Customer Testimonials
Very friendly and knowledgeable. Service was impeccable!
The overall vibe in the shop was awesome!
The gentleman that helped me rent a bike for my daughter was really personable and even spent an extra few minutes giving me a quick tour of the brewery. Also, when we waited for the bike two other associates asked if we were being helped, that does not happen in every store. Those little things mean a lot and that's why we will be back and will share our experience with others.
Very helpful in choosing my new bike shoes and helmet. Nice to have the 20% discount on the clips for my shoes. I live in Russell but my son in law suggested I go to the Richmond Bushtukah as you carry a larger selection of items I was looking for.
Thanks.
Joe, Ricky and the team at Vaughn is amazing. Very courteous, highly knowledgeable and always willing to go the extra distance to make sure the customer is completely satisfied.
A Big Thank You.
Customer service is spot on
The guys there are great - very knowledgeable and extremely helpful. Prices are a bit steep though.
아이 자전거 두대를 구매했고, 구경갔다가 핼멧도 새로 구매했습니다. 직원분의 응대가 항상 친절합니다.
Always super helpful and nice. Great products in the store. Jim(I think sorry if I got name wrong), spent at least 15 minutes helping get the perfect helmet for my daughter and get it adjusted on her head to be the right fit for her. He is always so knowledgeable and helpful when I go in. I recommend them to everyone.
Kompetent , schnell und freundlich
Another great visit with the “boys up north”!! Great atmosphere and attitude with these guys. I look forward to my annual services so I can get a chance just to visit.
Super Freundlich 👍
Bemüht
Familiär geführt
Da wird mit Herz gearbeitet
Werkstatttermin mit meinen Jobrad:
Sehr freundliche und kompetente Ansprechpartner in der Werkstatt. Nehmen sich Zeit für die Annahme und auch Übergabe. Gemeinsame Absprache zu notwendigen Wartungen.
Kann ich sehr empfehlen und danke nochmal!
Todo!!
Alles lief wie besprochen! Danke!
Très bien
La calidad y buen resultado de los mismos
I like the kind and friendly service I received
I had a fantastic experience at Cookson Cycles, thanks largely to Shaun. From the very beginning, he was incredibly helpful and knowledgeable, offering honest, thoughtful advice while helping me plan and build my dream road bike. Nothing was ever too much trouble. Shaun was always there to help and consistently went above and beyond to make sure I got exactly what I wanted.
A special mention as well to Andy, the technician who built the bike. He was super helpful, approachable, and clearly takes great pride in his work. The build quality and attention to detail were excellent. I couldn’t be happier with the whole experience and would highly recommend Cookson Cycles.
Personale disponibilissimo e paziente per chi come me è alle prime armi.
Goede service, vriendelijk personeel,
no
Friendly trustworthy bike service - any costs explained up front and agreed before work starts. Fast service and clear communication.
Prompt und Tip Top ih Büetz Merciviumau :-)
Jason is dedicated. When I picked up my 2nd hand bike (bargain), he was working his butt off to go above and beyond for his customers. Lots of help and installations
Great selection and quality. Helpful staff.
Good selection of bikes to choose from. Service was perfect as was buying two bikes. Was very patient and could not do enough to make sure we got the ones we needed.
Friendly and reliable
Very helpful in fixing an urgent problem.
落ち着いた丁寧な接客で感じも良く、購入を決めました。
これからも何かありましたら宜しくお願い致します。

I felt ell taken care of. Staff was helpful and work order was completed in a timely fashion. I would definitely recommend them to anyone who needs assistance on purchasing a bicycle or accessories for a bike. The store has a very large inventory and staff is also willing to order many things if the shop doesn’t have them.