Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 5, 2026 — Rated 10 out of 10 by Scott Sheehan Towpath Bike
What do you like about our products and services?

Pat did a great job of setting me up with my new road bike. I appreciate him helping me out and suggesting products for me to complete my set as I train for my first Tri!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Brendon Nally Brielle Cyclery
What do you like about our products and services?

Great service

Report a concern   April 5, 2026 — Rated 10 out of 10 by D.N. Budget Bicycle Center
What do you like about our products and services?

For the last 20 years, you've diagnosed my bicycles' maintenance needs accurately, and then you've done the repairs that were required -- no more, no less.

The other guys always seem to pad their bills (while often or usually provided sub-standard service), But you guys? Never.

You've also provided plain-English explanations of what was going on and why -- all the while providing a laid-back shop with some of tyhe best music in town.

Dunno how you could possibly take better care of my bicycle needs than you have for these last 20 years.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Satish Vishwakarma Trek of CLT South
What do you like about our products and services?

It's the place where you can get everything related to bicycles. Awesome!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Randell Geerman TRI-BIKE ARUBA
What do you like about our products and services?

Its an amazing place to shop.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Nick Zarra Asbury Park Cyclery
What do you like about our products and services?

As always, a great experience with the Asbury Park Cyclery team. I've been a customer for several years and I can say without hesitation, that they are focused on building a relationship with their clients rather than just selling a bike, parts or service. They impress with their overall industry knowledge and offer rational advice that will significantly contribute to your buying decisions. A strong recommend!

Report a concern   April 5, 2026 — Rated 10 out of 10 by L.Y. Bethesda Bike & Ski
What do you like about our products and services?

Very friendly and helpful! Bruce and Jeff are highly knowledgeable and expert on bikes. Great shop, great products, great experience overall!

Report a concern   April 5, 2026 — Rated 10 out of 10 by A.C. Cycles Cadieux
What do you like about our products and services?

C’est le deuxième vélo que j’achète chez vous. L’équipe est jeune et connaissante.
C’est le deuxième Trek , le service est excellent
Je vous recommande à mes amis.

Report a concern   April 5, 2026 — Rated 10 out of 10 by P.D. Loom City Cycles
What do you like about our products and services?

Bicycle shift is good, appreciate the good service.

Report a concern   April 5, 2026 — Rated 10 out of 10 by S.K. Bicycle Tech
What do you like about our products and services?

I brought in my Felt AR bike, which had issues with shifting gears (Shimano 105 Di2 system). Scott fixed it very quickly and professionally. The entire staff is very friendly and knowledgeable. I 100% recommend them!

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.C. Danny's Cycles - Mt. Kisco
What do you like about our products and services?

Great service and staff very knowledgeable and helpful.

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.R. Trek Store Spartanburg
What do you like about our products and services?

Everyone is Very Helpful

Report a concern   April 5, 2026 — Rated 10 out of 10 by Michel Delise Trek Bicycle Montreal Griffintown
What do you like about our products and services?

Très bon service et professionnel.

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.M. Georgetown Cyclewerx
What do you like about our products and services?

Customer service is above and beyond!!! Thank you!

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.V. Landry's Bicycles - Worcester
What do you like about our products and services?

Staff were really helpful and were knowledgeable about the products.

Report a concern   April 5, 2026 — Rated 10 out of 10 by C.M. Steiner's Glenmont
What do you like about our products and services?

Your location is great. People working there are always informative and friendly.

Report a concern   April 5, 2026 — Rated 10 out of 10 by S.A.S.D. ABC Bicycles on Central Ave
What do you like about our products and services?

Great sutomer service

Report a concern   April 5, 2026 — Rated 10 out of 10 by Connie Nester The Broken Spoke
What do you like about our products and services?

Quick turnaround
Very helpful and friendly
Did exactly as asked
Excellent

Report a concern   April 5, 2026 — Rated 10 out of 10 by K.P. Infinity Bicycles - Daphne
What do you like about our products and services?

Professional and experienced advice about my bike. Will return soon.

Report a concern   April 5, 2026 — Rated 10 out of 10 by H.M. Trek Bicycle Alamo Heights
What do you like about our products and services?

The guys are really cool and very knowledgeable and they take care of me fast and the product is always great

Report a concern   April 5, 2026 — Rated 10 out of 10 by S.R. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   April 5, 2026 — Rated 10 out of 10 by N.A. Trek Bicycle Upper East Side
What do you like about our products and services?

I brought my trek bicycle in for tune-up and Forest was very knowledgeable and such a pleasant person. The work was done quickly and my bicycle is working wonderfully. Thank you!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Kevin Witham Trek Bicycle Fort Wayne
What do you like about our products and services?

Very knowledgeable staff! Always friendly!

Report a concern   April 5, 2026 — Rated 10 out of 10 by K.W. EAST COAST BICYCLES
What do you like about our products and services?

The whole experience was great. The staff is very knowledgeable and helpful. I loved being able to test ride a bike. They also installed all the extras I wanted for my new bike, which I really appreciated. Thank you all!

Report a concern   April 5, 2026 — Rated 10 out of 10 by D.T. Bicycle Centres of Snohomish
What do you like about our products and services?

Bicycle Centres has a really good selection in every category. I don't mind paying a little more to support a bike shop that actually has the good stuff on the shelf.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Richard Passmore Trek Store Chattanooga
What do you like about our products and services?

The bikes are great and the staff was very helpful and friendly answered all our questions we will definitely recommend this store

Report a concern   April 5, 2026 — Rated 10 out of 10 by Micheal Yarish Wolverton's Cycling & Fitness
What do you like about our products and services?

Knowledgeable staff and customer friendly. They take the time to help there customers and direct them to what will suite there needs not just trying to sell something or pressure you into something you may not need or want.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Martin Pilon Cycle Paul Vaudreuil
What do you like about our products and services?

Équipe super dynamique et professionnelle qui connaissent leur produit

Report a concern   April 5, 2026 — Rated 10 out of 10 by Kyle Hicks Easy Riders Bicycle & Sport Shop
What do you like about our products and services?

Knowledgeable staff and very helpful every time.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Steven Skow Wheel & Sprocket, Delafield
What do you like about our products and services?

Great service


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