Customer Testimonials
Friendly knowledgeable staff and a wide selection of bike gear.
Really enjoy and count on the spinning classes for exercise in the colder months. Great work out when I can’t get outside!
The service is outstanding; staff is knowledgeable and personable. Great experience.
Great suggestions and always helpful!
the customer service here is outstanding. I feel like Norm walking into Cheers. They are quick and friendly. I came in with a bulging tire and they identified the problem and while Dale was writing up the paperwork, the other gentleman had the tire replaced. I was in and out in 10 min. ...on the road again.
You guys did a wonderful job on my senior purple trek. I am still adjusting.to the reverse gear shifting that puts me in third gear when I intended to go to seventh (to my surprise). Thank you so much, I think I found my new hometown bike shop. Terrie
Very helpful. Gave me insight as a new rider and didn’t push any sale on me. Made recommendations and suggestions for starting out which made me feel more comfortable.
Great staff of experienced and enthusiastic cyclists who are happy to share what they love. Excellent selection of bikes, gear, tools, etc. Highly recommended. My only quibble is that they are too far from my house, but that only means I get to ride a little further, right?
Knowledgeable, professional and friendly associates.
Your sales people use what they sell
Good selection of high quality bikes. Nice discount on TREKs. Knowledgeable, helpful, non-pushy staff.
Great shop, very helpful and professional
Great service
Reliable, knowledgeable friendly staff
Stand behind your product
Free first "checkup"
I have had the best customer service experience with 2 Rivers. They are knowledgeable and eager to help find what you need .
They even serviced a bike I did not purchase from them. Can’t say enough about how pleased I am to have such a great place in Fort!
Very attentive service staff and fair prices.
I always rent a bike when I come home to visit! The team is very informative, helpful and courteous. My bike was perfect for my rides. I told my Airbnb owner about the rentals, and she was going to add it to her profile for the future guests!
Two Rivers is great outdoor sports store to have in our community & your service is prompt, courteous & knowledgeable. Thank you!
Great variety of bikes and gear at all levels and prices. Knowledgeable employees who are very helpful. Friendly.
Very informative and friendly staff.
I was very happy with the time and info shared with me and my son. Took lots of time to get my son comfortable with his bike. Was never pushy with anything. Very helpful and we are grateful for that.
Nick
The staff is always very friendly and knowledgeable with all the bikes and accessories they sell. The quality of the bikes and accessories is excellent. The staff stand by their products and are great with providing servicing when needed or what they recommend for what you are looking for. I really like that they keep a record of your bike and the extra products that can get added, for example: the fenders, trays, baskets you purchase. The basket I purchased works amazing for my small dog to bike ride with me, which Toby has loved every minute we bike ride together. It is very secure and how it slid on to the tray was so easy. So grateful that we have 2 Rivers in our community.
Friendly helpful staff, quality equipment. Great to deal with
You’re friendly, knowledgeable and considerate.
Good customer service, very important for a business to succeed!!!!!!
Dale was extremely knowledgeable, helpful and encouraging
Always good service. Highly recommend!! 🚴
I was very impressed on how patience everyone was with me as this was my very first bike purchase. I never felt rushed as I continued to ask questions The sales guy and the individual who helped me set up the bike rack and load the bike were very helpful. I work in costumer service and do not see this kind of service very much anymore.
I am very happy with the service I received from 2Rivers Bike Shop. I brought in a 30 year old Trek Bike that I rode hard years ago but have softened with age. I still love the bike, so I asked them to go through it and make it good again. They replaced the components that were basically worn out and made my trusty bike whole again. I cannot be any more pleased. The test will be next week when we go camping with the grandkids. Can I keep up with them! Thanks for a terrific job.
Always helpful and great service.