Customer Testimonials
Excellent friendly service as usual. Staff arw knowledgable and helpful
The price was so much more competitive than rival shops , definitely shop with you guys again.
Excellent service from Bikes of Inverness. They got my bike fixed quickly including ordering parts needed.
Good staff that give good and friendly advice
Always obliging and go that bit further with customer service and very good with the details whilst keeping an eye on cost. Would highly recommend
I find Trek shop Milton Keynes very friendly and helpful and a great place to look for a new bike and your bikeing accessories.
Great products, super customer service
Extremely friendly and helpful staff. I always buy Trek as they are the best on the market.
Nice store, friendly staff and good range of products. Also enjoyed the guest speaker evenings.
great service given lots of information and advice about my options.kept informed ordered wednesday colected friday perfect.
Good people providing a professional quality service in a welcoming atmosphere. Glad they're on my doorstep.
Attentive, professional maintenance, service & repairs. good communication.
Very knowledgeable staff - patient and very helpful 🙂
From booking the service, to the advice received when leaving the bike in, and then getting a text 2 hours later to say the bike was ready…couldn’t fault the service!
Out of habit I have used the same local bike shop for 30+ years, despite their seeming disdain for all their customers.
I would drop my bike in and hope to get it back within a couple of weeks, after multiple phone calls looking for an update.
Couldn’t recommend Joe Daly highly enough. Thanks!
Always seem to have what you need in stock but it's more about the customer service and product knowledge that makes you keep going back
Extremely good service and communication. I was buying a bike for my daughter's birthday and the delivery driver didn't want to deliver it because the box was damaged and had a paint container explode over it. He was worried that the bike inside the box was damaged. Wheelbase contacted me and we worked out a solution for another bike just incase. Thankfully the bike was perfectly fine and it was just the box that was damaged. I'm very impressed with the service from Wheelbase. The bike was also built to a great standard too. I will definitely purchase from them again.
Great service - and lovely people to attend to all your riding needs. They clearly know what they are doing - and my bike feels like new. Thanks A++++++
Very good prices , great secure delivery .
Excellent friendly service. The mechanic checked my bike and gave me a clear breakdown of everything that needed replacing or repairing. It is a very old bike that hadn’t been ridden or maintained properly. But it now rides like new.
I would definitely recommend The Windsor Bike company to anyone.
Service was excellent. Work completed on time.
Not used the bike yet, but have every confidence that all will be perfect as it has been every time I’ve used Cookson, for service
Good selection of Mtb and road bikes e bikes as well great new workshop with friendly knowledgeable staff
Easily accessible. Huge range of cycles and accessories. But most importantly very friendly & helpful staff providing excellent after sales service.
Honest
quickly fitted. straight forward.
Always friendly helpful staff
Staff were excellent and so patient in helping myself and my niece select a bike and have all sorted so she was confident and happy to ride away, wonderful service! Thank you team!
After leaving a constructive review about prices of accessories and store parking, I have become aware of the stores price match policy and car space signage that is about to be erected. Can’t really ask for more. Yes the stuff can be pricey, but they will price match and yes it’s hard to park, but the store have taken action to ensure their customers can park. Our bikes always ride so much better after a visit to Trek.
Friendly knowledgable staff. Great range of bikes
Being limited to internet purchases for so much cycling clothing these days its difficult to know the exact size you need. Fortunately Wheelbase had both the sizes I wanted to try and at a good price.
The delivery was quick, and having decided which size fitted me best I returned the other and received a very quick refund.
Excellent customer service!

Friendly, professional and always helpful