Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33498 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 28, 2017 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

our carpet looks great. The technician was professional and courteous.

Report a concern   August 28, 2017 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Great techs! Carpets dry fast!

Report a concern   August 28, 2017 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

I liked my technician Roy who was very knowledge and gave me good tips abut how to keep my carpet and tile looking cleaner. House looked great

Report a concern   August 28, 2017 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Your products get the job done! Your cleaning techs have always been very kind and professional!

Report a concern   August 28, 2017 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great and the man who came was so friendly and helpful. I'd love him to come back again!

Report a concern   August 28, 2017 — Rated 10 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

VERY THOROUGH JOB! REMOVED OLD STAINS AND TRAFFIC DIRT CAUSED BY HERDS OF CHILDREN AND DOGS. THANK YOU MUCH!

Report a concern   August 27, 2017 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Good products and system. Mitchell really cared about our satisfaction.

Report a concern   August 27, 2017 — Rated 10 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

An excellent job was done promptly and great result.

Report a concern   August 27, 2017 — Rated 10 out of 10 by P.F. Zerorez Salt Lake City
What do you like about our products and services?

You are fast, efficient, and friendly.

Report a concern   August 27, 2017 — Rated 9 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Excellent tech. No pressure. I wish, however, there was no three-room requirement.

Report a concern   August 27, 2017 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Super fast and friendly service! My carpet looks much cleaner and smells great!

Report a concern   August 27, 2017 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

Coupons in my mailbox, also ksl.

Report a concern   August 27, 2017 — Rated 5 out of 10 by S.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I have several dirty streaks in my carpet and several places where it was not cleaned very well I have spots that should have come up ..I felt he did a rushed job and I even left him a tip..I thought it was shadows at first because it wasn't dry but it is dirty streaks Fernando needs to come back and do it right I am not happy with it ..I have used you several times this is the worst job so far

Report a concern   August 27, 2017 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

I like that your product does not leave any residue. Your technician was informative, polite and fast.

Report a concern   August 26, 2017 — Rated 10 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

Good communication from Zero res representative.

Report a concern   August 26, 2017 — Rated 2 out of 10 by J.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The cleaner did not take his time, I believe he was running behind from the previous job and came to my house which is a small job for him and was trying to make up time and did not do a good job on his last part of the carpet to clean by the entryway I now have streaks clean and dirty streaks upon contacting Zerorez I now have to make another appointment to get my carpet clean which I already paid for my feel like he should have came back that same day or the next day to make it right since I already waited for an appointment and already paid to get my carpets cleaned. I made another appointment but in the mean time my carpet looks worse now than before cleaning.

Report a concern   August 26, 2017 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

The clean! The professionalism, the low key sales.

Report a concern   August 26, 2017 — Rated 10 out of 10 by T.K. Zerorez Salt Lake City
What do you like about our products and services?

We actually had an issue with not being told the cost for having travertine cleaned and sealed and was floored by the cost after the fact. My wife noted that to the response asked for and the manager actually called and asked to come and discuss it with us and ultimately made it good
and did let us know that upfront costs are always shown on a mobile device, but this time wasn't done that way. other than the huge surprise for the cost, we are more than happy with the work and will continue to use the company both for ourselves as well as suggest it to others. I own an internet radio station and perhaps will suggest the company to my listeners.
Danny Last name removed
www.rmastars.com

Report a concern   August 26, 2017 — Rated 10 out of 10 by G.W. Zerorez Salt Lake City
What do you like about our products and services?

Michelle was very thorough and very pleasant also. My carpets are old, but she did a great job and they look great.

Report a concern   August 25, 2017 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is amazing! I have a 9 month old who is crawling every where and I wanted clean carpets for her to crawl on. I was very skeptical about the high traffic areas because they had gotten very dirty. Zerorez can in and were quick, efficient and explained everything. My carpets look fantastic. Thank you!

Report a concern   August 25, 2017 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

reasonably priced and does great work.

Report a concern   August 25, 2017 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Good service and a very clean carpet. The young man who took care of us was very knowledgeable about every part of your service. We were very happy with him in every way. Thanks for the service. Dean and First name removed Fairbank

Report a concern   August 25, 2017 — Rated 8 out of 10 by P.S. Zerorez Salt Lake City
What could we do to improve?

Price was higher than we anticipated. If you say buy three, fourth is free, you should consider if I buy six, the seventh and eighth are free.

Report a concern   August 25, 2017 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

The fellow doing the work (Cristian) was good about answering any and all questions; got done faster than expected.

Report a concern   August 25, 2017 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

I do like the fact that they communicate and keep you "in the loop" in regards to when they are coming and if they are going to be delayed.

The technician that came to the house was very pleasant and professional and respectful!

He also did a great job on my carpets and upholstery as well!

Thank you!

Report a concern   August 24, 2017 — Rated 10 out of 10 by A.H. Zerorez Salt Lake City
What do you like about our products and services?

We had a wonderful experience with Zerorez. From making our appointment, to the technician showing up on time, to the professionalism and thorough cleaning, we were very happy with our service. Abby was exceptional.

Report a concern   August 24, 2017 — Rated 10 out of 10 by N.D. Zerorez Salt Lake City
What do you like about our products and services?

The young man that came and cleaned my carpets was courteous and knowledgeable. He showed me everything that needed to be done and gave me a clear estimate of the total before he jumped in and started working. My carpets have been cleaned by other companies but this was a much better experience. My carpets look like they're brand new and they had soda, punch, chocolate milk and dog urine on them. It was a mess! And now they're so lovely and fresh. Thank you so much!

Report a concern   August 24, 2017 — Rated 10 out of 10 by G.T. Zerorez Salt Lake City
What do you like about our products and services?

I liked the work Richard did!!!!
Fast dry
Value for the money

Report a concern   August 24, 2017 — Rated 6 out of 10 by N.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Our tile grout didn't get cleaned as well as we had hoped and the worker left some of his equipment/orange cones.

Report a concern   August 24, 2017 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Your Technicians were friendly, efficient and very good at explaining your products and services and what we needed and didn't need to help our carpets look great.

Thank you!


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