Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by Lonnie Irbywalker GoodSpeed Cycles - Homewood
What do you like about our products and services?

I placed order for a new bike on Friday & it was shipped, built & ready for pickup on the following Tuesday. Fast service indeed.

Report a concern   May 20, 2026 — Rated 10 out of 10 by A.G. Downtown Bicycles - Lakeville
What do you like about our products and services?

Great selection and super friendly service.

Report a concern   May 20, 2026 — Rated 10 out of 10 by A.K. Brickyard Bike Co. Dothan
What do you like about our products and services?

Thorough work and informative and helpful staff!

Report a concern   May 20, 2026 — Rated 10 out of 10 by G.K. Cyclesmith - Halifax
What do you like about our products and services?

As someone who’s spent years cycling, racing, and competing, I can honestly say I had a fantastic experience at Cyclesmith yesterday.

We bought a mountain bike for my 13-year-old daughter, and the young salesman we dealt with was excellent. Super upbeat, encouraging, knowledgeable, and genuinely passionate about bikes without a hint of pressure or bike-shop attitude. He really knew his stuff.

The bike certainly wasn’t cheap, but it represented excellent value, and the quality difference was obvious. My daughter is absolutely ecstatic about the freedom and independence it gives her. She’s already planning “commutes” that are somehow longer than my actual commute.

Really great experience overall. If you’re intimidated by the idea of walking into a higher-end bike shop, don’t be. These guys were approachable, helpful, and clearly care about getting people excited about riding.

Report a concern   May 20, 2026 — Rated 9 out of 10 by R.U.A.S. Pedalerie GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Auswahl
Bedienung

Report a concern   May 20, 2026 — Rated 10 out of 10 by K.S. Fresh Air - Thunder Bay
What do you like about our products and services?

I've been a customer of Fresh Air for decades and have always received the most professional and efficient attention, be it purchasing clothing, equipment, bike maintenance, etc. All products in the store are of top quality and reasonable priced. I look forward to more years of being a very satisfied customer.

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.D. Asbury Park Cyclery
What do you like about our products and services?

Dave gave me the most amazing service!
Allowed me to order bike’s over the phone by sending me pictures of bikes to select from and delivered for me all within 48 hours!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Eli Degroat Action Bikes and Outdoor of Milford
What do you like about our products and services?

Great selection of bikes, gear and the best service from friendly people. This is my go to shop for over 10 years!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.D. Cyclesmith - Dartmouth
What do you like about our products and services?

Your staff was incredibly friendly and knowledgable, and walked me through the pros and cons of each type for the product I was buying, as well as their best usage.

Report a concern   May 20, 2026 — Rated 10 out of 10 by N.E. Bicycle Habitat - Chelsea
What do you like about our products and services?

Quick, friendly service.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Nicole Montgrain Cycle Paul Pointe-Claire
What do you like about our products and services?

service courtois, leurs bonnes explications et l’expertise de leurs employés.

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.H. The Broken Spoke
What do you like about our products and services?

Knowledgeable staff, great communication, solid work and friendly people

Report a concern   May 20, 2026 — Rated 10 out of 10 by D.B. Cube Store Erfurt
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Große Auswahl an Produkten, das Team redet Kunden mit Du an. Fand ich super und gute Beratung. Mein neues Fahrrad war zum Abholtermin noch nicht ganz fertig, wurde aber schnell erledigt. Von daher alles prima.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Randall Harvey Trek Bicycle Palm Desert
What do you like about our products and services?

Friendly, personal attention to my cycle questions.

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.F. Trek Bicycle Montreal Plateau Mont-Royal
What do you like about our products and services?

Le service de Trek du Plateau a été impeccable malgré un léger délai car je croyais que les pièces arriveraient plus vite. Le personnel courtois a rapidement répondu à mes demandes par téléphone et sur place tous les employés ont été avenants au-delà de mes attentes.

Report a concern   May 20, 2026 — Rated 10 out of 10 by E.K. Trek Bicycle Ermelo
What do you like about our products and services?

Mooie fiets gekocht en ook zeer goed geholpen in de winkel zelf. Er werd goed meegedacht en kreeg nog een aantal tips mee ook

Report a concern   May 20, 2026 — Rated 10 out of 10 by Jeff Nancy Bradshaw Bob's Bicycle Shop
What do you like about our products and services?

I am extremely happy with Bob’s bicycle, especially Ben has been super nice and taken care of all my needs. I will continue to shop at Bob’s bicycle.

Report a concern   May 20, 2026 — Rated 10 out of 10 by L.S. Trek Bicycle Janesville
What do you like about our products and services?

You guys rock !!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Scott Hamby Trek Land O Lakes
What do you like about our products and services?

Helped me out, finished on time, friendly service.

Report a concern   May 20, 2026 — Rated 9 out of 10 by R.T. The Bike Shop Central
What do you like about our products and services?

Staff are very knowledgeable and helpful!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Patricia Wagaman Trek Bicycle Store of Stuart
What do you like about our products and services?

I have a maintenance service plan and they take great care of my bicycle. Jaime does the maintenance and he is very helpful.

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.S. Trek Bicycle Lakeland
What do you like about our products and services?

It was a very pleasant experience purchasing my new bike. Everyone was very helpful. It was nice seeing the available staff helping other customers take their bike out and carefully load it for them. They also recognize military. The building was well maintained and cleaned.

Report a concern   May 20, 2026 — Rated 10 out of 10 by John Christensen Trek Bicycle Store Racine
What do you like about our products and services?

Lots of personal service. I go to shops like this for knowledgeable help And this store never fails

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.J. Das Rad Oberländer GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sind sehr zufrieden mit den e bikes die wir gekauft haben. Die Leistung ist hervorragend,
Die Akkulaufzeit überzeugt und auch längere Fahrten machen richtig Spaß.
Besonders begeistert sind wir vom zuverlässigen
Service-freundlich,kompetent und schnell bei Fragen und Anliegen
Klare Empfehlung

Report a concern   May 20, 2026 — Rated 10 out of 10 by Brandon Wells Trek Bicycle Westlake Village
What do you like about our products and services?

I was able to find the bike I wanted, awesome products and service 👍🏻 thank you

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.S. Trek Bicycle Broomfield
What do you like about our products and services?

Staff is fantastic and knowledgeable- Scott is great to work with!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Dirk Hammes Klever Fahrradprofi
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Flexibilität, Beratungsqualität, Freundlichkeit, Auswahl, bester Radhändler weit und breit!

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.L. Danny's Cycles - Mt. Kisco
What do you like about our products and services?

Great sales guy, knew what I wanted and went looking for the best deal. Very much appreciated.
As Arnold would say:
“I’ll be back”

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.C. St. Joseph Bicycle Company
What do you like about our products and services?

Personal service, quality workmanship, and reasonable prices.

Report a concern   May 20, 2026 — Rated 10 out of 10 by D.S.J. Trek Bicycle Warwick
What do you like about our products and services?

Friendly, knowledgeable service without pressure. Brought an old, neglected bike in that was a good brand but needed a lot of work. Got a repair estimate on the spot and found that I could get a new bike for around $100 more than it would cost to repair the old one. With all newer features like disc brakes, I couldn’t resist upgrading.


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