Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33438 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 10, 2014 — Rated 9 out of 10 by Caleb Reeve Zerorez Salt Lake City
What do you like about our products and services?

I trust what you guys say about your service. I don't think it is the cheapest but I think it might be the best.

Report a concern   June 10, 2014 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez leaves no residue behind is why I like your services. I had my carpets cleaned by zerorez 2 years ago and my carpet stayed clean for a very long time after. Therefore no soap left behind to make it dirty again.

Report a concern   June 10, 2014 — Rated 10 out of 10 by M.T.D. Zerorez Salt Lake City
What do you like about our products and services?

The commercials are true. Zerorez does not leave chemicals int he carpet.

Report a concern   June 10, 2014 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

They work.

Report a concern   June 10, 2014 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look and feel great!
The young men are are respectful of me and my home.
Thank You

Report a concern   June 10, 2014 — Rated 9 out of 10 by M.Q. Zerorez Salt Lake City
What do you like about our products and services?

Scheduling was very easy although it was a number of weeks out for a Saturday appointment. The technician was very friendly and courteous. The total cost was much, much higher than the on-line program estimated. It seemed misleading.

Report a concern   June 10, 2014 — Rated 9 out of 10 by D.F. Zerorez Salt Lake City
What do you like about our products and services?

I like the system -- that it doesn't use chemicals, that it cleans well and dries quickly

Report a concern   June 10, 2014 — Rated 0 out of 10 by S.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

within a week, the carpet looked dirty again. Whatever the fellow did, it is not long lasting and I am very disappointed. You could try again for free if you are serious about trying to make it right.

Report a concern   June 10, 2014 — Rated 5 out of 10 by J.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

He didn't get my sofa clean so I cleaned it with scotch guard cleaner a few days later.

Report a concern   June 10, 2014 — Rated 0 out of 10 by A.K. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I returned to my rental house and it didn't look like the carpet had been touched. The carpet was still indented with furniture lines. Someone reschedule to come back this week, so maybe it will improve.

Report a concern   June 9, 2014 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

Courteous and great job.

Report a concern   June 9, 2014 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

NO residue which is greatly appreciated.

The only problem was that the young man doing the work--this was his first job--only trained before us. The man scheduled was sick so he got the job. Wife had to point out so of the areas he was missing.

Report a concern   June 9, 2014 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

Your employee arrived and was there promptly and he did a very professional job on my father-in-laws condo. He was vey courteous and friendly.

Report a concern   June 9, 2014 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

Very clean and thorough. The tech was very professional.

Report a concern   June 9, 2014 — Rated 10 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning didn't take long and looked great when complete.

Report a concern   June 9, 2014 — Rated 10 out of 10 by Salina Mecham Zerorez Salt Lake City
What do you like about our products and services?

My cat and I are in a fight about the new litter box I got her. This fight is being taken out on my carpet. The technician was absolutely brilliant in getting the stains and smells out. They were able to go deep into the sub flooring rather than just dusting the top. I am so happy with the results!

Report a concern   June 9, 2014 — Rated 9 out of 10 by Bryant Bishop Zerorez Salt Lake City
What do you like about our products and services?

my carpet end up being so clean. Dry fast

Report a concern   June 9, 2014 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals

Report a concern   June 9, 2014 — Rated 9 out of 10 by P.F. Zerorez Salt Lake City
What do you like about our products and services?

They did a good job and showed extra effort.

Report a concern   June 9, 2014 — Rated 10 out of 10 by H.C. Zerorez Salt Lake City
What do you like about our products and services?

It was absolutely amazing to see stains come out. The best part was how helpful and kind the technician was. He was extremely knowledgeable and was most concerned with helping me.

Report a concern   June 9, 2014 — Rated 9 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

The service technician was professional and left the carpets well cleaned. I liked that the carpets dried quickly without any crusty residue.

Report a concern   June 9, 2014 — Rated 7 out of 10 by C.H. Zerorez Salt Lake City
What could we do to improve?

The carpet looks great, good job. I was a little surprised when the carpet cleaner said my L shaped hall was large and would require two cleaning fees. So I paid $40 for a hallway that was 1/5 the size of my small family room costing $35.

Report a concern   June 9, 2014 — Rated 10 out of 10 by T.L. Zerorez Salt Lake City
What do you like about our products and services?

My technician was so amazing and helpful! I was
Very pleased with his work and how professional he was!
Thanks Rick!

Report a concern   June 8, 2014 — Rated 3 out of 10 by D.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I got a call 2 days prior to my appointment saying that I would get a phone call at. 1pm on the day of my appointment letting me know what time I could expect them to be here for the job. I didn't get a phone call unti 4 pm telling me he was on his way. I wasted my whole afternoon waiting for the 1pm phone call that never came.

Report a concern   June 8, 2014 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

WE RECEIVED THE VERY BEST SERVICE. I WOULD LIKE HIM TO COME THE NEXT TIME WE NEED CARPETS CLEANED. I WOULD GIVE HIM AND A+++ .

Report a concern   June 8, 2014 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

I was very pleased with how clean my carpets got.

Report a concern   June 8, 2014 — Rated 10 out of 10 by G.O. Zerorez Salt Lake City
What do you like about our products and services?

Cleaned in the toughest areas and dried quickly.

Report a concern   June 8, 2014 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

The work was done efficiently and professionally. Prior to zerorez coming, I thought replacing carpet in one room was inevitable. After, I was amazed at the difference.

Report a concern   June 8, 2014 — Rated 10 out of 10 by Paula1 Swanson Zerorez Salt Lake City
What do you like about our products and services?

Carpets are super clean and workman is super nice

Report a concern   June 8, 2014 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Conscience & caring of my belongs & home. Great detail in pretreating necessary areas.


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