What our clients think of us!

Good service. Ben was very professional and did a great job.

I was constantly being up-sold from the initial phone call and while the technician was working. He was overly confident in his work, unable to thoroughly clean some areas. I realize that is not completely his fault, but I was not as impressed with the cleaning as I had expected.

They showed up when they said they would and did an excellent job. I like that they don't use chemicals.

Up charged me and left my carpet with dark streaks

Fast and efficient

The young man that did the work was knowledgeable, efficient and thorough. the carpetrs were very clean when he finished and all our questions were answered.

The fact that there is no soap or chemical residue left behind after cleaning.

Good job

The service, quality of work done and especially the attitude of the employee who did it and those with whom I talked to over the phone.

We had a communication hiccup about the time.

You made my carpet look brand new

the carpets look great. Roy (our tech) did a fantastic job.

Friendly and thorough tech.

Derrecks truck broke down and instead of re-scheduling me he got another truck brought to him and finished the job. Great service!

Service was thorough, and the technician explained what he would be doing.

Service is quickly and professionally done with explanation of how product works and guarantees offered.

No chemicals, friendly staff

Eric was very professional! He did a great job.
The clean carpets and cleanliness of the process and technicians rock!

The tile was very well cleaned and the associate who cleaned was very amenable.

Ben does an awesome job! He always does a very thorough job and doesn't waste time. He does a great job explaining services and makes good recommendations.

On time, courteous, efficient.

I like that carpets were cleaned without soap and I thought Reese was very informative and did a great job.

very efficient. good job. I particularly liked your employee that came to our house.

Knowledgeable technician, prompt service and clean carpets. The fast drying time is a bonus too. Isaias went the extra mile on my white carpet to get it looking great. Thanks for the extra effort Isaias! My carpets and area rugs really look like new!

The technician Benjamin May was very capable even making the finished carpets look like a work of art. He was energetic and thorough.

We just had a little difficulty getting the proper receipts & free protectant order.

Makes my carpet look brand new again!

professional, reasonable, and my carpets look great!

left carpet really wet; left stairs dirty, left spot. Had to call them back and the techs talked to our tenants and told him there was nothing they could do and left before I could get there even though I said I was coming. They were called back again and the techs just argued with me how it was our fault or there was nothing they could do. They argued against cleaning anything again, including the super wet carpet. They even admitted "we dumped like a gallon of anti-bacterial" and then tried to blame the wet carpet on a leak. (And, the return techs said one of the previous guys was in training and didn't know what he was doing/saying.)
Finally, they recleaned 2 of the areas. AND, the stairs (for which we paid $60 dollars!), were MUCH cleaner and that wet carpet that was "our fault" was fine after they recleaned. They basically refused to reclaim the stain saying it was much larger because now they cleaned the carpet and so it shows up more.
If there's "nothing zerorez can do about dirty carpet and stains AND you are the most expensive cleaner, why would we ever call you and/or recommend you. At this point, I would go out of my way to warn my neighbors to not use zerorez. Really disappointing.

I felt comfortable with the nice, polite boy who did our carpets. I told him that he reminded us of our grandson. He did a great job and we were very happy with our service.