Customer Testimonials
Great customer service! Keep you updated about your bike if it’s going to be in service for a while. They really take care of their customers.
Great staff. Knowledgeable techs.
Great service…quick. Welcoming. Friendly
Très bon service et professionnel
Babcock's Bicycles is a bike shop that you won't forget about. They have an incredible selection of bicycles all different types and they don't sell junk. The bikes are priced well but where they really shine is their service. When you bring in a bicycle or even a motorized scooter for a pair they get righton it and they charge a fair price. I went in yesterday to pick up my repaired scooter and the place was full of families with kids buying bicycles.
I like the products and the staff is friendly and knowledgeable...not pushy salespeople. Their goal seems to be making sure you're comfortable with your purchase
You almost always have what I’m looking for, and everyone there is very helpful.
Great service
Alles, ik voel me als vaste klant altijd goed geholpen
The staff is always very knowledgeable and helpful!
Your professionalism.
Schnelle Erledigung ohne großes Gerede auch ohne Termin
High quality and professional.
Good quality and great service. Very helpful staff.
buena atencion al cliente, precios claros, aclaraciones de productos y recomendaciones de productos y sus usos para una mejor experiencia del cliente
The customer service was outstanding! Thank you all for your time.
My service man was extremely positive and helpful at this location. Got me out quickly and my bikes are good to go. Thank you for your help
Great customer service!
Knowledgeable staff
They have been easy to work with. Held clearance items for me until I could show up after a ride. Ordered items for me with no issues.
They were extremely helpful with what was needed to get my daughter's bike up and running again. The cost of repair was very reasonable.
Personal care and expertise! Over and above service!
Paul was fantastic to work with. Very knowledgeable about the bikes specs, took the time to ensure the fit and suspension was tuned for my height and weight. I have visited many local bike shops in the Austin area and the experience with Cyclewerx Georgetown stands out as exceptional!
knowledgeable staff, quality products
Very personable staff. Bill Vann and all of the other staff members I interacted with were knowledgeable and polite.
People are very solicitous and yet relaxed. Good service too, I got my snow shoes repaired, thank you
Very nice bike store, well staffed on a Saturday. Employees were very helpful and knowledgeable
Great service!
The staff at Gateway Cycle are always warm, friendly, and helpful. Whether you are looking for just an accessory, a question about bike adjustments, or getting your bicycle repaired, this is the place to go!
knowledge of the product