Customer Testimonials
Una gran atencion y disponibilidad por parte del personal a cargo
Consegna veloce e cura per i dettagli
Kyla is a wonderful salesperson. Personable, knowledgeable and obviously committed to people finding what they needed.
Kev looked after me with a new bike, great service 👌
Super Bedienung, freundlich, kompetent, aufgeschlossen den Kinds gegenüber, all ihre Fragen beantwortet, super sympathisch
More range and info online/website would be good
Have always been happy with iride. Have purchased multiple bikes there over the years and family members and friends have purchased from there after my recommendation.
Several staff members put in extra legwork to help me out. They followed up promptly and made it easy to get what I needed! Thank you!
Ja super
Very helpful team with an enormous amount of knowledge and experience. I found them extremely helpful and full of practical advice when choosing my new bike. The service was quick and efficient without any problems or issues, the turnround from order to supply was brilliant. Looking forward to many more visits to the shop.
Bike tune ups were good and customer service was very good and friendly! Highly recommend
Friendly and their patience to answer all your questions
Jeff Bast gave exemplary customer service!!
Super knowledgeable and helpful. Well priced.
Always great service! It doesn’t matter if I’m there for a purchase or bike repairs, the staff is amazing and knowledgeable.
The customer service was 12/10! The guys knew what they were talking about and put me in the best bike for me! Bunch of good people there you can’t go wrong. Shout out to First name removed, Ryan, Robert, Tyler and Mike for making it a fun experience! Will definitely be coming back!
Very Personal and Professional!
Great personality
飛び込みにも関わらず、嫌な顔せず親身にご対応いただきました。ありがとうございます。
Great pwrsonalised service and good selection.
They accidentally sold me the wrong mirror. I came back, installed the correct one, which was slightly more money without charge. Very happy camper!!
Michelle was fabulous to deal with. She never pressured you into a specific product, just educated you based on your needs. She was willing to spend the time with you to research and ensure you were getting the product right for you. Very friendly and kind as well as knowledgeable! Highly recommend.
TIMELY, HIGH QUALITY SERVICE
Great service
Looked up exactly what I needed and was a a terrific price
They are always there. Kind. Experienced.
Every staff member are friendly and helpful
Wide range of bikes and spares, most impressed with the friendly service I received from a true cyclist and a professional gentleman. I will be back and going forward I will be recommending your shop to all my grey nomads.
Thank you for a great experience.
Very friendly and knowledgeable. Fixed my bike quickly and not too expensive. Thank you!
Free service for life
The bicycle repair and service was done as per discussion. Staff very friendly and knowledgeable.

When buying my first new bike, I went to all of the bikes shops on Clarence St in Sydney and gave each of them my brief for a new bike. Through that process, I understood what the differences were between each of the options based on my budget, but it was the service and the people made the difference and made me want to have a Trek for my first bike. A big shout out to Edreece who was the original team member who helped quote up the bike, organise a test ride and also followed up to check in, but not in a pushy sales kind of way. Andy was also super helpful when I came in for. the test ride and adjusted the fit after I came back the first time saying It wasn't right. So why not a 10? From my experience, I walked in a few times and wasn't able to catch the eye of anyone, so having an earlier acknowledgment of being in the store would make this a 10.