Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33490 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 11, 2016 — Rated 9 out of 10 by Tony and Yadyra Smith Zerorez Salt Lake City
What do you like about our products and services?

The service satisfied my expectations. The tech was professional and efficient.

Report a concern   January 11, 2016 — Rated 10 out of 10 by K.I. Zerorez Salt Lake City
What do you like about our products and services?

I like that there are no chemicals, and I know that it is clean. It smelled good, and felt amazing when you were done. It was like brand new carpet!

Report a concern   January 11, 2016 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

dependable and friendly employees

Report a concern   January 11, 2016 — Rated 6 out of 10 by W.A.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I was promised a receipt by email and have received only your request for feedback

Report a concern   January 11, 2016 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

it's safe, effective and Isaih is very nice and knows my house; I have requested him for a couple years now, and he is very respectful and does a great job!

Report a concern   January 11, 2016 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

No soap residue and the technician was very friendly and knowledgeable.

Report a concern   January 10, 2016 — Rated 10 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals are used and the service men are very knowledgable and friendly.

Report a concern   January 10, 2016 — Rated 9 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

The per treatment worked 100% as said.

Report a concern   January 10, 2016 — Rated 10 out of 10 by A.A. Zerorez Salt Lake City
What do you like about our products and services?

customer services, on-time, respect and friendly

Report a concern   January 10, 2016 — Rated 9 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

prosfessional, polite, good product.

Report a concern   January 10, 2016 — Rated 10 out of 10 by Eugene Bramhall Zerorez Salt Lake City
What do you like about our products and services?

Your representative knew his product, he was thoughtful, careful, efficient, liked his work. Quickly he developed a trusting relationship with his customer.

Report a concern   January 10, 2016 — Rated 9 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

They offered quiet cleaners didn't have to use fans and didn't use chemicals. I like the quick efficient way that the rep and call center worked together.

Report a concern   January 10, 2016 — Rated 9 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

Easy to schedule and on time and very clean energetic boy that the job

Report a concern   January 10, 2016 — Rated 5 out of 10 by R.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The pricing isn't especially attractive. Even with the advertised "special" of $25 per room, my bottom line was just the same as last year when I had it done at full price. I'm sure I could have gotten the cleaning done cheaper, but I've used you before, and I'm a creature of habit.

Report a concern   January 10, 2016 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

The technicians have always been friendly and knowledgeable. I feel like they really care about doing the best job possible.

Report a concern   January 10, 2016 — Rated 10 out of 10 by M.J. Zerorez Salt Lake City
What do you like about our products and services?

They are the best. Your service is exce

Report a concern   January 9, 2016 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

I was a little worried because Zerorez has some pretty bad Google reviews, but Roy Alltop did an amazing job! I could tell that he enjoys and takes pride in his work. My carpets look and feel amazing.

Report a concern   January 9, 2016 — Rated 7 out of 10 by R.C. Zerorez Salt Lake City
What could we do to improve?

My carpet has bubbles in it. Also, my furnace sounds like it is spinning down when it shuts off after I had my vents cleaned. Why?

Report a concern   January 9, 2016 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

You do a great job.

Report a concern   January 9, 2016 — Rated 10 out of 10 by G.W. Zerorez Salt Lake City
What do you like about our products and services?

The technician,Rees, was very professional, informative and courteous. My carpet is older, but Rees was able to efficiently clean them.

Report a concern   January 9, 2016 — Rated 10 out of 10 by M.Z. Zerorez Salt Lake City
What do you like about our products and services?

My service man was very knowledgeable and hard working. I already have recommended your co.

Report a concern   January 9, 2016 — Rated 10 out of 10 by B.D. Zerorez Salt Lake City
What do you like about our products and services?

I like everything about your services and products.

Report a concern   January 9, 2016 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Mostly I like your technician Isaias. He amazingly hardworking and so easy to work with. The products seem pretty good. My rug is cleaner than it was before but staining is still apparent. However, I am confident that Isaias has gotten it as clean as it will ever come, so I am happy with the outcome. I will always come back as long as Isaias is this with you. Thank you Isaias! I really appreciate how well you have taken care of me and my rug. I know it is a hard one to clean!

Report a concern   January 8, 2016 — Rated 10 out of 10 by Marilyn Andrews Zerorez Salt Lake City
What do you like about our products and services?

Trustworthy people are employed at Zerorez. They care about your carpet and do a great cleaning every time. I will certainly use them again.

Report a concern   January 8, 2016 — Rated 9 out of 10 by Danielle Poulter Zerorez Salt Lake City
What do you like about our products and services?

Very thorough. Very polite and helpful. I was extremely pleased.

Report a concern   January 8, 2016 — Rated 9 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

A friendly technician, soft carpet and a clean couch!

Report a concern   January 8, 2016 — Rated 9 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

professional, prompt, friendly service

Report a concern   January 8, 2016 — Rated 8 out of 10 by M.D. Zerorez Salt Lake City
What could we do to improve?

The technician was very friendly, knowledgable, and thorough. In spite of his best efforts, I was not satisfied with the way our two sofas turned out. I have called and scheduled a follow-up visit for next week.

Report a concern   January 8, 2016 — Rated 10 out of 10 by Andrea Wade Zerorez Salt Lake City
What do you like about our products and services?

My carpets, tile floors and granite showers/countertops have never looked better. Zerorez is consistently a great value, the technicians are professional and personable, and unlike other companies, they don't pressure me into other services, they just let me know what is available for future visits. Ricardo Fernandez is exceptional, extremely detail oriented, and deserves a huge raise! At least a pat on the back and recognition for a job well done. I'm a very pleased customer.

Report a concern   January 8, 2016 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

I was impressed with our total experience. Knowledgeable employee and beautiful carpets.


Privacy Policy