Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.D. Wheat Ridge Cyclery
What do you like about our products and services?

The selection and options are excellent. The workers are knowledgeable, helpful and super pleasant. I worked with Sam, he was great.

Report a concern   April 5, 2026 — Rated 10 out of 10 by B.T. Extreme Ski & Bike
What do you like about our products and services?

Extreme Ski and Bike provided an absolutely fantastic experience from start to finish. I really appreciated their expertise in helping me find exactly the right bike. They took the time to understand what I was looking for and guided me to a Trek Domane with electric shifters, and I could not be happier with it. I love the bike.

What stood out even more was the level of service. They spent more than two hours meticulously checking over the bike and getting everything set up perfectly for me. That kind of care, attention to detail, and commitment to making sure everything was just right is rare.

All in all, this was a truly outstanding experience. I am extremely grateful for their knowledge, professionalism, and exceptional service. Highly recommended.

Report a concern   April 5, 2026 — Rated 10 out of 10 by A.V. Cycles Regis
What do you like about our products and services?

Rapide, efficace et bien fait .

Report a concern   April 5, 2026 — Rated 10 out of 10 by A.D. Bicycle Connection Bethany Bach
What do you like about our products and services?

Friendly staff, lots of inventory and plenty of accessories.

Report a concern   April 5, 2026 — Rated 10 out of 10 by B.I. Atlanta Cycling Alpharetta
What do you like about our products and services?

Great and fast service. Everyone at the Alpharetta location is happy to help!

Report a concern   April 5, 2026 — Rated 10 out of 10 by A.D. Wheel & Sprocket, Franklin
What do you like about our products and services?

Very helpful and nice

Report a concern   April 5, 2026 — Rated 10 out of 10 by P.H. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Very friendly manager and employees. Very fast service. Definitely recommend.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Tony Ortolano Outspokin Bicycles
What do you like about our products and services?

My wife and I enjoyed the time that was spent on making sure that we were properly fitted to our bikes and was not just rushed right out the store. They made sure that were informed about all aspects of the bikes

Report a concern   April 5, 2026 — Rated 10 out of 10 by Victor Smith Trek Bicycle Store of Clermont
What do you like about our products and services?

Great customer service

Report a concern   April 5, 2026 — Rated 10 out of 10 by A.A. Elevate Bikes
What do you like about our products and services?

Good vibes :)

Report a concern   April 5, 2026 — Rated 10 out of 10 by Susan Pope Trek Bicycle Columbus Dublin
What do you like about our products and services?

Excellent recommendation on bike pants!

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.T. Village Bike Shop
What do you like about our products and services?

Great bike shop!
Pleasant staff!

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.B. OE Bikes
What do you like about our products and services?

The technical support offered with their products was excellent. We dealt with Paul and he was very knowledgeable, taking the time to go through the details of the product we purchased.

Report a concern   April 5, 2026 — Rated 10 out of 10 by A.M. Trek Bicycle Fresno
What do you like about our products and services?

I liked that i can call a day before and get in to get my bike serviced as soon as possible.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Fabio Santos Trek Bicycle Lamar
What do you like about our products and services?

Customer service is great. Also, solving product issues prompt and hassle free.

Report a concern   April 5, 2026 — Rated 10 out of 10 by G.P. Absolute Bikes
What do you like about our products and services?

Friendly, thorough and high quality

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.C. Trek Bicycle Normal
What do you like about our products and services?

These guys are great! They are so knowledgeable and helped me get things done so quickly. Definitely the bike shop to go to in town!

Report a concern   April 5, 2026 — Rated 10 out of 10 by John Ohalloran GoodSpeed Cycles - Homewood
What do you like about our products and services?

Great shop, great staff. Always fun to visit

Report a concern   April 5, 2026 — Rated 10 out of 10 by 輪娯館
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

ロードバイクの走行中に不具合が起き、帰宅途中に急遽寄らせてもらいましたが、スタッフの皆様全員が親切丁寧に直ぐに対応してくださり、その場で解決してくださりました。ありがとうございました。

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.E. Hyland Cyclery
What do you like about our products and services?

Hyland did an amazing job assessing my son's bike when we dropped it off. They were clear about what repairs needed to be done and explained everything clearly. The estimate was spot on and there were no extra add ons. Caleb did a great job.

Report a concern   April 5, 2026 — Rated 10 out of 10 by A.S. Idaho Mountain Touring
What do you like about our products and services?

good prices

Report a concern   April 5, 2026 — Rated 10 out of 10 by K.V. Landry's Bicycles - Natick
What do you like about our products and services?

Catering to kids by staff- making them feel grown up- range of inventory- no hard sell

Report a concern   April 5, 2026 — Rated 10 out of 10 by K.P. Trek Bicycle Highlands Ranch
What do you like about our products and services?

The staff here make this the best bike shop I’ve ever been to. Joe is always thorough in his recommendation and makes me feel well taken care of. I don’t live anywhere close to this shop but happily drive out of my way to bring my bikes here given the service level I know I’ll receive.

Report a concern   April 5, 2026 — Rated 10 out of 10 by L.D. Cycle Werks - Whitehouse
What do you like about our products and services?

They are all so very knowledgeable!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Mario Zalazar Trek Bicycle Denver Downtown
What do you like about our products and services?

Good atore and staff. Good prices amd quality

Report a concern   April 5, 2026 — Rated 10 out of 10 by Clarence Narcisse Trek Bicycle Store of McDonough
What do you like about our products and services?

Reliable transportation and service

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.C. Bike Doctor-Arnold
What do you like about our products and services?

The team at BD has been my go to for a long time. They don’t just sell bikes, they sell the bike that fits you, your needs, and your goals best. Never a hard sell.

Report a concern   April 5, 2026 — Rated 10 out of 10 by L.L. Trek Bicycle Stafford Aquia Park
What do you like about our products and services?

Sam was very nice and helpful.

Report a concern   April 5, 2026 — Rated 10 out of 10 by T.F. Billy Goat Bicycle Company
What do you like about our products and services?

Super knowledgeable staff and extremely helpful ensuring we were able to get everything we needed for our new bikes.

Report a concern   April 5, 2026 — Rated 10 out of 10 by C.V. Earl's Cyclery & Fitness
What do you like about our products and services?

Fast service and honesty.


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