Customer Testimonials
Äußerst kundenzentriertes Unternehmen mit perfektem Service!
Immer gute und kompetente Beratung
Wie immer Top Beratung und Service. Hier wird individuell auf die Bedürfnisse eingegangen. Man kommt gerne wieder.
Super schnelle Reparatur meines Freilaufs
DANKE
Es gab immer wieder Infos über den Stand der Bestellung, man war also immer auf dem Laufenden. Im Shop alle sehr freundlich und hilfsbereit. Gerne beim nächsten mal weider.
Always helpful and great service from everyone in the store. My bike store of choice and highly recommend to everyone.
Love it, great service
freundliche, kompetent, zeitnah
Der Auftrag wurde sehr speditiv ausgeführt. Dank an euer Team !
Went in for tubles and rim strips for my wheel which was popping tubes due to exposed spoke nipples. They weren't on display or self-serve, which was annoying. However, the associate who freed up and ended up helping me was pretty friendly, knowledgeable, and able to get me on my way. I deducted a point because if I could just walk in, grab what I knew I needed, paid, and left, then it would have been faster and easier for me. But the employee who eventually came was very pleasant to work with so the overall experience was fine.
Dirk hat sich viel Zeit für die Beratung genommen und ist auf unsere Wünsche eingegangen. Nun habe ich ein super Fahrrad, dass sich genial fährt.
Alles perfekt gelaufen
La atencion al cliente
공기압만 맞추러 갔다가 이것저것 꼼꼼하게 봐주셨어요..
진심으로 감사합니다!!
Great customer service and knowledgable staff. Purchase and service was quick and smooth, so I will definitely be back for future repairs.
Bestellung ging einfach, Versand schnell, Ware top!
Tolles Team, ich habe mich im Verkaufslokal sehr willkommen und somit wohl gefühlt.
Just the best bike shop in Vegas.
We went to rent electric bikes. It was quick and easy and professional. Got a map and some good recommendations of where to go get a ride. Was lovely.
The selection of bikes and accessories on hand.
Very friendly
Everything Everything
Persons are knowledgeable and friendly and helpful
Bikes are exceptional
Fun to be had
Many days of riding ahead
Chris was great. In an age when I'm overwhelmed with inventory of amazon and not sure how to sort through all the slop, I'm thankful to go to a brick and mortar store and talk to people that are knowledge about bikes. I walked out of the store confident that I was setting my kid up with a quality safe bike that she'd use for a long time.
Service from your staff is always friendly and helpful. I wouldn't go anywhere else for my Trek repair or purchases.
Very helpful, very knowledgeable, very nice associates!
서비스 친절도, 품질, 가격 모두다 만족합니다.
적합한 제품 추전, 좋은 품질, 상세한 설명, 어린아이에게 친절한 응대
Friendly and knowledgeable staff. Always wanting to help you get the what you need by explaining benefits vs cost. If your bike is broke they will get you back on the road if possible.
I've purchased several bicycles over the years at Helens. The Helens team is excellent! I really appreciate the diverse inventory of a broad array of excellent bicycles. I've always had pleasant experiences with the sales staff. The service personnel are excellent. Check them out! You'll be pleasantly surprised.
Schnelle Abwicklung