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based on 34243 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service is great and very thorough in cleaning the carpets. Loved the technician as well. Took his time to do a wonderful job.
The process was fast and my carpet looks and smells clean. The technician was efficient and skillful.
I had my carpets cleaned this week and I can honestly say I am SHOCKED with how terrible they look. My livingroom carpet was left with streaks, (new) spots, and whole sections that are discolored. My hallway and into my bedroom is streaked as well. I paid a lot more for zerorez than a typical carpet cleaner and I’m left with carpets that have to be re-cleaned and that sick feeling of being ripped off! Company should be called zero-clean. Never again!
The technician who did our service was very good. He listened and explained what he was doing.
On time, courteous, worked hard and fast to make Carpet look great
Cleaning was well done.
Great work and very clean carpets make for a happy day!
But-----
My carpets were extremely wet--more than in past experiences with Zerorez. It took well over 24 hours for them to out. I had the thermostats turned up and a fireplace going.
It made our carpet looks new and it’s soft and fluffy.
It looks nice now. I'm waiting to see how it lasts.
My carpets look great! Technician was very good! He was thorough, polite and met all my expectations.
Carpet always looks great, dries fast. Thank you.
On time did thorough job
Carpets look clean
Great job!
1. Did not vacuum before cleaning
2. worker added a tip without our authorization
3. ZeroRez advertises low prices then adds a service fee to bring the price back up.
I consider #2 and #3 deceptive practices. If you continue these practices I will not use ZeroRez in the future
They were done very fast and dried quickly
Great service. My carpet looked great.
Like that no soap used. Cleaning lady's at least 6 months
The tech did a great job and was very efficient and polite.
Very clean and beautiful clean carpet
Genesis was the technician that came to my home Saturday to clean my carpet. He was very professional and personable. It was delightful to have him in my home and he did a great job!
The quality and professionalism of the service
Always a Great job!👍
Fast, professional, friendly, courteous. Carpets look great.
Name removed
What to expect after you e cleaned — how long will the carpets stay wet? Etc.
The technicians were friendly and was able to answer questions to my satisfaction.
they keep coming back till you are satisfied.
Good deal and seems to work.
They were fast. Services were done and explained well
The speed of the technician and the quickness for my carpet to dry.
I thought the price was high for how much carpet area I have.