based on 338 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician Jose Mojica. He has very good communicating skills, very knowledgeable and takes pride in his work.
I generally don't give tens.
Gabriel who comes to do the inspections is a professional employee who has done a great job. He takes the time to explain things that we may not understand regarding different pests and insects. he is certainly an asset to your organization.
I have mice in my building for a full year!!!!!!
The reports and feed back
EFFICIENT!
Assured Environments has always been very responsive to any calls or concerns regarding pest control in any of the buildings we manage.
Every individual that works as an exterminators are just beyond professional happy kind they are all fabulous .. Great people!! I highly highly recommended this company .. They are fantastic!!
On time and professional
The service person for our office is thorough,efficient,polite, and friendly.
More on time service!
Great and on time
The service technicians are very professional and consistent with daily operation procedures.
Detailed report on each visit. Personable courteous staff.
Need a good consistent technician to service our facility. Too many personnel changes
informed and good communication by rep
Prompt punctual
Poor service.
Manual Espinosa does a great job
The dedication to the job on time the guy is so respectful and on time always call if he’s going to be late
Reliabile
No call no show 3 times, twice in two weeks
You have wonderful & professional technicians!
Larry is the best and while he is out you sent me Wilner and he is great too.
& I know if I ever need anything Wayne will take care of it
Thank you!
You can have a technician come when they are supposed to come and take care of the problems we are having. The technician said he needs more bait stations and he can't get supplies.
AE Pest has been a partner of Fordham University for many years now. I handle the contract they have serving the Dining department. They handle everything form regular services, to times of the year when service requirements literally double and, of course, to special requests. The service crews are reliable and efficient. They know the account very well and help "head off" trouble with effective treatment. When special services are needed, all it takes is one email to AE Pest Bronx service, and copy to our account rep, Ian Rocker and the matter is handled. Everyone at AE seems focused on us when we call, they are businesslike and, simply a pleasure to work with. Best of all, they achieve the results we need. Thank you
I like the reliability and the promptness of service.
The services that we receive from Assured are our regular bi-weekly pest control services and a 90-day pro active treatment for bed bugs on the 39th through 43rd floor. We have had issues with the summary reports that we receive at the end of their visit. Not all of our floors get serviced and they have to return to finish the remaining floors. We have asked billing several times to have our floors updated to say 39th to 43rd floors. Our reports are vague at times and don't specify if they saw any finding on our floors. We tend to see (alive) water bugs on the 40th floor near the water machine. More recently, there was an issue with a technician being onsite for a 90 day pro active treatment the week before the scheduled date. He was supposed to arrive on October 29th and arrived on October 22nd.
Eddie is extremely dependable, thorough and professional;.
Excellent service...
Our tech, Carlos does an amazing job. He is also super friendly, courteous and accommodating.