Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33965 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 12, 2016 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very kind, thorough, and I like that the carpets dry fast!
Report a concern   July 12, 2016 — Rated 10 out of 10 by L.K. Zerorez Salt Lake City
What do you like about our products and services?

Our technician was great. He was friendly and professional. He took pride in what he was doing and was knowledgeable about carpet cleaning and cleaning in general.
Report a concern   July 12, 2016 — Rated 10 out of 10 by Barbara Larson Zerorez Salt Lake City
What do you like about our products and services?

Your tech, Isaiah was great. He was professional and efficient in taking care of my
needs. I had rented my house to two young men who worked on cars and motorcycles and
from the looks of my carpet, maybe worked on them inside instead of the garage? Isaiah
showed up and went right to work....he cleaned up the oil/grease spots and did a good
job of working on the water damage spots in my basement. I would recommend Zerorez to
one and all. Reasonable price for their efficient services!
Report a concern   July 12, 2016 — Rated 10 out of 10 by Maurine Olsen Zerorez Salt Lake City
What do you like about our products and services?

I love how cooperative and efficient everyone is and the service is wonderful. I recommend you to anyone I know is looking for a wonderful and efficient carpet cleaner. I had done everything before I left foe Boise the 23 June and was there for two weeks so I just got this.
Report a concern   July 12, 2016 — Rated 10 out of 10 by Dave Terry Zerorez Salt Lake City
What do you like about our products and services?

4th year I've used Zerorez for annual carpet cleaning in our home. Love the results and quick drying time.
Report a concern   July 12, 2016 — Rated 10 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

Th carpet is clean. The service was fast §revive was thoroughly yet quick. One spot very close to the front door was removed saving us the cost of replacement.
Report a concern   July 11, 2016 — Rated 4 out of 10 by J.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I spent $500 and the pet smell is far worse than when we started.
While there was no guarantee implied or otherwise I thought I would have better results.
I did not have time to shop for carpet cleaners but feel your prices are extremely high in retrospect. Fool me once, shame on me....fool me twice.....not this time.
Report a concern   July 11, 2016 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

It actually works.
Report a concern   July 11, 2016 — Rated 8 out of 10 by A.M. Zerorez Salt Lake City
What could we do to improve?

Better communication within company prior to contacting consumer
Report a concern   July 11, 2016 — Rated 10 out of 10 by Lisa Smiley Zerorez Salt Lake City
What do you like about our products and services?

Timely, fantastic cleaning results and super friendly people!
Report a concern   July 10, 2016 — Rated 9 out of 10 by Harli Zaugg Zerorez Salt Lake City
What do you like about our products and services?

I like your method of cleaning and your business model.
Report a concern   July 10, 2016 — Rated 8 out of 10 by J.N. Zerorez Salt Lake City
What could we do to improve?

Cost was higher than competitors.
Report a concern   July 10, 2016 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

The customer service was great and my carpets look fantastic!!! They really did a great job!
Report a concern   July 10, 2016 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

The carpets usually look cleaner than when I have used other services, and they stay cleaner longer.
Report a concern   July 9, 2016 — Rated 9 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

Cleans well and dries quickly.
Report a concern   July 9, 2016 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Contacted me when they said they would and kept me informed of their arrival time. Very friendly, hard working young man explained everything very well before he started. Loved the cleaning with no soap and my very dirty carpets look like new when he was done. Better than my expectations. Will definitely call them again!
Report a concern   July 9, 2016 — Rated 10 out of 10 by Stefanie Bloxhom Zerorez Salt Lake City
What do you like about our products and services?

Zerorez seems to be able to get spots clean that others couldnt
Report a concern   July 9, 2016 — Rated 10 out of 10 by G.O. Zerorez Salt Lake City
What do you like about our products and services?

Everything is great. Clean. Thank you. The technician was so good. Appreciate all
Report a concern   July 9, 2016 — Rated 10 out of 10 by Kim flewallen Zerorez Salt Lake City
What do you like about our products and services?

No chemicals
Report a concern   July 9, 2016 — Rated 9 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

no stickiness after cleaning and is very clean and tech was very informative.
Report a concern   July 9, 2016 — Rated 10 out of 10 by H.N. Zerorez Salt Lake City
What do you like about our products and services?

Great tech. Great customer service.
Report a concern   July 8, 2016 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

I loved the calls letting me know when you were almost to my house
Report a concern   July 8, 2016 — Rated 10 out of 10 by Shanna. Werner Zerorez Salt Lake City
What do you like about our products and services?

I LOVE the fact that Zerorez leaves no soap behind in my carpets. You get the tougest stains out and the carpet looks great! Thanks, Zerorez.
Report a concern   July 8, 2016 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

Clean, no residue!
Report a concern   July 8, 2016 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

Excellent clean, helpful discussion on managing pet stains, good recommendations, punctual and professional
Report a concern   July 8, 2016 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpet is nearly 20 years old but looks like new after the Zerorez treatment. The man who cleaned was very thorough and I am so pleased with how everything looks. I also am pleased there is no smell of soap or crusty surface to the carpet. There's a sheen that makes everything look new again.
Report a concern   July 8, 2016 — Rated 10 out of 10 by Heidi Merrell Zerorez Salt Lake City
What do you like about our products and services?

Your products are superb!I had an older condo for sale and wanted the carpets to look really good, and your technician did that. There were a LOT of bad spots all over and he got them out. It almost looks like new carpet. I will use your services again.
Report a concern   July 8, 2016 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

That it is safe and non toxic. Plus it looks Amazing!!
Report a concern   July 8, 2016 — Rated 10 out of 10 by K.O. Zerorez Salt Lake City
What do you like about our products and services?

Good carpetcleaning. Good rep and customw service.
Report a concern   July 8, 2016 — Rated 9 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

My 20 year old carpets look great for their age and tim was very nice and efficient

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