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based on 34662 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employee who you sent did an excellent Job on our carpet.
not charge a separate water disposal fee.
Immediately after service we notice the same spots we called you in to address return. My wife immediately called back and never got a return call.
Quick, efficient and clean
The call updates.
The before and after pictures
I Think that my carpets look and feel clean
Got very difficult stains out of white carpeting. Also, both technicians I had were amazingly polite and very professional.
Very good, thanks
The service techs where very friendly and helpful and my carpet looks great!
Carpet is very clean, dries within a few hours and technicians are very professional.
Not satisfied with the cleaning. Pet smells are worse that before. Charged twice as much as quoted.
Very professional. Good job. No chemicals
Excellent service and great job cleaning my carpet
The technician did a good job
Great job done by Chris!
I was impressed with the care given not to cause a mess or damage inside the house. The technician was gracious and clearly hardworking. The carpets (in this rental unit) look almost new. They just needed a real good cleaning. Thank you!
People are great. I have had several different service techs, all are knowledgeable, efficient and friendly.
Service man was friendly, knowledgable and efficient. My carpets looked great and dried quickly.
Whte two men who came to clean my carpets were very friendly and worked hard. My carpet and tile look great. First name removed Erekson
Give a 2 hour window for show time the day before. We waited around all day and missed a couple of appointments before we got a firm time. Other than that, things were great.
You stand behind your work. Your people are delightful to work with.
My Carpet seems to stay cleaner longer and looks better after cleaning also.
Good job done and George was very careful and conscientious.
Great customer service, quick, and fast drying.
Quick drying and the cleanliness of your carpet procedure! Michael was the best of your technicians that I have ever had clean the carpets in my home. He was very thorough and particular and kind with exceptional manners. I will be requesting him to return to our home next time. Love zerorez!
My tech Juan did a great job explaining all that he did.I felt that he truly likes what he does and the company he works for. His knowledge of the products and services you provide is impressive. He was very professional and personable. With a team like that I will most definitely recommend, and use your services again. Thanks
Love the pet cleaning and carpet protectant.
I like the fact that there is no residue. The service was prompt and pleasant.
I love that you don't leave any chemicals or residues behind after cleaning. The techs are very accomodating & assist w/ any concerns I have.
It was quick and easy to set up the appointment. Also, having my questions answered in a polite and timely manner was very refreshing. It was great being able to move about the house without a strong cleaning/chemical smell. Finally, Fernando was very professional and took time to explain the process, ask my opinion on issues, and made sure that I was okay with the service he provided.