Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33429 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 3, 2013 — Rated 9 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

That it's a small amount of water and chemicals.

Report a concern   March 3, 2013 — Rated 10 out of 10 by Jenna Nelson Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look great and smell like... NOTHING! That's the best part. Great for my husband's asthma.

Response from Zerorez Salt Lake City:

Jenna,

This is my favorite comment today!

Report a concern   March 3, 2013 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

The product seemed to work great, the contractor, Alex who came to my home was very knowledgeable and explain all the processes he would be doing throughly

Report a concern   March 3, 2013 — Rated 10 out of 10 by B.J.S. Zerorez Salt Lake City
What do you like about our products and services?

My carpets, especially my stairs look amazing! The guy doing our cleaning was kind and efficient. He worked hard and did a fabulous job!! I've told all my friends how happy we are!

Report a concern   March 3, 2013 — Rated 10 out of 10 by T.B. Zerorez Salt Lake City
What do you like about our products and services?

I felt that the water you use for cleaning was perfect. My carpets were soft and fresh this morning. Your prices are super and reflect a high quality of cleaning. I have had friends use your business and was very pleased. Thank you !!! I also appreciated the tips on how to dry out my carpets quicker. The stain master to protect my carpets was wonderful too. I feel that they are going to last a long time.

Report a concern   March 3, 2013 — Rated 8 out of 10 by C.R. Zerorez Salt Lake City
What could we do to improve?

My tech didn't arrive until 6:20 pm, a little late for a job to be started.

Report a concern   March 3, 2013 — Rated 10 out of 10 by H.G. Zerorez Salt Lake City
What do you like about our products and services?

It can get up ANYTHING!! Jacom and Billie did a great job and were very friendly.

Report a concern   March 3, 2013 — Rated 10 out of 10 by C.V. Zerorez Salt Lake City
What do you like about our products and services?

The service rep was very kind and helpful. He worked quickly and efficiently and informed me of all the services available. He was able to get all the old spots out of the carpet and left them looking nearly new.

Report a concern   March 3, 2013 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

Very efficient and courteous worker.

Report a concern   March 3, 2013 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

It was easy to make an appointment. You were able to come the week I called and that was great. You also were careful to explain to me what needed to be done before you showed up. You were able to get some stains out of the carpet that I was worried about.

Report a concern   March 3, 2013 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service, excellent cleaning.

Report a concern   March 3, 2013 — Rated 10 out of 10 by P.W. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great and the service was superb.

Report a concern   March 3, 2013 — Rated 10 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

Pet treatments, no toxic chemicals

Report a concern   March 2, 2013 — Rated 10 out of 10 by Mike. Douglas Zerorez Salt Lake City
What do you like about our products and services?

I truly believe in not only the products which clean without leaving a film or residue, but also in the process. My carpets have never been so fluffy after the other two times they were cleaned by other companies. My technician was so respectful of the house as well.

Report a concern   March 2, 2013 — Rated 10 out of 10 by Stacey Nerdin Zerorez Salt Lake City
What do you like about our products and services?

It works! Upfront, honest, and affordable!!

Report a concern   March 2, 2013 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

i liked how clean my carpet was when the job was finished.

Report a concern   March 2, 2013 — Rated 10 out of 10 by L.Z. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpet prompt service

Report a concern   March 2, 2013 — Rated 9 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

It seems to clean very well and I'd like to give a positive shout out for Allen Fish. (Not sure how to spell that) but he worked hard to do a great job and wouldn't take a tip. I thought he did a much better job than the gentleman we had last time. Makes your company look so much better! Thanks!

Report a concern   March 1, 2013 — Rated 10 out of 10 by M.J. Zerorez Salt Lake City
What do you like about our products and services?

The products are effective and the service is on time and efficient.

Report a concern   March 1, 2013 — Rated 9 out of 10 by Z.W. Zerorez Salt Lake City
What do you like about our products and services?

It has 0 residue

Report a concern   March 1, 2013 — Rated 10 out of 10 by A.P. Zerorez Salt Lake City
What do you like about our products and services?

The technician, Porter, was very professional and knowledgable. The product has proved very good. My carpets look so much better than before!

Report a concern   March 1, 2013 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look and feel great. The technician, David was very thorough and answered all my questions. Thanks!

Report a concern   March 1, 2013 — Rated 10 out of 10 by G.R. Zerorez Salt Lake City
What do you like about our products and services?

Great service, questions answered with great response and great attitude!

Report a concern   March 1, 2013 — Rated 6 out of 10 by S.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

If someone asked who cleaned my carpet, and asked if I liked it I would say yes. I wouldn't go out of my way to recommend Zerorez to someone.

Report a concern   March 1, 2013 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

I feel the carpets are cleaner and there is no residue left to create dark spots

Report a concern   March 1, 2013 — Rated 10 out of 10 by D.D. Zerorez Salt Lake City
What do you like about our products and services?

Everything

Report a concern   March 1, 2013 — Rated 9 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

He did a good job, was friendly, and prompt.

Report a concern   March 1, 2013 — Rated 1 out of 10 by D.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The clean carpet is clean but the soiled carpet is still soiled after zerorez cleaning - too many excuses not enough clean carpet. I wash my clothes they come clean, I was my carpet I expect it to come clean or why bother?

Report a concern   March 1, 2013 — Rated 10 out of 10 by Brent. Anderson Zerorez Salt Lake City
What do you like about our products and services?

Scheduling our service was convenient and got better with time. Isaias the technician was a pleasure to have in our home. The carpets feel soft after they dried.

Report a concern   March 1, 2013 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Chris was very friendly and helpful and was happy to answer any questions.

Carpets are much cleaner now.


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