Customer Testimonials
Great selection and super friendly service.
Thorough work and informative and helpful staff!
As someone who’s spent years cycling, racing, and competing, I can honestly say I had a fantastic experience at Cyclesmith yesterday.
We bought a mountain bike for my 13-year-old daughter, and the young salesman we dealt with was excellent. Super upbeat, encouraging, knowledgeable, and genuinely passionate about bikes without a hint of pressure or bike-shop attitude. He really knew his stuff.
The bike certainly wasn’t cheap, but it represented excellent value, and the quality difference was obvious. My daughter is absolutely ecstatic about the freedom and independence it gives her. She’s already planning “commutes” that are somehow longer than my actual commute.
Really great experience overall. If you’re intimidated by the idea of walking into a higher-end bike shop, don’t be. These guys were approachable, helpful, and clearly care about getting people excited about riding.
Auswahl
Bedienung
I've been a customer of Fresh Air for decades and have always received the most professional and efficient attention, be it purchasing clothing, equipment, bike maintenance, etc. All products in the store are of top quality and reasonable priced. I look forward to more years of being a very satisfied customer.
Dave gave me the most amazing service!
Allowed me to order bike’s over the phone by sending me pictures of bikes to select from and delivered for me all within 48 hours!!
Great selection of bikes, gear and the best service from friendly people. This is my go to shop for over 10 years!!
Your staff was incredibly friendly and knowledgable, and walked me through the pros and cons of each type for the product I was buying, as well as their best usage.
Quick, friendly service.
service courtois, leurs bonnes explications et l’expertise de leurs employés.
Knowledgeable staff, great communication, solid work and friendly people
Große Auswahl an Produkten, das Team redet Kunden mit Du an. Fand ich super und gute Beratung. Mein neues Fahrrad war zum Abholtermin noch nicht ganz fertig, wurde aber schnell erledigt. Von daher alles prima.
Friendly, personal attention to my cycle questions.
Le service de Trek du Plateau a été impeccable malgré un léger délai car je croyais que les pièces arriveraient plus vite. Le personnel courtois a rapidement répondu à mes demandes par téléphone et sur place tous les employés ont été avenants au-delà de mes attentes.
Mooie fiets gekocht en ook zeer goed geholpen in de winkel zelf. Er werd goed meegedacht en kreeg nog een aantal tips mee ook
I am extremely happy with Bob’s bicycle, especially Ben has been super nice and taken care of all my needs. I will continue to shop at Bob’s bicycle.
You guys rock !!!
Helped me out, finished on time, friendly service.
Staff are very knowledgeable and helpful!
I have a maintenance service plan and they take great care of my bicycle. Jaime does the maintenance and he is very helpful.
It was a very pleasant experience purchasing my new bike. Everyone was very helpful. It was nice seeing the available staff helping other customers take their bike out and carefully load it for them. They also recognize military. The building was well maintained and cleaned.
Lots of personal service. I go to shops like this for knowledgeable help And this store never fails
Sind sehr zufrieden mit den e bikes die wir gekauft haben. Die Leistung ist hervorragend,
Die Akkulaufzeit überzeugt und auch längere Fahrten machen richtig Spaß.
Besonders begeistert sind wir vom zuverlässigen
Service-freundlich,kompetent und schnell bei Fragen und Anliegen
Klare Empfehlung
I was able to find the bike I wanted, awesome products and service 👍🏻 thank you
Staff is fantastic and knowledgeable- Scott is great to work with!
Flexibilität, Beratungsqualität, Freundlichkeit, Auswahl, bester Radhändler weit und breit!
Great sales guy, knew what I wanted and went looking for the best deal. Very much appreciated.
As Arnold would say:
“I’ll be back”
Personal service, quality workmanship, and reasonable prices.
Friendly, knowledgeable service without pressure. Brought an old, neglected bike in that was a good brand but needed a lot of work. Got a repair estimate on the spot and found that I could get a new bike for around $100 more than it would cost to repair the old one. With all newer features like disc brakes, I couldn’t resist upgrading.

I placed order for a new bike on Friday & it was shipped, built & ready for pickup on the following Tuesday. Fast service indeed.