UK

Customer Testimonials

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.P. Trek Bicycle Bracknell
What do you like about our products and services?

Friendly, professional and always helpful

Report a concern   February 28, 2026 — Rated 10 out of 10 by I.S. Cycle Centre Newcastle
What do you like about our products and services?

Excellent friendly service as usual. Staff arw knowledgable and helpful

Report a concern   February 28, 2026 — Rated 10 out of 10 by Richard Morgan Evolution Cycles
What do you like about our products and services?

The price was so much more competitive than rival shops , definitely shop with you guys again.

Report a concern   February 28, 2026 — Rated 10 out of 10 by T.O. Bikes of Inverness
What do you like about our products and services?

Excellent service from Bikes of Inverness. They got my bike fixed quickly including ordering parts needed.

Report a concern   February 28, 2026 — Rated 10 out of 10 by D.W. Cycle Centre Newcastle
What do you like about our products and services?

Good staff that give good and friendly advice

Report a concern   February 28, 2026 — Rated 10 out of 10 by A.D. Head For The Hills
What do you like about our products and services?

Always obliging and go that bit further with customer service and very good with the details whilst keeping an eye on cost. Would highly recommend

Report a concern   February 28, 2026 — Rated 10 out of 10 by Alex Clark Trek Bicycle Milton Keynes
What do you like about our products and services?

I find Trek shop Milton Keynes very friendly and helpful and a great place to look for a new bike and your bikeing accessories.

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.G. Trek Bicycle Poole
What do you like about our products and services?

Great products, super customer service

Report a concern   February 28, 2026 — Rated 10 out of 10 by L.C. Trek Bicycle Poole
What do you like about our products and services?

Extremely friendly and helpful staff. I always buy Trek as they are the best on the market.

Report a concern   February 28, 2026 — Rated 10 out of 10 by James Lowry Alf Jones Cycles
What do you like about our products and services?

Nice store, friendly staff and good range of products. Also enjoyed the guest speaker evenings.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Lester Harrison Big Bear Bikes
What do you like about our products and services?

great service given lots of information and advice about my options.kept informed ordered wednesday colected friday perfect.

Report a concern   February 28, 2026 — Rated 10 out of 10 by David Booth Cycle Technology
What do you like about our products and services?

Good people providing a professional quality service in a welcoming atmosphere. Glad they're on my doorstep.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Edi Hienrich Saddle Safari
What do you like about our products and services?

Attentive, professional maintenance, service & repairs. good communication.

Report a concern   February 28, 2026 — Rated 10 out of 10 by H.W. Peddlers Cycles
What do you like about our products and services?

Very knowledgeable staff - patient and very helpful 🙂

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.C. Joe Daly Cycles
What do you like about our products and services?

From booking the service, to the advice received when leaving the bike in, and then getting a text 2 hours later to say the bike was ready…couldn’t fault the service!

Out of habit I have used the same local bike shop for 30+ years, despite their seeming disdain for all their customers.

I would drop my bike in and hope to get it back within a couple of weeks, after multiple phone calls looking for an update.

Couldn’t recommend Joe Daly highly enough. Thanks!

Report a concern   February 28, 2026 — Rated 10 out of 10 by A.W. Wheelbase Lake District
What do you like about our products and services?

Always seem to have what you need in stock but it's more about the customer service and product knowledge that makes you keep going back

Report a concern   February 28, 2026 — Rated 10 out of 10 by James Smart Wheelbase Lake District
What do you like about our products and services?

Extremely good service and communication. I was buying a bike for my daughter's birthday and the delivery driver didn't want to deliver it because the box was damaged and had a paint container explode over it. He was worried that the bike inside the box was damaged. Wheelbase contacted me and we worked out a solution for another bike just incase. Thankfully the bike was perfectly fine and it was just the box that was damaged. I'm very impressed with the service from Wheelbase. The bike was also built to a great standard too. I will definitely purchase from them again.

Report a concern   February 28, 2026 — Rated 10 out of 10 by E.K. Trek Bicycle London Battersea
What do you like about our products and services?

Great service - and lovely people to attend to all your riding needs. They clearly know what they are doing - and my bike feels like new. Thanks A++++++

Report a concern   February 28, 2026 — Rated 9 out of 10 by M.H. Wheelbase Lake District
What do you like about our products and services?

Very good prices , great secure delivery .

Report a concern   February 28, 2026 — Rated 10 out of 10 by robin smith The Bike Company Windsor
What do you like about our products and services?

Excellent friendly service. The mechanic checked my bike and gave me a clear breakdown of everything that needed replacing or repairing. It is a very old bike that hadn’t been ridden or maintained properly. But it now rides like new.
I would definitely recommend The Windsor Bike company to anyone.

Report a concern   February 27, 2026 — Rated 10 out of 10 by G.K. Cookson Cycles
What do you like about our products and services?

Service was excellent. Work completed on time.
Not used the bike yet, but have every confidence that all will be perfect as it has been every time I’ve used Cookson, for service

Report a concern   February 27, 2026 — Rated 9 out of 10 by Chris Whitfield Team Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Good selection of Mtb and road bikes e bikes as well great new workshop with friendly knowledgeable staff

Report a concern   February 27, 2026 — Rated 10 out of 10 by Ken Bibby Peddlers Cycles
What do you like about our products and services?

Easily accessible. Huge range of cycles and accessories. But most importantly very friendly & helpful staff providing excellent after sales service.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Darren Barber Cookson Cycles
What do you like about our products and services?

Honest

Report a concern   February 27, 2026 — Rated 10 out of 10 by C.P.B. Primo Cycles
What do you like about our products and services?

quickly fitted. straight forward.

Report a concern   February 27, 2026 — Rated 10 out of 10 by C.A. Trek Bicycle Bicester
What do you like about our products and services?

Always friendly helpful staff

Report a concern   February 27, 2026 — Rated 10 out of 10 by M.G. Cycles UK Leigh-on-Sea
What do you like about our products and services?

Staff were excellent and so patient in helping myself and my niece select a bike and have all sorted so she was confident and happy to ride away, wonderful service! Thank you team!

Report a concern   February 27, 2026 — Rated 10 out of 10 by Marie Warren Trek Bicycle Milton Keynes
What do you like about our products and services?

After leaving a constructive review about prices of accessories and store parking, I have become aware of the stores price match policy and car space signage that is about to be erected. Can’t really ask for more. Yes the stuff can be pricey, but they will price match and yes it’s hard to park, but the store have taken action to ensure their customers can park. Our bikes always ride so much better after a visit to Trek.

Report a concern   February 27, 2026 — Rated 10 out of 10 by David Heaselgrave The Cycle Studio - Redditch
What do you like about our products and services?

Friendly knowledgable staff. Great range of bikes

Report a concern   February 27, 2026 — Rated 10 out of 10 by C.A. Wheelbase Lake District
What do you like about our products and services?

Being limited to internet purchases for so much cycling clothing these days its difficult to know the exact size you need. Fortunately Wheelbase had both the sizes I wanted to try and at a good price.
The delivery was quick, and having decided which size fitted me best I returned the other and received a very quick refund.
Excellent customer service!


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