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based on 33497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap residue. Our technician was awesome. Was very thorough and provided answers to our questions.
The tech was knowledgeable, professional, here when he said he would be and my carpet looks brand new again after 10 years, that's why I have always used Zerorez.
My appointment was changed 2 times by zerorez. I bought a new home and needed the air ducts and carpet cleaned. I understood doing 2 separate appt. But i was called 2 times to change my appointment because of overbooking. With moving it was very frustrating to schedule an appointment and hold off moving then to have it changed again and again. I am happy with the service that was done, but will think twice about using in the future if this is how you run your business.
Zerorez usually does a really good job. I like the fact that no soap products are used.
Employee was friendly and informative. Very happy with the results of the cleaning.
I appreciate the technician coming out a second time to clean the carpet that really wasn't clean much at all the first time. I would have preferred that it had been done right the first time.
Tech was in too big of a hurry to finish. We had to have him come back to redo stairs and hallway
No residue; very thorough and clean; professional and nice people
Great job! Worked fast and I will be using them again.
Did a good job. Rug is clean and dried in a few hours. Very satisfied.
The technician was very polite and diligent in his work. There were some spots we were concerned about and he cleaned them right out. Very satisfied/
Good service
Friendly young man and very knowledgeable I like the way it clean
Your tech cleaned my carpet spotless when I truly thought there was no way he could do anything but lighten the dark traffic patterns.
The efficient method of cleaning and the zero residue.
Zerorez is reliable; always here when when they say they're going to be here.
Zerorez is fast and efficient.
Thank you
Better for the environment, dries quickly, doesn't smell and friendly technicians.
Evan did a great job. I was impressed with the care he took to make sure the carpet and upholstery was clean.
carpets look great. Your cleaners are friendly and professional.
It was great. Everyone and everything happened like you said it would.
You have helpful , polite employees that do a great job above and beyond what is required! Thanks
Chandler did a great job and was most accommodating. I have already recommended your service to my daughter-in-law.
My carpets look great. The technician did a wonderful job. The process was fast and easy. Thank you!
The technician was very helpful and friendly. He explained what he was doing and why but at the same time I didn't feel pressured to upgrade or do more. It was all really comfortable and I love that. The carpet looks amazing!!!
Comes clean and stays clean
Your guy that came out was incredible. Great Tech.
The tech took the time to consider what I needed and did not recommend doing more than necessary and applicable.
My technician did a great job. He was friendly and very thorough. My carpets look great.
How clean it looks.
I am still waiting for my receipt I paid in cash and I was told I will get a receipt via email, I have not gotten it get.
fast and looks great