Customer Testimonials
completed the service in a timely manner and accurately and kept me satisfactory informed of the progress and the cost. Plus they listened so that they were able to provide me exactly what I wanted.
Great communication, easy to work with, fast service
Services and pricing are clearly described. How long the service will take is explained at the time. The e-bike I purchased from 2 Rivers is very sturdy, performs smoothly and is fun to ride. Even the recall of a minor part was done quickly and easily. Sadly, the Watertown shop closed where I could walk to get my bike serviced or buy accessories. But Fort is not far and good excuse to ride the Glacial River bike trail.
The offer for a spring tune up. You helped with unloading and loading the bikes when the service was complete. Friendly staff.
Timely service and friendly
As a " NEWBY " to Wisconsin, and a dedicated cycler, I have been searching for a bike shop that gave me the feeling of dependable, friendly and excellent prices. Well, it has only been 1 time visiting the store, and after making a purchase, I feel like I might have found my GO TO place.
Time will tell, but so far, I am happy with the gentlemen working there, and now I need to get out on the trails, and beat this fat tire up and see how she holds up.
COZMO
We have always felt repair assessment was truthful, appreciate the trade-in policy, and have been pleased with the quality of products purchased at your store! We appreciate your connectedness with the community and love that you offer classes and rides for bikers of all ability levels.
I recently purchased a new Trek bike; the salesperson was very helpful and answered all my questions. He listened and helped me pick out some accessories he thought I would need. I'm very pleased with my purchase and can't wait to get out on the trails.
We had been researching and talking about ebikes for a long time. Brent took us out for a ride on a few bikes. He answered all our questions and there was NO pressure at all to buy. We went home to discuss the ebikes. We ordered two bikes because of the support we know will be there after the purchase.
Service technician was friendly.
Helpful and friendly
Everyone at 2 Rivers is super friendly and knowledgeable.
Always there to help
Love the spinning classes! Keeps up fitness and spirit through a long cold winter!
Friendly, helpful employees. The tune up work done on my bike was excellent and completed in a very reasonable time frame. I've gotten great assistance on purchases in the past. Really glad I found this place.
Friendly, knowledgeable, helpful staff.
The staff is very friendly and helpful.
The staff was very knowledgeable and friendly.
the friendly, knowledgeable staff
Great survive, only sell me what I need
Having ice skate rentals is really handy
All are very helpful.
The staff is very knowledgeable, helpful and kind
Very friendly and great service.
Amos is the man! He always goes over and above when he takes care of me! He ran to the basement twice to make sure I got the exact tires I wanted to fit my Verve 2. He is the main reason I keep coming back to Two Rivers!
Dr. David Brown
Great staff to work with. Awesome customer service!!
Friendly and knowledgeable staff.
Customer service is above and beyond.
Very helpful and friendly staff.
I have been researching and comparing e-bikes since the fall of 2023. Decided that I was going to buy an Aventon Pace or a Level.2. I opted for the Level.2. The guys at 2 Rivers are knowledgeable and friendly. Very easy to work with and answered my questions. Nice, clean bike shop with a wide variety of accessories to choose from. The bike path nearby made it easy to go for a trial ride.