment if the chain is rubbing, did a little tightening and sent me on my way. I was expecting a bill, but they were kind enough to not charge me for any of this servicing. Helpful, very kind and offering of knowledge. I would recommend this bike shop to someone new in this hobby or to someone looking for bike maintenance.