based on 1749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When you decided to let analytics determine your routes I knew it was time to look for a different provider.
Quick and Efficient. On their A Game as soon as they enter the premises!
Very responsive and always resolves our issues before they become bigger issues.
Knowledgeable and dedicated staff, who take their responsibilities very seriously, and are very helpful.
Reliable, helpful, and informative. Great work.
I haven't worked with them long so I'm awating no seeing the results of there work and response time.
Great service. Wonderful technicians.
Very prompt--always.
Customer service from the office is terrific.
PROFESSIONAL SERVICE, FRIENDLY AND INFORMED STAFF. FAST AND EFFICIENT RESPONSE.
Assured Environments provides great service at a great prices. I find my rep to be responsive and accommodating. Lenny takes the time to explain processes when warranted and is a pleasure to work with.
Quality service that accommodates our pre-school hours of service.
Thank you.
We need the technicians to show up when they are scheduled for the job. You service all of our buildings and all the supers are complaining about they don't stick to the schedule and that causes a problem for us. They super are waiting as well as some tenants.
on time and efficient.
All the folks I've dealt with from Assured have always been professional. polite and lived up to their commitments. One call to Assured is all it takes.
great service! very helpful, and honest. That's what means the world to me as a customer.
Accommodating, professional, pleasant and on time
You are the best, no other company come close to you, because you are the best.
I recommended your company to my neighbors and to my surprise they were not able to establish a new account with your company. They talk to a dispatcher that took their call and told them someone would call them back, and that never happened. They tried three times with the same result.
I also called Phone number removed and asked the lady that took my call to inform our exterminator that in the next visit he would bring a new bait station for rats. He came this past Monday, (not my regular guy) and did not bring a new bait station. He took the information and hopefully on his next visit (after a month) I will have it.
Somehow the company has lowered the standards of customer service and service in general.
your staff all are very professional and offer great reporting and attention to detail
Very friendly people and our service guy Gabriel Fuentes is always on time and answers all my questions and concerns.
Have not left a status report since 9/1 haven't seen our tech in weeks.
Service Tech is knowledgeable, responsive, friendly and courteous
extermination service is very good. however, we have asked on several occasions not to show up to do service without making an appointment first. The tech show up without confirmed appointments
Terrible service
Terribly organized
Terrible account management
You came early (on time), were speedy and efficient.
Assured is very quick to respond to service calls, usually schedule a service call that same day or the next.
The guys are polite to the staff and the routine problem of controlling pests that invade a building are being controlled well.
I think the price is right and the service is great.
Delivered services on timely and efficiently.
I need my regular guy to come back and service my building
As fare as I am concern Your service to my building is at the last chance
If I will Have any other issues I will not be nodding your services anymore and I will hire another company to service my building
Thank you for NOT cooperating so fare
you stay on top of things
Horrible experience. Lack of communication with very incompetent leadership.