Customer Testimonials
Couldn’t match me up with a bike but loverly service nonetheless
Absolutely brilliant service and so helpful.
I ordered a trak marlin bike 6
Gor it in a couple of days and kept informed of everything.
Best shop help I've ever had.
Brilliant ebike
Thanks
First name removed
Very knowledgeable,professional
Good quality products. Excellent service. Very knowledgeable
Excellent service and staff, great communication and support.
Always excellent first class service and very knowledgeable.
Very friendly staff
Quick response time
Easy communication via email
Happy with service provided whilst repairing my wheel
Always super helpful and sort all my bike related problems out pretty quickly
Great service as always very prompt
Very good service, friendly and helpful people.
Good customer service, prompt on delivery, no false promises realistically priced for the service.
The guys at TCS are incredibly helpful and approachable; they go above and beyond to help their customers. Ive bought 3 bikes now & every time ive walked into the shop ive had a positive experience.
Have great range of bike ,accessories, every thing you need in one place .staff are very knowledge about product and information very helpful and friendly.
Reallyvhelpful and knowledgable staff
Good service
Service was good and manager very helpful
Ian and the team were very passionate about cycling and were able to recommend the best products from a variety of brands. All the kit was ready when I went into the shop and the team made sure it all fitted correctly. So far the Trek Checkpoint has worked well and is a fast bike for road and gravel surfaces.
It’s all good stuff they don’t deal with cheep rubbish
Great communication and fast postage. Great customer service
great service, beautiful product and well packaged. arrived on time with no issues
I recently bought a few bike accessories from OE Bikes, along with a bike part that they needed to order in for me. When the part arrived, they promptly phoned and emailed me, and even kept it safely in the shop until I could come pick it up a few weeks later.
I’m very satisfied with the products and the service. I also did a bike fit with them — excellent service, very reasonable price, and a real attention to detail. The staff are friendly, knowledgeable, and clearly passionate about what they do. They’re not just a bike shop — they truly care about helping you improve your cycling experience.
Highly recommended for anyone looking for bike improvements, new purchases, servicing, or a professional bike fit.
Very helpful team ensuring the bike is ready to ride and adjusted to my needs.
Great range of bikes, gear and accessories at competitive prices for
Staff are knowledgeable and interested in providing a good service
Your knowledge of bikes; patience; no hard sell.
I managed to jam my chain very badly on a vintage bike. Your mechanic carefully sorted this out on a Sunday - it involved resiting and unbending the front mech). He made further adjustments on Tuesday when the (already seriously stretched) triple chainset and extended cassette didn't quite function as they should on the road.
All for the princely sum of £15.
This is seriously good service and seriously good value. Many thanks!
Amazing service. Very knowledgeable and helpful staff
Friendly and real professional service

Excellent service! Nothing is too much trouble for the CycleOps team!