Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.L. Landry's Bicycles - Worcester
What do you like about our products and services?

Can't remember the name of the man who helped me with my bike and how to improve the fit. He was very helpful and kind and gave me some good things to try. Hoping this will help my rides be more comfortable and my sit bones in less pain.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Rich Michelle Freland Iowa Bike Co
What do you like about our products and services?

Everyone is great to work with. Before and after a sale. Wonderful people.

Report a concern   May 29, 2026 — Rated 10 out of 10 by B.Z. Trek Bicycle Massapequa
What do you like about our products and services?

Good sale items, veryhelpful staff.

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.D. Wheel & Sprocket, Fox Point
What do you like about our products and services?

Great help and service from Jesse!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Peggy Hartzell World Of Bikes
What do you like about our products and services?

Great shop! Help is immediate, and the staff are very friendly and knowledgeable!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Carl Ryan ABC Bicycles on Central Ave
What do you like about our products and services?

We are here on vacation. My wife’s wheelchair blew the tire. ABC Bicycles was amazing. They understood this was her legs. They stayed after closing and made sure to get us tires and tubes installed. They are absolutely wonderful and saved us. Thank you!

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.Z. St. Joseph Bicycle Company
What do you like about our products and services?

Fast, knowledgeable and helpful!

Report a concern   May 29, 2026 — Rated 10 out of 10 by E.F. Pasadena Cyclery
What do you like about our products and services?

Knowledgeable and accommodating. Very helpful with fixing my bike.

Report a concern   May 29, 2026 — Rated 10 out of 10 by T.C. Trek Bicycle Pontiac
What do you like about our products and services?

Jason took the time to let me ask 100 questions with which he answered and engaged in conversation without being pushy or visibly annoyed at all…. Haha. I will be back soon with parts to turn my Scott gravel into a 1x no doubt. Great shop you guys got there. Keep it up. (Oh, also, they put up with my 3 year old the entire time causes chaos)

Report a concern   May 29, 2026 — Rated 10 out of 10 by Tom Hayes Atlanta Cycling - Ansley
What do you like about our products and services?

The Ansley location’s employees were very helpful with my questions and then bike service.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Michael Stough Trek Bicycle Murfreesboro
What do you like about our products and services?

These guys/gals know their stuff and always provide excellent service. I drive from north Alabama to get my bike serviced. Always punctual and an overall great experience.

Mike S.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Matt Happ George Garner Cyclery Libertyville
What do you like about our products and services?

I was in the market for a new bike for the first time in a very long time, and the staff at George Garner Cyclery were great at helping me choose the right bike and accessories. They took the time to explain the different types of bikes available as well as all the nuances of bikes at different price points. I got exactly what I wanted without being upsold on things I didn't need, so I'm very happy with my experience choosing George Garner Cyclery.

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.U.R.S. Ciclosport Mollis AG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

wir sind immer wieder sehr zufrieden mit der tollen, prompten und freundlichen Bedienung und Problemlösung!

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.G. Ciclosport Mollis AG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ich wurde sehr gut beraten 10 von 10

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.S. Trek Bicycle Verona
What do you like about our products and services?

We love the kid bike trade in program

Report a concern   May 29, 2026 — Rated 10 out of 10 by Greg Dixon Trek Bicycle Fort Wright
What do you like about our products and services?

Very friendly and gave us several options for the repair

Report a concern   May 29, 2026 — Rated 10 out of 10 by F.U.S.H. Ciclosport Mollis AG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Tiptopä Service!

Report a concern   May 29, 2026 — Rated 10 out of 10 by E.W. Landry's Bicycles - Natick
What do you like about our products and services?

well understood and effective maintenance of my bike

Report a concern   May 29, 2026 — Rated 10 out of 10 by H.G.L. Xisco Bikes
¿Qué es lo que le gusta de nuestros productos y servicios?

Son los mejores en atención al cliente.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Andrew Murillo Trek Land O Lakes
What do you like about our products and services?

Both the manager and the sales rep were extremely knowledgeable and helpful.

Report a concern   May 29, 2026 — Rated 10 out of 10 by T.L. The Bike Shoppe
What do you like about our products and services?

Great service! So helpful.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Brian Robinson Bicycle Connection - Cockeysville
What do you like about our products and services?

The Bicycle Connection is the only bike store in Maryland I go to for service and buying bikes. Their customer service and selection is the best I’ve seen and Bill is an owner who actually cares about his customers. Was just there yesterday and the staff was extremely helpful and I was in and out quickly with everything I needed. Highly recommended!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Dianne Flury Bike Doctor-Arnold
What do you like about our products and services?

Customer service. Ben thoroughly went over the different options on the lighter weight e-bike I was interested in purchasing. I was even able to have a test ride on the B&A. Overall it was an enjoyable experience. Definitely will recommend shopping there to anyone interested in purchasing a bike, or for service.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Steve Barci Trek Bicycle Spring House
What do you like about our products and services?

Quick turnaround, one repairs and fair pricing what else could you ask for?

Report a concern   May 29, 2026 — Rated 10 out of 10 by M.O. eBike Centre
What do you like about our products and services?

Quick and easy from start to finish

Report a concern   May 29, 2026 — Rated 10 out of 10 by Mike Walker Trek Bicycle Vienna
What do you like about our products and services?

Exceptional product knowledge, and customer service

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.S. Emerys Cycling, Triathlon & Fitness - Menomonee Falls location
What do you like about our products and services?

Great sales and service team!!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Cheryl Nichols Trek Bicycle Silverdale
What do you like about our products and services?

These guys have been taking care of my bike for a number of years. They always do a great job and take time to explain everything to me. They really go above and beyond! I absolutely recommend them!

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.C. Trek Store Greenville
What do you like about our products and services?

Reliable, comfortable, gets me out in the fresh air and sunshine

Report a concern   May 29, 2026 — Rated 10 out of 10 by K.L. Flow Bikes
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr guter Service und schnelle Bearbeitung des Auftrags.
Immer wieder gerne Flow Bikes.


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