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based on 33448 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great people and good results.
I have found most of your technicians to be concerned for detail, prompt, and courteous , time before this last one I have had some problems with the carpet stretching . I was hopeing thT while you were out that you could stretch it for me and o wS disappointed that this was not a service you offered.
My carpet looks clean and I will call again.
Your representive that came to our home was really good
Just continue on the same path you are traveling. Customer service is top knotch.
I like that you were able to come the same day. Your recognition was friendly and polite. I like that you don't use harsh chemicals
Zerorez alway does an outstanding job!
Quality, ease of business and friendliness of staff
My carpets look great and they don't feel rough or sticky. We don't like scotchguard or anything like that on them. They are nice and soft.
I thought my carpets looked wonderful except 2 places. He tried many times to clean them but the stain in front of my couch didn't come out. I also ha band the protectant put on because he said it would protect my carpets.
new / innovative way to clean carpets. I was very pleased with the technician and how he represented himself and the company. Very professional.
Will be back in the future.
The only thing that I didn't really like was the corporate office input my number wrong 2x's.
Our technician Alex was awesome. He was so pleasant and thorough! He was very careful in our home and did a wonderful job. Give him a raise!
I love having clean carpet and zerorez delivers! The technician was friendly and thorough. The carpets look great!!
The service was amazing and the carpets look great!!!! I will use your company again!
The tech with clean and kind. He did a great job and we did not feel like he was trying to hurry and get done so he could get out of here but neither did we feel like he was lingering too long.
No chemical residue; efficient service; great customer service and scheduling. Our technicians Brady and Braden were very friendly, efficient, and helpful in assessing our needs for current and future services.
Service was excellent. We are looking for the carpet to dry out.
I feel the carpet is cleaner and fresher with your method
The tech was very nice and did a good job, except he spilled some water by my front door and didn't wipe it up. Also, he didn't wipe up the excess pre-wash chemical that got on my real wood kitchen floor. Attention to small details would go a long way in upping customer satisfaction.
I always feel you are through and do an excellent job, however this last time as my main carpet dried in the living room a spot remained.
The guy doing my work was very pleasant and accommodating. Great to work with.
Very good communication and work
Timely, good price, well done. Loved it
The technician was very nicely and professional but the cleaning was ineffectual - actually, it looks a bit worse now. The dirt, instead of being evenly distributed over the carpet, is now in very visible stripes - clean, dirty, clean, dirty. I thought what I was seeing was just the various wet areas but now that it's dry, I'm not really sure what I'm going to do with it. I think we'll just live with it since we list our house for sale this weekend. However, particularly considering the amount I spent, I was hoping for better results.
My tragic areas are clean and the carpet looks new
Your technician was excellent and a joy to work with. However, there are several spots on the carpets that he was unable to remove.
Great deal and awsome technitian!
No chemicals, no soap residue and friendly, efficient technicians. I took advantage of a deal and had my tile cleaned and wow, what a difference! Great job, Isaias!
The technicians - doesn't take forever to dry
Your process really gets the carpets clean with no offensive odor.

My carpets are cleaner then with any other carpet service I've used.