based on 1538 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love East Coast Wings, Shawnee is our favorite!
The order was correct & the app worked great & the customer service was good.
It’s always cold in the eating area
I always enjoy the staff and the food. They have some great people that work there and are very accommodating!
Fast and great food
Great service -- very friendly!
We ordered take out and our order was missing the sauces that came on our items. My (Korean type) burger was dry and the sauces were definitely needed for the flavor and one of the main reasons ordered it. My daughter’s fiesta quesadilla also didn’t have the sauce that comes with it and she was the only reason we came there, because she wanted that for dinner. She didn’t like it dry.
Kaylee was a great server and was attentive to her tables
Food and ease of ordering
This was our first visit. It WON’T be our last.
The atmosphere was beautiful, inviting, and well-kept. The staff was friendly, efficient, and knowledgeable. They were so patient with us and checked on us throughout our experience. We now have a great spot to dine out as a family.
Randy is the best!!
We LOVE ECW. The best wings around. Salads are always fresh. Love the Buffalo chicken dip, and the burgers are great. Highly recommend.
Not a lot of actual vegetarian entrees. How about some cauliflower wings? Or spinach dip? Service was fine at bar. Food took forever.
Love the friendly atmosphere where I can lunch with my friends for lunch.
The food at lunch is delicious and we love that our drink is included in the price. We really miss the soup choice in the menu especially in cold weather. Please reconsider that decision! Your salads are very good and we always include one either as a side or main dish.
Food came quickly and was good. The staff was very helpful and polite
I always enjoy East Coast Wings! I love the food!
Good food and great service.
Love the lunch special and crispy wings
Food was good but service was great. Never once did we have to ask for or even want for refills.
Our server Alicia was outstanding. She engaged with my special needs daughter, showing real interest and not just trying to get away. We regularly go to this location because of Alicia, even though there are closer / other options.
Speed of service and staff could be improved. Not very friendly.
Good food and good service. The manager at ECW is awesome!
I love the lemon pepper dry rub wings !!! Can't get enough of them 😁🥰
Great waitress's, food was good and friendly atmosphere.
The food was delicious. We had a very good waitress
We had Alana, the best waitress ever!!! Great service and greater personality!!! Will definitely ask for her again!
The food is good, the prices are reasonable, and I love the familiar faces of the staff. Some of the staff have been there awhile and I appreciate their kindness and service.
Our waitress said this was her first day? But it didn’t matter. She did a good job and the order had multiple flavors. The order came to us correct. She kept the drinks full.
The server was very nice, polite and was checking on us constantly.
Our waitress was friendly and very attentive!
Nice crispy wings, garlic parm and hot honey great flavors.
Always great service and good food!