based on 1702 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional in every aspect
Responsive customer service
On time techs
Some always answers the phone, emails, texts
Tha is why we switched from our other vendor.
professional
I was impressed by your technicians immediate response time to my request for service, and the detailed articulation of the report of service - very professional. In addition, they were all friendly and respectful.
Best regards,
Jerald Robinson / Property Manager
Draper Hall / The Gilbert
Assured provides outstanding service and completed every task. Our "issues" are always resolved by Assured.
Eileen Dugan Amico Senior Center enjoyed the service that was provided
very responsive and always feel we will be taken care of.
lthough the technician arrived a day later than we had scheduled, the service was fine.
It's does the Job & seems to be fine. Thank you.
Excellent Service. Attention to detail and always on time!!!! Highly recommend them if your looking for an exterminator/pest control service.
I would like to have a contact person to discuss problem areas with. Information regarding things we can do to reduce pest issues would also be helpful.
Very knowledgeable on time experience and professional .
Customer service and follow up is great!
VERY RELIEABLIE
Don't miss apartments on the exterminating list!
thank you!!
you guys were great i got the reports i need!!
i appreciate your hard work for keeping our restaurant pest free!!
Promptness, availability to address things even at the last minute notification, professionalism and delivering results.
Professionalism and cleanliness.
Technician was very attentive and explained everything he was doing.
The guy stayed for less than half an hour. To do four floors of a brownstone? He emptied and laid down traps. That's it. No figuring out how the mice got in and/or how to stop them. No prevention. No conversation about what's going on. In and out. The end. He said he had to get back to his van so he wouldn't get a ticket. He also said he'd come back the next week to do stuff in the backyard. That never happened. Then someone just suddenly came to do Round Two... which was never scheduled. Someone just showed up expecting to "finish" the job. No warning phone call. Nothing. My tenants and I were not ready for him. He went away. And there has been no follow up. Still waiting for a scheduled Round Two.
How'd I do?
Left Mr. Gilliland a voicemail on 10/1/21.
It is good to have a pest control service at least once a year.
What I DO NOT like is the fact that the man comes at the END of the time window. It is too late in the day.
The service guys are friendly and effective
Timely as well
They do a good job
Reliable, quality service.
both time that i interacted with your techs they were both knowledgeable and very professional
Everyone is friendly, they show up on time and we haven't seen any critters since we started working with you!
Great quality service and reasonable rate.
Our Tech that services our account.
Friendly staff, efficient, shows up on time/within window.
Consistent service! courteous Techs
The Service Provider provides such a great services at all time. Ultimate professional and excellent.