Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   March 30, 2026 — Rated 10 out of 10 by Mike Pastva Eddys Bike Shop - Stow
What do you like about our products and services?

The service dept has the knowledge when a product has a failure or a quality issue. The mechanics are able to diagnose and fix issues out of the norm. They stand behind the products they sell.

Report a concern   March 30, 2026 — Rated 10 out of 10 by B.B. Trek Bicycle Tallahassee
What do you like about our products and services?

staff always helpful

Report a concern   March 30, 2026 — Rated 10 out of 10 by Roger Sieber Suso Bike
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Qualität der Beratung sucht seinesgleichen!! Top!!

Report a concern   March 30, 2026 — Rated 10 out of 10 by C.O. Landry's Bicycles - Norwood
What do you like about our products and services?

The guys were great. They looked at my bike, saw that it was a quick fix and made the fix to get me back on the road.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Kim Theodore Trek Bicycle Alexandria North
What do you like about our products and services?

The staff is dynamite. Attentive. Fun. Smart. The quality of the product is excellent and if it’s not I’m appreciative of the generous return policy and how you back your products. I like how you service all bikes regardless of the brand. And let me tell you, your service department employs experts - their capability to fix all things bike and scooter related is matched with only the finest technicians. A “feel good” store for sure.

Report a concern   March 30, 2026 — Rated 10 out of 10 by J.P. RV&E Bike & Skate Fairport
What do you like about our products and services?

Knowledgeable staff, quality products, great prices.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Tony Greene Trek Bicycle Arlington South
What do you like about our products and services?

Service was prompt, friendly and reasonably priced!

Report a concern   March 30, 2026 — Rated 10 out of 10 by T.O. Phat Tire Bella Vista
What do you like about our products and services?

Perfect place to rent a great bike if you're in town without a bike rack. You can be on trail in minutes and ride all day!

Report a concern   March 30, 2026 — Rated 10 out of 10 by O.W. Fahrrad Franz
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Fachkenntnis - Freundlichkeit Personal - Lage Innenstadt - Qualität der Reparaturarbeiten

Report a concern   March 30, 2026 — Rated 10 out of 10 by H.V. Landis IV
What do you like about our products and services?

Dmitri Kineyko at Landis Cyclery in Tempe was fantastic! After my bike was stolen, I walked in looking for a high-quality replacement and Dmitri delivered A+ service from the very first minute. He gave me his full attention, listened carefully to exactly what I needed, and guided me to the perfect bike with zero pressure. I also absolutely love how fully stocked the shop is — they had the exact Trek Madone SL 6 AXS Gen 8 I wanted in stock, plus all the accessories like the Dura-Ace pedals I was after. Outstanding selection and truly attentive customer service.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Linda Cummins Trek Bicycle Newington
What do you like about our products and services?

Zach was great! Super helpful in guiding us to the best bikes and accessories for us. Patient and incredibly informative. Highly recommend.

Report a concern   March 30, 2026 — Rated 10 out of 10 by L.A. Bicycle Garage Indy 82nd Street
What do you like about our products and services?

Everyone very friendly and knowledgeable!

Report a concern   March 30, 2026 — Rated 10 out of 10 by J.A.C.R. Bushtukah - Stittsville
What do you like about our products and services?

I’m always able to find what I’m looking for and at great prices.
The staff are very knowledgeable and helpful.

Report a concern   March 30, 2026 — Rated 10 out of 10 by M.D. Trek Bicycle Robinson Township
What do you like about our products and services?

Nate did a great job servicing my bike and he’s now my go to mechanic anytime I need something fixed!

Report a concern   March 30, 2026 — Rated 10 out of 10 by Karen and Joe Appelmann Trek Bicycle Cary
What do you like about our products and services?

The staff is knowledgable and very friendly. It is a good environment to see product without high pressure sales. Coupled with plenty of help deciding what bike makes sense for your riding preference.

Report a concern   March 30, 2026 — Rated 10 out of 10 by E.A.L. Wheat Ridge Cyclery
What do you like about our products and services?

Variety of products and knowledgeable staff

Report a concern   March 30, 2026 — Rated 10 out of 10 by Kevin Chew Bike Mart - Prosper
What do you like about our products and services?

Cameron and Steven were very helpful for my first mountain bike. Not pushy and very informative with the bikes they have. Even helped my 3 year old be entertained while I was there.

Report a concern   March 30, 2026 — Rated 9 out of 10 by K.N. Trek Bicycle Robinson Township
What do you like about our products and services?

Helpful sales clerk. Knowledgable, not pushy. Reasonably priced bike helmet.

Report a concern   March 30, 2026 — Rated 10 out of 10 by R.L. Bushtukah - Stittsville
What do you like about our products and services?

Helpful, engaged staff and great choice of quality products. Never been to the Stittsville location before and what a great layout and team.

Report a concern   March 30, 2026 — Rated 10 out of 10 by E.B. Blue Ridge Cyclery Downtown
What do you like about our products and services?

Staff was very helpful in measuring our child for a new bike and answering our questions. Very happy with the associate and the new bike.

Report a concern   March 30, 2026 — Rated 10 out of 10 by M.R. Wienmeister Die Fahrradmeister
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Der Service und das das Fahrrad sauber gemacht wurde

Report a concern   March 30, 2026 — Rated 10 out of 10 by Josh Haynes Holland's Bicycles
What do you like about our products and services?

Jake was awesome. Helped me get some new pedals and cleats. I appreciate his willingness to help and give us information and a good deal! You guys are great!!!

Report a concern   March 30, 2026 — Rated 10 out of 10 by L.G.G. Mike's Bike Shop
What do you like about our products and services?

Excellent service and very knowledgeable staff

Report a concern   March 30, 2026 — Rated 10 out of 10 by B.R. Landry's Bicycles - Westboro
What do you like about our products and services?

High quality products, every team member I’ve interacted with at westboro has always been knowledgeable, patient, and generous with their time and expertise.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Martin Grüning Radel Bluschke Bad Iburg
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Mir gefällt die gute Beratung und die Flexibilität im Umgang mit Kundenwünschen.

Report a concern   March 30, 2026 — Rated 10 out of 10 by R.A. Trek Bicycle Midland
What do you like about our products and services?

great product and staff

Report a concern   March 30, 2026 — Rated 10 out of 10 by B.U. Trek Bicycle Grand Blanc
What do you like about our products and services?

fast, friendly service. Knowledgeable guys

Report a concern   March 30, 2026 — Rated 10 out of 10 by T.V. Cyclesmith - Dartmouth
What do you like about our products and services?

Service was top notch!

Report a concern   March 30, 2026 — Rated 10 out of 10 by Cindy Willson Trek Bicycle Grand Blanc
What do you like about our products and services?

I dropped my Trek bike off for annual maintenance on Saturday. Everyone was very friendly and welcoming. I was offered refreshments and place to sit while waiting. Someone checked in with me several times. Asa introduced me to e-bikes and gave a great explanation of the different levels, etc. He did very good job. I Ieft expecting to pick my bike up 4 days later. However, I was pleasantly surprised to receive a text that same evening that my bike was done and ready to be picked up! I picked it up the next day and was able to go for a 10 mile bike ride!! Great service, friendly staff, can't ask for more than that! Thank you! Cindy Willson

Report a concern   March 30, 2026 — Rated 10 out of 10 by C.Q. Bike Mart - Prosper
What do you like about our products and services?

Staff were very attentive.


Privacy Policy