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based on 33498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets always look great!
nice your prduct cleans and dries and smells goodthe tec does such a great job veryprofesionall
No offgassing chemicals. Very reliable.
I like the way my carpets look after cleaning.,and the tech's are knowledgeable and friendly.
I really appreciate the level of communication given to your customers. I was well informed as to when the tech would arrive to do the job. Eric did a fine job of cleaning my carpets.
The price was good, and the service was exceptional. I especially liked the communication that set proper expectations about the technician's arrival time, and he was there when he said he would be.
Quick efficient service; friendly technicians.
It was the technician that made such a huge difference. Last time the person did a terrible even damaging job. I just called to give Zeroez one last chance. The person who came did a fantastic job. He took his time to do quality work and I could tell he really cared about doing a great job. I was super pleased with a carpet that looked far better than I thought it could. He listened to my concerns and was so respectful of me and my home. Too bad you can't clone him but perhaps Zeroez has worked on not only quality product but quality personel.
Everything
The technician was fast and friendly. Our carpets look amazing and they are not crusty like other cleaners we have used.
Well so far my rugs appear very clean, and stains have not reappeared....very thorough and friendly service.
Hi Zerorez! Boy! Did my carpets need cleaning! Kept putting it off because I wanted to replace my carpet. And I was having a small construction project completed where the carpenters had to walk on my carpets each and every day. So finally I decided to just give my carpets another chance and called Zerorez. These carpets know no other cleaner, as I am sold on Zerorez because residues don't build up in the cleaning.
Eric came with a big smile. He was to clean my whole upstairs and the stairs down to the basement. That guy really knows carpets!--the carpet styles and fiber contents-- the ones that hide the dirt the most--the wear levels-- and he gave me hope that I could make my carpet last lots longer. He did a terrific job!
AND I won't be replacing my carpets anytime soon, because I have a partner who will help me get the most wear out of them. Thank you Zerorez!
the carpets are clean which is nice the tec was professional but charged us for an extra room saying our living room counted at 2 rooms i gave the measurements when i booked and told the office the living room was 275 sq and they said they would count that as one then the tec insisted it was 2 dident measure or anything so i end up paying for 2 not cool .
Fantastic all around!
I have used Zerorez now on three different occasions and every time I have been extremely pleased with the technician and with how clean my carpets are.
too expensive and technician was mad that one guy came in and walked over the tile without realizing he shouldn’t. technician also didn’t let me know i should put up signs so no one walks on tile. also very expensive for the amount of work and product used. will do it myself next time.
YOU HAVE VERY NICE TEC. Fast and clean Good work !!!
Your team who came in were very nice. They seemed to be thorough and helpful. Even fairly fast. When they left and we had had fans on for a few hours we notice places that had been missed. Also that residue was left in corners and against walls which we will have to clean up We think your charges for some small stains were high and made the "good price" not so.
We have used your services several times but will now reconsider.
Dependable and thorough
Roy was great at his job and fun besides!
Isias who cleaned our carpet was amazing. He got every spot out (and there were lots). I love how he wore the shoe protectors inside the house and also used the corner protectors. Everything about the service was very professional. Thank you!
Our technician was fast and efficient he was very protective of his equipment, our walls, furniture and hardwood floors while moving his equipment around and the carpet looks great. This is the first time I've had a professional floor cleaner I definitely think I will call zero razz again.
I thought Cody did a great job on my carpets and tile. We will continue to use Zerorez for our cleaning needs!
Zerorez was prompt in calling me back and getting me scheduled. Their service was wonderful. They weren't pushy. Their service was fast and they respected me and my home.
Technicians are friendly and do a good job. They always ask for you to inspect their work. If there are areas that you want them to do again they do it. I also like how fast it drys👍
How well it cleans my carpets
This was my first time using Zerorez. We are very pleased!
The service tech we had this time was fantastic. I hope we get him again. I wish I had more upfront eduction about the carpet treatment post cleaning. I'll do it next time.
Richard did fine.
Very satisfied with service