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based on 33954 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Excellent product. My carpets feel brand new.
I was pleased with the young man who serviced our home. He did a great job and got more stains out than I thought he would be able too. I've used Zerorez several times in the past and for the most part has been very good. The only suggestion I would recommend to the company would be to include a high power vacuum option so the cleaning would be as good as possible.
I really liked the person who came the second time to re-do two areas. He was great!
Tech was very professional and results were fantastic
The technicians are very well educated about the product and the company. They are very polite and keep the customer informed about each step of the process.
excellent cleaning and service!
I like Zerorez because they clean the carpet right the first time.. ... the spots do not reappear. I especially appreciated Alex M. as he did an excellent job and went the extra mile to make sure that I was pleased. He was very pleasant and made sure that my carpets were cleaned to my satisfaction. I would request for him to come to my home again.
We were very happy with your employee. He was pleasant and attentive and responsive to our needs and we think he did a very good job. My wife is particularly pleased that your product does not leave an offensive odor. We have used your services in the past and will do so again in the future whenever the occasion arises.
I appreciate how conscientious your employers are.
The tech was great. He worked very hard and had our house completed in less than two hours. He was friendly and professional.
Good prices, monthly specials, friendly, professional technicians!
I love that each time I've used Zerorez the technician takes his/her time with the carpet cleaning and describes each step. I really feel like they are treating my home like it was their own. Dean was the technician at my house this last time and he did an exceptional job!
I had two red spots on my carpets that I pointed out to the carpet cleaner and he didn't even try to get them out. He just told me he wouldn't be able to. I would at least like to see some one try to get the spots out.
Very clean
Not only did my carpets and upholstery look amazing, but the gentleman that did the work was very professional and incredibly friendly.
I didn't think that our carpet could get clean and look as good as it does. The Pet treatment worked wonders. My husband was home while they technicians were there, and he said they were awesome, professional, and very friendly!
The stain was not completely removed after drying. Would you be willing to come back and try again at no cost?
you clean the carpet better than anyone
Technician was courteous and listened to my requests and followed them
We like the great results but as much as that we were very impressed with Andrew, or very cordial and professional technician. We are happy to be loyal customers.
Our associate was very professional and courteous. He worked very hard and left our carpets, even stairs, looking new. He explained the process of how everything works and how the carpets are protected with the cleaning. The carpets dried quickly and look great and aren't "crunchy" like is sometimes the case with other carpet cleaners.
fast, dries quickly, friendly worker, clean carpets that stay that way for quite awhile.
Product does well--carpets look very bright and clean. Serviceman was very efficient and friendly. I am always well pleased with the work that is done.
I was called on Saturday to tell me that I was going to get a phone call at 9:30am to be told what time your company was going to show up. I had to call to find that out. When I was finally told they said it would be 11:30 to Noon. When the guy finally came it was after 2:00PM. It was frustrating. The guy who came though was very nice and did a great job.
I like that when they clean a spot, it doesn't reappear in a week or two. I have been very happy with the service. I my tech was very kind.
Our technician, Eldon, was thorough and knowledgeable about the services provided (carpet cleaning and vent/duct cleaning). He was also pleasant and professional to work with.
I like that there is no residue from chemicals left in the carpet. I have also had great service every time we have you come!! It doesn't matter how awful I "think" my carpets are, both Jarom and now Alex have made them look amazing!!
I appreciate the representatives that actually do the work. Fernando was pleasant, answered my questions with patience and was professional. He was concerned that I was pleased and asked me if there were any areas I needed to have looked at again. I was very pleased with the overall cleaning and how quickly he was able to get the work done. At the time, the couch had not dried, and so I missed seeing an area that didn't look clean until after the fabric had dried. Your company was good to send someone out to take care of that and I appreciated having that done in a timely manner. This is NOT a complaint against the rep, just that it got missed and was taken care of. Thanks.
No sticky residue after cleaning; the carpets looked brand new when the tech was done.

The man that did our cleaning was a hard worker and very friendly. Carpets looked great.