Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 7, 2026 — Rated 10 out of 10 by L.W. Martin's Bicycle
What do you like about our products and services?

I felt ell taken care of. Staff was helpful and work order was completed in a timely fashion. I would definitely recommend them to anyone who needs assistance on purchasing a bicycle or accessories for a bike. The store has a very large inventory and staff is also willing to order many things if the shop doesn’t have them.

Report a concern   April 7, 2026 — Rated 10 out of 10 by L.R. Village Bike Shop
What do you like about our products and services?

Very friendly and knowledgeable. Service was impeccable!

Report a concern   April 7, 2026 — Rated 10 out of 10 by R.S. The Bike Lane - Reston
What do you like about our products and services?

The overall vibe in the shop was awesome!

The gentleman that helped me rent a bike for my daughter was really personable and even spent an extra few minutes giving me a quick tour of the brewery. Also, when we waited for the bike two other associates asked if we were being helped, that does not happen in every store. Those little things mean a lot and that's why we will be back and will share our experience with others.

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.M. Bushtukah - Richmond
What do you like about our products and services?

Very helpful in choosing my new bike shoes and helmet. Nice to have the 20% discount on the clips for my shoes. I live in Russell but my son in law suggested I go to the Richmond Bushtukah as you carry a larger selection of items I was looking for.
Thanks.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Varuna Indraratne Trek Bicycle Vaughan
What do you like about our products and services?

Joe, Ricky and the team at Vaughn is amazing. Very courteous, highly knowledgeable and always willing to go the extra distance to make sure the customer is completely satisfied.
A Big Thank You.

Report a concern   April 7, 2026 — Rated 10 out of 10 by K.B. Trek Bicycle Bennetts Green
What do you like about our products and services?

Customer service is spot on

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.R. Trek of CLT North
What do you like about our products and services?

The guys there are great - very knowledgeable and extremely helpful. Prices are a bit steep though.

Report a concern   April 7, 2026 — Rated 10 out of 10 by 트렉 바이시클 목동점 (직영점)
What do you like about our products and services?

아이 자전거 두대를 구매했고, 구경갔다가 핼멧도 새로 구매했습니다. 직원분의 응대가 항상 친절합니다.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Stephanie Burgess Milford Bicycle
What do you like about our products and services?

Always super helpful and nice. Great products in the store. Jim(I think sorry if I got name wrong), spent at least 15 minutes helping get the perfect helmet for my daughter and get it adjusted on her head to be the right fit for her. He is always so knowledgeable and helpful when I go in. I recommend them to everyone.

Report a concern   April 7, 2026 — Rated 10 out of 10 by B.L. Maybike Werkstatt
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Kompetent , schnell und freundlich

Report a concern   April 7, 2026 — Rated 10 out of 10 by Bob and Lynn Ouellette Slipping Gears Cycling
What do you like about our products and services?

Another great visit with the “boys up north”!! Great atmosphere and attitude with these guys. I look forward to my annual services so I can get a chance just to visit.

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.E. Radwerkstatt Willibald e.U.
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Super Freundlich 👍
Bemüht
Familiär geführt

Da wird mit Herz gearbeitet

Report a concern   April 7, 2026 — Rated 10 out of 10 by A.R. CUBE Store Jena
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Werkstatttermin mit meinen Jobrad:
Sehr freundliche und kompetente Ansprechpartner in der Werkstatt. Nehmen sich Zeit für die Annahme und auch Übergabe. Gemeinsame Absprache zu notwendigen Wartungen.
Kann ich sehr empfehlen und danke nochmal!

Report a concern   April 7, 2026 — Rated 10 out of 10 by F.J.P.G. Dr.bike
¿Qué es lo que le gusta de nuestros productos y servicios?

Todo!!

Report a concern   April 7, 2026 — Rated 9 out of 10 by S.W. Magno Bike GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Alles lief wie besprochen! Danke!

Report a concern   April 7, 2026 — Rated 10 out of 10 by P.D. Vanheste Sport
What do you like about our products and services?

Très bien

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.F.E. Trek Zaragoza
¿Qué es lo que le gusta de nuestros productos y servicios?

La calidad y buen resultado de los mismos

Report a concern   April 7, 2026 — Rated 10 out of 10 by Eric Morgan Trek Bicycle Columbia Maryland
What do you like about our products and services?

I like the kind and friendly service I received

Report a concern   April 7, 2026 — Rated 10 out of 10 by Richard Anthony Mcgrath Cookson Cycles
What do you like about our products and services?

I had a fantastic experience at Cookson Cycles, thanks largely to Shaun. From the very beginning, he was incredibly helpful and knowledgeable, offering honest, thoughtful advice while helping me plan and build my dream road bike. Nothing was ever too much trouble. Shaun was always there to help and consistently went above and beyond to make sure I got exactly what I wanted.
A special mention as well to Andy, the technician who built the bike. He was super helpful, approachable, and clearly takes great pride in his work. The build quality and attention to detail were excellent. I couldn’t be happier with the whole experience and would highly recommend Cookson Cycles.

Report a concern   April 7, 2026 — Rated 10 out of 10 by L.C. MARCHISIO BICI ARENZANO
Cosa ti piace dei nostri prodotti e servizi?

Personale disponibilissimo e paziente per chi come me è alle prime armi.

Report a concern   April 7, 2026 — Rated 10 out of 10 by K.K. Trek Bicycle Nijmegen
What do you like about our products and services?

Goede service, vriendelijk personeel,

Report a concern   April 7, 2026 — Rated 9 out of 10 by S.D. Trek Bicycle Milton Keynes
What do you like about our products and services?

no

Report a concern   April 7, 2026 — Rated 10 out of 10 by T.S. Roots Cycles Ltd
What do you like about our products and services?

Friendly trustworthy bike service - any costs explained up front and agreed before work starts. Fast service and clear communication.

Report a concern   April 7, 2026 — Rated 10 out of 10 by D.Z. Bike Shop Burkhard GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Prompt und Tip Top ih Büetz Merciviumau :-)

Report a concern   April 7, 2026 — Rated 10 out of 10 by H.R. My Bike Shop
What do you like about our products and services?

Jason is dedicated. When I picked up my 2nd hand bike (bargain), he was working his butt off to go above and beyond for his customers. Lots of help and installations

Report a concern   April 7, 2026 — Rated 10 out of 10 by W.V. Bike Mart - Prosper
What do you like about our products and services?

Great selection and quality. Helpful staff.

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.G. Veloline
What do you like about our products and services?

Good selection of bikes to choose from. Service was perfect as was buying two bikes. Was very patient and could not do enough to make sure we got the ones we needed.

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.S. Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Friendly and reliable

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.N. Nevis Cycles
What do you like about our products and services?

Very helpful in fixing an urgent problem.

Report a concern   April 7, 2026 — Rated 10 out of 10 by TREK Bicycle 甲府
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