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based on 33962 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It is professional and timely
Very polite and courteous employee. Explained process of cleaning.
When i called i told the lady i had 1000 sq feet she put on the paper work 7 areas and that made it hard on the service man.he did an amazing job and i would like him to come back next time.
Very professional and polite service
didn't get basic stains out
Everything.
I liked how fast the carpet dried, and that it was all natural. The service was quick and professional.
They were very professional and I could trust them
On time, explained everything, excellent care of home while in it.... And very clean carpets!
Your service tech was professional and efficient.
No chemicals, smells and looks good after cleaning, and great service!
Don't be pushy in the phone to sale your extra stuff and let people know how long it truly takes to dry
I like that the service was fast and I got an appointment easily.
My carpet came very clean.
Good service. Ben was very professional and did a great job.
I was constantly being up-sold from the initial phone call and while the technician was working. He was overly confident in his work, unable to thoroughly clean some areas. I realize that is not completely his fault, but I was not as impressed with the cleaning as I had expected.
They showed up when they said they would and did an excellent job. I like that they don't use chemicals.
Up charged me and left my carpet with dark streaks
Fast and efficient
The young man that did the work was knowledgeable, efficient and thorough. the carpetrs were very clean when he finished and all our questions were answered.
The fact that there is no soap or chemical residue left behind after cleaning.
Good job
The service, quality of work done and especially the attitude of the employee who did it and those with whom I talked to over the phone.
We had a communication hiccup about the time.
You made my carpet look brand new
the carpets look great. Roy (our tech) did a fantastic job.
Friendly and thorough tech.
Derrecks truck broke down and instead of re-scheduling me he got another truck brought to him and finished the job. Great service!
Service was thorough, and the technician explained what he would be doing.
Service is quickly and professionally done with explanation of how product works and guarantees offered.
It was easy and quick. The cleaner did a great job and was extremely kind.