Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33498 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2017 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

Jonah did a great job! He was careful to protect other things in the house as he worked. He cleaned very dirty carpet and made it beautiful again. Thank you, Jonah!

Report a concern   September 28, 2017 — Rated 9 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

I like your product in the professionalism of your personnel. Jacob help me and was very concerned about my needs and met them extremely well. My stairs have never looked better!

Report a concern   September 28, 2017 — Rated 10 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and professional technician. Fernando did a great job!

Report a concern   September 27, 2017 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

Good service - both office staff and technicians
Carpet is cleaner than I thought it could be

Report a concern   September 27, 2017 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

You guys do such a great job! I have been requesting Isais for a few years now, he knows just what I need what with a dog and a cat, he is always polite and professional. It smells good and feels good! No harsh chemicals like some companies use that I will NEVER use any of them ever again; I got a bad skin reaction, which never happens with Zerorez. I have referred you many times to my friends and they too have been very pleased with your services! My carpets look so good. Thank you!

Report a concern   September 27, 2017 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

Expert workmanship! Professional and congenial! I would recommend Jimmy Prince as your top technician!

Report a concern   September 27, 2017 — Rated 10 out of 10 by L.K. Zerorez Salt Lake City
What do you like about our products and services?

My carpet is clean without residue.

Report a concern   September 27, 2017 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

The rap was on time. And I did enjoy that he took the extra time to take pictures of the carpet since I am renting the property. This will save me a lot of time since I was so busy moving out of my other house. The carpets came so much cleaner than what they were before and thank you so much.

Report a concern   September 27, 2017 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very polite and courteous. He took time to make sure that no damage was done to my walls. My carpet feels fluffy again unlike the others that I've used in the past where it still felt kind of crunchy.

You can use my first name ONLY.

Report a concern   September 27, 2017 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

Love Zerorez! We have been customers for years! Thank you!

Report a concern   September 26, 2017 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look clean thanks to your technicians hard work especially on the traffic areas.

Report a concern   September 26, 2017 — Rated 10 out of 10 by G.D. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job and my carpets look beautiful. The tecknation was hard working and maded sure my carpet looked clean again.

Report a concern   September 25, 2017 — Rated 0 out of 10 by J.Y. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The driver of the carport clean van backed up in the driveway and pushed the bottom of a support beam out of the base by 8 inches that supports the carport. I contacted the person who I originally called for the service who in turn said a general manager and puked call with their solution to fix the support pole but I have not heard from anyone. I have pictures to prove your driver damaged the support pole. His name was Dax. I need to here from management at Phone number removed or Phone number removed

Report a concern   September 25, 2017 — Rated 10 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

I like the chemical free, natural products you use, like the lime. I also like the three step process.

Report a concern   September 25, 2017 — Rated 10 out of 10 by R.E. Zerorez Salt Lake City
What do you like about our products and services?

My carpet and couch are very clean and the service people were very polite and helpful. We will use your services again. Thank you.

Report a concern   September 25, 2017 — Rated 9 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

It looks good and is clean... Thanks

Report a concern   September 25, 2017 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Everything looks great and the serviceman was very nice and detailed.

Report a concern   September 25, 2017 — Rated 10 out of 10 by G.D. Zerorez Salt Lake City
What do you like about our products and services?

Very professional

Report a concern   September 24, 2017 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

Friendly technician
Clean carpets

Report a concern   September 24, 2017 — Rated 9 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

No odd chemical smell. Got the pet urine smell out beautifully. The carpet feels so soft!! The stain in the high foot traffic area is gone, which Stanley Steamer failed to get the first time. The guys were very professional, kind, and efficient. I've already recommended to my whole family.

Report a concern   September 24, 2017 — Rated 10 out of 10 by J.K. Zerorez Salt Lake City
What do you like about our products and services?

He did well to many of these surveys

Report a concern   September 24, 2017 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Very professional along with quality work.

Report a concern   September 24, 2017 — Rated 9 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

I liked the multi-step process, the carpet felt soft, it cleaned well.

The technician was a little talkative; while we appreciated the extra knowledge, it was a bit annoying

I also would have liked to know that coming so late (5:15 on a Saturday night) was a possibility and expectations that he would be there until 8 would have been helpful. We were originally told he would arrive between 12:30 and 3:30 and that was the latest they liked to start their last job of the day. We were called that day to update when they committed to, though, which I appreciate.

Report a concern   September 24, 2017 — Rated 10 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

The workers actually work hard to get the carpet clean unlike other companies I have tried.

Report a concern   September 24, 2017 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

Great service, wonderful results.

Report a concern   September 24, 2017 — Rated 10 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

I am always so pleased with the beautiful and long lasting clean of my carpets!! Love the wonderful technicians too! Zero Rez is #1 in my book.
S Last name removed Utah

Report a concern   September 23, 2017 — Rated 10 out of 10 by O.W. Zerorez Salt Lake City
What do you like about our products and services?

It was easy to get an appointment. The gentleman on the phone worked me through all the options and told me how much it would cost. They called me numerous times to let me know when they would be out to clean. When the tec arrived, he was clean cut and courteous. He obviously knew his job and immediately went to work. He was in my home 2 1/2 hours cleaning 3 rooms, a hall, stairs, a sofa and love seat, and putting a stain resistant on the carpets. He was professional the whole time and did a fantastic job.

Report a concern   September 23, 2017 — Rated 10 out of 10 by I.N. Zerorez Salt Lake City
What do you like about our products and services?

Luke did a beautiful job. My carpet looks so much better than I thought was possible.

Report a concern   September 23, 2017 — Rated 10 out of 10 by N.R. Zerorez Salt Lake City
What do you like about our products and services?

Customer service

Report a concern   September 23, 2017 — Rated 10 out of 10 by R.J. Zerorez Salt Lake City
What do you like about our products and services?

Carpets always look great after a visit from zeroes. They cleaned tile in front of the door and it looks awesome, too.


Privacy Policy