based on 7716 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The wings and chips were great.
Excellent food and friendly service. Best chicken tenders and salad in Kingsport!
Great food and our waiter Daron is always very attentive to us. We always ask for him and he knows our order by heart!
Friendly Staff and calm atmosphere.
Food good, Service excellent
Unfortunately, A/C Not working
But will Recommend, Enjoyed experience, and will come back again.
We enjoyed our meal a lot more this past visit because the alcohol license had expired. It was actually quiet and the food was served a lot faster than usual. The waitress was very attentive as well. She helped us get the discount even when it wasn’t automatically loaded to our card.
As always, the food!
I hate to say it, but the service this time was so so! She seemed more interested in talking to some guy than taking care of her customers!
The recipe has changed for the buffalo dip. It was not good at all. Taste like chicken from a can and sauce thrown on top. The cheese was not completely melted either. No tortillas were given with this item. Just dip. I also ordered a salad and did not receive a fork. All of this was takeout. So, dip with no tortillas or fork to eat it and salad with no fork. Those were the only two items I ordered. I have officially given up on this location. I don’t care how close it is to me. If the quality and service is this bad every time then it isn’t worth my time. Every survey gets a reply that they will give this feedback to the restaurant but nothing changes.
Good food. Excellent service.
Completely satisfied
Friendly staff, great service and food.
First time at this location and it will be my last. Immediate sewage/bad odor at the entrance and front area of the restaurant is very off-putting. The 4 wings I received were overcooked, tough in texture, and hard to chew. The fries were delicious however and the sweet tea was acceptable. The employees were cordial and helpful.
Here is a photo of the 4 inedible wings I received before eating them: https://ibb.co/Q7hMbTw5
Great Staff!
My only issue is when I order my wings crispy. crispy they're not cooked crispy.
Update the menu to show current prices!
Our chicken wings were perfect as usual with the sauce that we requested. We are never disappointed. The help is always very friendly and right there if you need anything. I would highly recommend this EAST COAST WINGS to anyone.
Your prices are too high for the area.
Excellent service and great food at a good price. We will definitely return!
My food was hot and my order was accurate I received it quickly and the wait staff treated us very good and remembered us from previous visits. The taste of our food was great and we received a perfect portion to meet our need and it was a good value.
Good food
Great food and service
Train staff how to work peoples reward accounts, coupons etc. ALWAYS confusion. It’s embarrassing and tiresome.
Waitress was great!
The bartender... Abby was fantastic and Mike the manager has become a friend to my husband and myself. Inviting atmosphere....food is always great esp the wings👍👍👍
The servers could be a little more attentive. Had to wait longer than normal to receive bill. This is frustrating when you only have an hour for lunch.
The staff are all friendly
No issues at all.
Good
Service was friendly, food was great. I loved the coconut shrimp and the kamikaze sauce was SO much better than the typical marmalade! It was our friend’s first time at ECW and they enjoyed it too.
Good food and good service!