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based on 34243 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I feel like the technician did a good job
on time and did a great job
The quoting process needs to be refined. The actual work result is good , the technician was good. The price was a large surprise. The added top left a very bad taste in the mouth. I don’t tip the oil change , hvac, auto repair , bus driver, why on earth would I be asked to tip the technician. The tip was only $30 out of a 1,700 bill, but the philosophy of tipping for this service has left me uncomfortable choosing ZEROREZ for future work.
It's nice to have clean carpets again and a great professional who cle3aned my carpets
Friendly, competent workers who sho up on time and do a great job.
It always makes my carpets much cleaner
My carpets feel like new! so clean and fresh, I will use Zerorez again!!! THANK YOU FOR THE AWESOME CLEANING SERVICE
It was wonderful. Would recommend them to anyone. They were done so fast I could not believe it
Easy to schedule. Arrived within window. Did his best to get out stains
Our technician was thorough and didn't waste time. He came in and got the job done, and did a good job.
Carpet was fluffy and clean
My carpet looks great the services was great
Professionalism and quality.
Your service technician, Jack Miller, was very polite and helpful. He also was efficient and thorough. He did suggest a treatment for pet spots and made other suggestions. Your products worked great and our rooms are very clean as well as all the furniture we had done. All work was done in a timely and professional manner.
very likely to recommend. Carpet looks great, like new. Very good customer service.
I was thoroughly content with the service I received, after 10 years of not having my carpet cleaned.. I was amazed at how much better it looked after it was cleaned. The hallway was quite soiled but the technician did a great job in bringing it back to life again! Thanks again Zerorez for your expertise in carpet cleaning! I hope to make future appointments for my kitchen tile, couch and loveseat and stairs.
Nice
He was pleasant and professional and he worked quickly.
Thank you
I still have spots in my carpet that didn’t come clean
On time very professional technician my floors look very clean I recommend your service to all my friends Thank you.
Excellent work
Professional care and quality result.
The technician was prompt, polite, well prepared and professional.
I had some concerns about 20 year old carpet on my stairs and a couple of delicate white rugs. They sent me a veteran technician when I asked for one and he did a beautiful job.
I was very disappointed with the job done on my stairs. The hall looks fine.
There are streaks on the stairs that were totally missed. Now, I have places on several stairs where they are clean and streaks of dark where they are dirty. The edge of one stair was totally missed and stands out as a sore thumb when walking up the stairs.
I had you come clean my carpet because there were several spot on the carpet from food, candy and makeup and they were just dirty from use. I had the carpet professionally cleaned because I knew the spots would come out but I didn't have time to work on it myself. I showed the technician all the specific spots of concern. She cleaned the carpets super fast but didn't get all the spots and when I asked upon inspection she said yeah those spots I couldn't get out they are stuck in the fibers. I was able to scrub all of the spots out after she left but I was really disappointed she didn't take the time to make the carpets actually look nice. I spent a bunch of money and still had to do it myself.
Good experience, employee was on time and carpets looked good.
No chemicals & honest people
Good service, trained & friendly technicians, thorough cleaning.
Hi there!
Love Zerorez. You guys have THE nicest technicians I have ever had clean my carpet. I hope that you can look up the name of my tech and give him a shout out-- he was fantastic, professional, kind, etc. I also love, and employ you guys for the no-chemical approach. My only complaint is cost. I was really taken aback in particular by the 60 dollars per area that I paid for pet treatment. The areas I had treated were very very small, with very minor spots, and I felt like it jacked my bill to a pretty exhorbitant level. That's the only complaint that would keep me from calling again.