based on 1702 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Response time to requests and on site services. Friendly staff.
informative, helpful, flexible
Consistent, reliable and we don't have a pest problem...
Very Precise and Organized. Professional and thorough.
We asked for the technician to come between noon and 4 pm and that was the appointment made. Unfortunately, the technician wasn't told of the timing, and arrived very early.
Look, it appears that city rat population has infiltrated the street. all the tree trunks show borrowing consistent with rats. Unless you are able to impact that population the service provided is cosmetic.
Value, customer service and overall tight operations. We've only been with Assured Environments a week and already see the difference compared to Orkin or other services used previously!
The technician is professional and keeps us running smoothly
The Inspectors that you employ are very professional and are easy to work with.
reliable and timely
Tech is always friendly and notifies us if he is running late or need to reschedule.
Professional and cordial .
It has always been a pleasure to work with the team at Assured Environments.
The technician arrives when he says he will, and is always professional and courteous.
Highly effective tech. Very personable.
Excellent service!
Very dependable. Techs are respectful, know what they are doing.
I like that if I have a problem someone gets back to me and explains everything to me. If I have any questions they are answered.
However making an appointment for service is very difficult. A request is made for an appointment but no one gets back to you to confirm the appointment.
Prompt & professional service..
Blah blah blah.
Professional service, prompt reply, and excellent service
The exterminators are always very professional.
Availability when needed, promptness in addressing emergencies, effeciency of your technician and supervisor(Derek Estrada & Berice Lumley here at Fordham University), addressing issues quickly.
I have been dealing with Assured Environment for years with different management companies. They are easy to get in contact and they come out to service even when it is not your scheduled date.
Christian does a great job keep my Wendy's store # 7998 free of pests. Christian is very good at his job and is always very efficient. He is professional and follows his schedule for the store. Thank you Christian for doing and outstanding job.
Thanks
Tina Kwiatkowski
Wendy's
General Manager
Store # 7998
Very professional, quick and efficient
The team is absolutely amazing
Suad and Paul
Great Techs
The technician was thorough in his review. Everyone I communicated with showed professionalism.
Always respond quickly to requests.
service is prompt and excellent