based on 7591 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our server Constance was excellent . We use to come to your location a while back had a server named Bree? She was great . Then she left and we found the service lacking . We started going to another location. I’m glad you hired better wait staff and our new server Constance was great .
We will return to this location .
The last couple times we've been there and got boneless wings, they were cooked so hard you could barely bite them much less cut then with a fork. Maybe try cooking less more often so they'll be fresher.
Fast, fresh and friendly staff
Bring food out hot. Fries are sometimes warm or cool.
Our Server was super attentive to our needs She had Excellent Customer Service was fast in getting our orders drinks etc Please give her a "job we'll done"
Bartender was awesome. Food was good as well though speed of service for food was very slow. Mgr on duty did apologize and give a small discount for the inconvenience.
Always enjoy my food. Boneless wings are always good.
I have already sent a note concerning my complaint
Always amazing food with fast and friendly service!
Very good service and the wings are amazing!
Shane and Suzanne are the best at the Kingsport Stone Dr restaurant. We always eat in the bar to see them. Food is always great and the atmosphere is very enjoyable
They gave us blue cheese instead of ranch and we paid for extra ranch. You should have one of the employees go over the food with the customer before leaving.
Food is always good but some servers are not friendly or even attentive to drink refills, more napkins, etc.
Delicious wings!
I love everything I’m always telling my coworkers to try east coast out
My starry was nasty and when I called to tell you guys I was just left on hold
I love EAST COAST WINGS and whenever possible I meet my girlfriend there for lunch. Tonight as a matter of fact, we are going to have wings for supper from EAST COAST. They make excellent wings.
I love the food, yes. But every single time I go there they mess up my order. Like last time I went they threw my blue cheese and ranch cups in the bag with sauce spilled in the bag and on top of the packets before putting it in the bag. Then they constantly forget to add my carrots or Celery after I paid for it and have to check the bag and ask for it literally every time at the Wake forest location. Again, I love the food but the service is terrible. The Black Manager guy is Awesome and always takes care of their mistakes, why I keep going back.
Enjoyed sitting at the bar. Good service. Great wings, bottomless chips, and beer!
The ladies at the front counter are super friendly and courteous. They’ll always show you your food to verify it’s right and will make changes if need be.
Great service by Ethan
I eat at the Lynchburg, Va location very often and what I love about it, is the consistency. The wait staff is always cordial and very inviting. My only wish is, on Mondays when the wing are reduced price, you have the option to have them extra crispy. Other than the latter, I'm very please with our location
Wings too done. Cooked way to long.
They are hard and dry.
Wings and service was great!
Food was fresh and as always amazing
Our server was very attentive to our needs and food was very good.
Lilly was great !
The food was fresh and hot. The staff was friendly.
The last 2 orders have been disappointing the boneless wings as well as the chips were soggy and there was little to no sauce on the wings..
Everything was great