based on 318 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, efficient and effective
Everything
I am a resided manager, assured soon this contract by showing that they hire Techs with experience and the ability to think on their feet. Solving problems that others can't.
Name removed
Prompt attention to concerns.
The professionalism consistently comes as scheduled.
The tech is great discusses
Additional Follow- up from office level cust service rep
Professionalism in getting the job done as scheduled
best in the business
I like it because they are always in time they doing great job I appreciate and thank
There seems to be an issue with scheduling although we’ve been a client with the same schedule for years. Invoicing is a major issue. We are still waiting for January and February invoices. Communication needs improvement because we’ve communicated this numerous times to multiple people. Not a great experience.
The technician is friendly, and does what I ask of him.
Consistency with visits
Assured Environments suits our needs.
Reliable, thorough, friendly and professional.
Very Professional
Everyone I have every met or spoken with at your company is knowledgeable, professional and friendly. It is a pleasure doing business with Assured.
Very professional, always on time and very detailed services provided.
Thank you
Quality service, representative is very professional
I'm not sure that what is being used to maintain a pest free office is working.
A manager had called me and said he wanted to come to review our office and the plan.
He was going to look at his schedule and call me by the end of that day but he never called back to schedule the appointment.
Quiet & efficient
Can’t say anything negative about this company. The tech is very polite , professional and knows his job and how to talk to shareholder's with any concerns they might have. I would highly recommend Assure Environment to anyone looking for an exterminator .
Everyone that I have ever interacted with from Assured delivers quality work, is very professional, and great at communicating their findings with the First name removed. Johnny Rivera is our regular representative, and he is outstanding.
Staff very nice, helpful.
Extremely professional, quick and thorough assessments, and expert service.
You are thorough
Good company to work with A++
Assured Environments, now with over 6 years of service to Fordham University, Bronx, NY provides pest control services that the University is most happy with. The advice and service received when problems arise, along with the regularly scheduled services produce results our population here appreciates. They appreciate it and, best of all, most don't even think about it or have any idea of the hours of hard work that goes into making this part of their campus experience comfortable. Of particular note is the service AE provides to the ever changing scene of the McGinley Center renovation. AE has done an excellent job of keeping in touch with every step in the construction and adjusting service accordingly. Finally, Ian Rocker the account manager very much understands and anticipates the needs of the campus, is knowledgeable when brought in on discussions and provides service technicians that can be relied on in any situation.
Excellent, on time and very professional.