Customer Testimonials
Great Service, friendly atmosphere
Helpful staff.
Good people knowledgeable staff.
1. I called them and they called me back the next business day :)
2. I brought my bike in for repair a few mins after they closed and they let me in and took the time to listen to what I needed/repaired for the bike.
3. Ease of dropping off the bike
4. They explained the three different repair pricing options
5. in general all of them are very nice
did a good job on my service for my bike
Awesome customer service, very friendly and informative!
Listened to what I needed and wanted...
Super knowledgeable and helpful staff !!
prompt, courteous service
Dale was very helpful in providing bike options for us based on our needs. He spent a lot of time helping us test ride the different bikes until we found the ones we liked. We felt like we had the time we needed to make the best decision. Also, Dale was very helpful in finding accessories we needed.
Friendly, knowledgeable staff who enjoy their work!
When ever I discuss bikes with anyone and the subject of where to go for not only bikes but for service I recommend my local shop; 2 Rivers.
The staff was friendly, knowledgable and helpful. Brent took the time to go ride along with my husband as he tried out an e-bike for the first time and showed him how everything worked. He now is the owner of an e-bike.
Thanks!
Our sales representative Jack, was very helpful in guiding me through my first bike. I've been riding frequently and enjoying it. Thank you Jack!
You were honest in what the cost would be, but when something you thought had to be replaced did not need to be replaced, you let me know and the charge was much less. Thank you. Everyone ther seemed genuniely happy and helpful and friendly.
on the spot help and repair !!! went out of their way to help my wife - made it all good !!
First time at the shop. Bike I was interested in was available and I was able to get it out for a test ride quickly, with help from staff. Looked to be a good inventory of bikes and gear, and like that they will have bike maintenance classes in the fall.
Local
As always, the customer service experience is what sets this place apart. They know me by name and they know what bike I own. Pretty cool. love this small town.
Amos is really good to deal with and everyone there is so friendly and knowledgeable🤗. I drive from Rockford, IL for their service
The guy who waited on us was amazing. He was able to fit both of us on bikes plus was extremely knowledgeable and friendly! A real pleasure to come to this shop
Two Rivers Bike shop is very professional. They took in my bike for repair and let me know afterwards it was beyond repair, no parts were available anymore because the bike was too old.
They disposed of the bike for me without charging me.
Thank you Two Rivers Bike Shop you guys are great!
We had a great experience buying bikes for our family of 4. We will definitely be back for any parts or accessories we may need and for services on our new bikes.
Very professional and very friendly!!
Friendly and professional staff!
Super agreeable, fair pricing and great workmanship.
The staff are very approachable and helpful. They want to be sure I leave the shop with exactly what I need. I’ve bought a bike and accessories from this shop, brought bikes in for maintenance, and taken an 8-week bike maintenance class - all super positive experiences.
Excellent customer service, repairs with good parts and affordable labor costs. The staff provides recommendations and suggestions that are easy to understand and appropriate to the customer's riding style, experience, and bike.
Friendly & professional staff
We love Two Rivers bike shop. Their customer service is amazing.
They truely enjoy getting more people on bikes.